Nvlddmkm Error - Which services/libraries do nvidia drivers use?

r4ymaster

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Mar 22, 2014
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I have the dreaded nvlddmkm error. *sigh*

My card is MSI GTX 760 Twin Frozr 2GB on Win 8.0 x64.
Everything is brand new, computer is about 2 months old.
Using the latest 337.88 WHQL drivers.

Something happened to my OS yesterday, I powered off my PC, and after about 3 hours I came back and booted it up, for some reason my OS got corrupted or something, and on start up I would only get a black screen. Normally I rebooted several times to see if the problem would go away, sometimes I would get the same black screen, sometimes but rarely I would get the windows user login screen, but it would be all choppy and spasmodic like and old man having a heart attack.

I used my win 8 installation disc, tried Automatic repair (of course it didn't help), tried to do a system restore (couldn't restore, said my OS is corrupted).

Strange thing is my Ubuntu installation did not work during this time, I would boot it up, it would work sometime, sometimes I would just get a black screen as well, sometimes it would boot but the system would be really sluggish and unresponsive.

Managed to set up next boot into safe mode via cmd.
In safe mode I ran the sfc /scannow command (it found a few corrupted files)
and I fixed my corrupted system with the dism.exe /online /cleanup-image /restorehealth command.

After that I rebooted my system normally, it was still having spasms. I went yet again and used the installation disc and did a system restore (it succeded this time).

Rebooted, still had spasms but a bit less than before, I could actually log into windows.

Checked the event viewer and it was full of nvlddmkm errors, like multiple nvlddmkm in the same time, that was causing my system spasms.
The nvlddmkm spasms would be every time I boot up my PC, and would go away and come back on random intervals. Sometimes the system was free of them for an hour, sometimes they would cause problems for half a minute(or more) every 15 minutes.

Strange thing is, latest games like watch dogs are running fine.
And I could boot into Ubuntu just fine.

Finally I decided to reinstall the nvidia driver, see if that would fix the problem, maybe it got corrupted in the midst of all that windows sh*tstorm.

I booted into safe mode, ran the Display Driver Uninstaller, cleansed my system of the old driver and rebooted back into normal startup. No nvlddmkm errors yet, since OS was using the basic display drivers. Cleaned registry with CCleaner.

Reinstalled the newest nvidia display drivers v337.88 WHQL.

Welcome back my old spasmodic buddy, long time no see. *sigh*


This all leads me to believe that some service/libraries or something in windows that the display driver uses is still corrupted and makes my display driver corrupted.
Can anybody try and shed some light on this, explain if/what services does the display driver use, so I could reinstall them.

If you guys need any logs or anything, please ask.

My specs are:
UEFI
Dual boot Windows 8.0 x64 & Ubuntu 14.04 x64
Intel i7 4770K @ 3.5 GHz
MSI GTX 760 Twin Frozr 2Gb
8 Gb Ram
1 Tb HDD
Asrock B85 Motherboard
550W Psu

Everything is running on stock, no OC.

*EDIT* At the time I was writing this I had a massive nvlddmkm error spike and I managed to notice that during the spike, MSI Afterburner was showing my GPU power was around 22%, while GPU usage was 0 or 1%. On my normal system load, GPU power is on 11%. Don't know if this is important or not, but its noteworthy.
 

r4ymaster

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Mar 22, 2014
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Thank you, for your fast reply.

Could you please explain how do I get the dump files for this error?
I uploaded event logs, (sfc and srt logs, if that helps somehow) to dropbox.
https://www.dropbox.com/sh/6d3atjtsmn2kkmv/AADu6jbe5Xyhq-a_wEFyFeNJa

I will have to open my PC to see the exact PSU specs.
But from what I can gather from the PSU pamflet I got with the PC, its an LC POWER 550W max, LC5550 or LC6550 12V V2.2.

Also I got a massive "error spasm" right now, with my GPU power hitting 64%.

Boot manager is GRUB 2 bootloader.
 
That's not a real good psu. Might be causing problems. Trouble is, need the pc running well enough to do software check.

I opened up one file.

nvlddmkm error is to do with your graphics card.

Try your card in another pc.

Try another card in tour pc

 

r4ymaster

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Mar 22, 2014
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PC is running fine, it just has these nvlddmkm hiccups from time to time.
So I could do a software check, just tell me how to do it.
I really don't have the luxury to try the card out in another PC or try a different card in my PC.

I took a picture of the PSU.
2014-06-12042809_zpsd1765ab2.png


*EDIT* I don't know whats wrong with photobucket, but if you can't see the pic, here is a direct link:
http://i1166.photobucket.com/albums/q616/r4ymaster/pc/2014-06-12042809_zpsd1765ab2.png
 
The psu is not even listed on http://www.tomshardware.com/answers/id-1804779/power-supply-unit-tier-list.html

It has max 20A on one 12V rail and 18A on the other. A GTX760 needs a minimum of 30A on the 12V rail and 500W in total.

Get a good one from Tier One if you can. My bet is that's where your problem lies.

Download and run HWInfo - Sensors. Post the results - 3 screenshots in TinyPic or similar.

You can do that before and/or after getting a new psu. I can use my mobo UEFI to see my voltages. Can you?
 

r4ymaster

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Mar 22, 2014
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I've opened my PC and cleaned it from dust, it gathered 2 months worth of dust, so not much really, and the nvlddmkm error completely stopped.

Maybe the dust did cause problems, I don't know, but maybe the underlying problem is the PSU.
I still want to get to the bottom of this, is the real problem the psu or was dust causing problems?
Seems stupid to me that 2 months worth of dust would be the main culprit, especially since I've seen PCs who have never been cleaned and would still run fine for years.

Anyways here are the pics, but these are all taken after the error stopped.

Voltages from UEFI, these are the only ones I could see/find.
http://i59.tinypic.com/3149qow.jpg

And the HWInfo pics.
http://i61.tinypic.com/bjeg5e.jpg <-- before reboot
http://i61.tinypic.com/2dhtrvl.jpg <-- after reboot

Also are you sure that GTX 760 needs minimum 30A?
I looked at the specs and it says minimal 20A and minimum recommended system power 500W.
I agree my PSU is a shitty one, but it has all that.
 

r4ymaster

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Mar 22, 2014
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WTF??!
I didn't do anything, its the way I bought it.
I don't know anything about cpu voltages.

Are you ABSOLUTELY SURE that this is wrong?
 
Sorry - I thought that was Vcore. Its Vc in.

HWInfo shows CPU package temp 49C which is still high. With Vcore 1.2V. What cpu cooler you got? Make and model?

Your PSU is slightly over what it should be - 12.250V. What make and model? Post your build

 

r4ymaster

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Mar 22, 2014
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Well its pretty hot here, with temperatures reaching 34 C during the day. Didn't uefi say my vcore is 1.048 V.
I don't know which cooler I have, probably stock...

As you can see on the picture of my PSU, its an LC 5550 v2.2.
http://i1166.photobucket.com/albums/q616/r4ymaster/pc/2014-06-12042809_zpsd1765ab2.png