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Monitor won't display after installing video card

Last response: in Graphics & Displays
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June 12, 2014 1:07:42 PM

I bought and installed a new Geforce GTX 780ti video card. After installing it and restarting my computer my monitor wouldn't display anything. I could still hear Windows 7 starting up through the speakers but my monitor remained black. I removed the video card and reconnected the cables back to the motherboard and everything worked fine. My motherboard is a Z87-D3HP.
My specs are
Case:Corsair Carbide Series 200R Compact ATX Case CC-9011023-WW

CPU:Intel Core i7-4770K Quad-Core Desktop Processor (3.5 GHz, 8 MB Cache, Intel HD graphics, BX80646I74770K)

Motherboard: Gigabyte Z87 LGA 1150 CrossFireX HDMI DVI ATX Motherboard (GA-Z87-D3HP)

Memory:Crucial Ballistix Sport XT 16GB Kit (8GBx2) DDR3 1600 MT/s (PC3-12800) CL9 at 1.5V UDIMM 240-Pin Memory Modules BLS2C8G3D169DS3
by Crucial

SSD:Samsung Electronics MZ-7PD128BW 840 Pro Series 2.5-Inch 128GB SATA 6Gbps Solid State Drive

SSD:Samsung Electronics 840 Pro Series 2.5-Inch 256 GB SATA 6GB/s Solid State Drive MZ-7PD256BW
by Samsung

HDD:Seagate NAS HDD 3TB SATA 6GB NCQ 64 MB Cache Bare Drive ST3000VN000

Optical Drive:Lite-On Super AllWrite 24X SATA DVD+/-RW Dual Layer Drive - Bulk - IHAS124-04 (Black)

Power Supply:Corsair CX Series 750 Watt ATX/EPS Modular 80 PLUS Bronze ATX12V/EPS12V 744 Power Supply CX750M

OS:Window 7 Home premeiumSP1 64bit
June 12, 2014 1:09:27 PM

Do you have another system you could test the card in?
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a c 157 U Graphics card
a b C Monitor
June 12, 2014 1:19:45 PM

Are both power connectors plugged into the video card? Whats the make and model of your PSU.
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June 12, 2014 1:19:45 PM

AdamMo said:
Do you have another system you could test the card in?


No, This is the only PC I have. I should also add that I thought I simply forgot to disable the on board video card but when I did that and re-installed the video card the monitor went back to being black.
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June 12, 2014 1:33:58 PM

bignastyid said:
Are both power connectors plugged into the video card? Whats the make and model of your PSU.


Yes both were plugged in. My PSU is a Corsair CX Series 750 Watt ATX/EPS Modular 80 PLUS Bronze ATX12V/EPS12V 744 Power Supply CX750M
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a c 157 U Graphics card
a b C Monitor
June 12, 2014 1:38:36 PM

Could be a DOA card.
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June 12, 2014 2:04:29 PM

That could be plausible. I bought the video card used from Amazon warehouse deals and the only thing missing was the static bag. However when I plugged in the DVI-I cable from my video card to my monitor everything worked fine. It was only after I installed the software from the optical disk and restarting my PC that my monitor went blank. Like I said before I could still hear Windows starting up through the speakers but no images were showing on my monitor. I got the idea of typing in my login password and that sort of worked. The Window logo and blue background came up but nothing else.
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Best solution

a c 157 U Graphics card
a b C Monitor
June 12, 2014 3:02:02 PM

Remove the card and boot with the integrated graphics, then uninstall the Nvidia software and drivers, download the latest driver from geforce,com. reinstall the 780 ti and install the driver you just downloaded. Reboot and see if it's still showing no video.
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June 12, 2014 3:09:56 PM

^^^ Support
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June 12, 2014 4:14:41 PM

bignastyid said:
Remove the card and boot with the integrated graphics, then uninstall the Nvidia software and drivers, download the latest driver from geforce,com. reinstall the 780 ti and install the driver you just downloaded. Reboot and see if it's still showing no video.

I'm working on it at the moment. It'll be a while before the new drivers finish downloading but I'll tell you how it goes. Thanks man.
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June 12, 2014 7:33:15 PM

bignastyid said:
Remove the card and boot with the integrated graphics, then uninstall the Nvidia software and drivers, download the latest driver from geforce,com. reinstall the 780 ti and install the driver you just downloaded. Reboot and see if it's still showing no video.

It worked! Thank you so much dude!
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a c 157 U Graphics card
a b C Monitor
June 12, 2014 8:17:55 PM

hansrudel45 said:
bignastyid said:
Remove the card and boot with the integrated graphics, then uninstall the Nvidia software and drivers, download the latest driver from geforce,com. reinstall the 780 ti and install the driver you just downloaded. Reboot and see if it's still showing no video.

It worked! Thank you so much dude!


Glad I could help.
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