Why is my PC still freezing up?

johnr283

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Aug 5, 2013
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I thought I had solved the problem in my original post.
http://www.tomshardware.com/answers/id-1974189/freezing.html
I'm having the same problem again.

My PC freezes when doing things like playing The Sims 3, video encoding or runing a scan with Malwarebytes Anti-Malware. I'm pretty sure it's a hardware problem. Malwarebytes and AVG find no active threats but I can't run a full scan with either without my PC freezing up.

I ran Windows Memory Diagnostic and it found no errors. I ran each of my 2 2GB sticks separately in slots 1-3 and no errors. On slot 4, I can't get either of my RAM sticks to fully fit into the slot. When I lock one end in, the other end won't lock in. I've pushed it as far as I feel I can without the risk of damaging anything. Shoud this forth slot cause a problem? I use the 2 sticks in slots 1 & 3. Slot 4 has always been empty.
 

johnr283

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Aug 5, 2013
172
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Since my above posting, I have been using only one of my 2GB RAM sticks in slot 1. My PC has not frozen up since. I have been able to run full scans and encode videos. I read that RAM slot damage may only effect the PC when using two slots at once. Is this true? Is there setting for using dual channel RAM, Could there be some problem with these settings?