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Several BSOD's while gaming

Last response: in Systems
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June 12, 2014 5:00:11 PM

This has been happening ever since I bought my PC 2 years ago. I've taken it to 2 technicians several times who ran hardware tests and found nothing, thus weren't able to diagnose the problem. So a few weeks ago after I took it to the 2nd store I formatted my PC and it's happened 2 times already. My PC crashes after multiple hours of gaming, either it freezes with colored bars on the screen or a blue screen happens (mostly BSOD, the freeze hasnt happened since I formatted it).

Temperatures are normal, video card drivers are up to date, passed all memory tests. Hardware seems to be fine. PLEASE HELP ME!

Specs:
OS: Windows 7 Ultimate 64-bit
Motherboard: ASUS M4A88T-M USB/3
CPU: AMD Phenom II x4 965 BE 3.4Ghz
RAM: 4GB
GPU: Asus Radeon HD 6850
PSU: Corsair CX-500W
HDD: Seagate Barracuda 500GB 7200rpm

This is what I got from BlueScreenVIew:

Spoiler
==================================================
Dump File : 061214-75488-01.dmp
Crash Time : 12-06-2014 23:37:11
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02c81ac5
Parameter 3 : fffff880`0962cd90
Parameter 4 : 00000000`00000000
Caused By Driver : amdppm.sys
Caused By Address : amdppm.sys+37f2
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : amdppm.sys+37f2
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061214-75488-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262.144
Dump File Time : 12-06-2014 23:41:51
==================================================

==================================================
Dump File : 061014-79232-01.dmp
Crash Time : 10-06-2014 04:47:24
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b90
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75b90
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061014-79232-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 314.672
Dump File Time : 10-06-2014 04:49:23
==================================================

More about : bsod gaming

June 12, 2014 5:19:28 PM

Well the bug code can be explained here:

http://msdn.microsoft.com/en-us/library/windows/hardwar...(v=vs.85).aspx

Looks like an issue with your Graphics driver. Your best bet is to remove the drivers completely, and then install the newest version.

If you think you tried reinstalling them already, try a software called "Driver Sweeper" that will clean up all left overs from the uninstalled driver after you uninstall the old one. Parts of it may be still be there even if you uninstall, especially considering this error is relative to kernel files.

Link for Driver Sweeper:
http://www.guru3d.com/content_page/guru3d_driver_sweepe...
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June 13, 2014 3:51:40 PM

Dburnsx said:
Well the bug code can be explained here:

http://msdn.microsoft.com/en-us/library/windows/hardwar...(v=vs.85).aspx

Looks like an issue with your Graphics driver. Your best bet is to remove the drivers completely, and then install the newest version.

If you think you tried reinstalling them already, try a software called "Driver Sweeper" that will clean up all left overs from the uninstalled driver after you uninstall the old one. Parts of it may be still be there even if you uninstall, especially considering this error is relative to kernel files.

Link for Driver Sweeper:
http://www.guru3d.com/content_page/guru3d_driver_sweepe...


Okay I just reinstalled the drivers. Though if it's a driver problem, wouldn't the format had fixed it? I just don't see how this could happen again.
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Related resources
June 13, 2014 4:05:08 PM

Alright so I've managed to find a thread I made here 2 years ago regarding the same problem. turns out the codes aren't much different.

Quote:
Dump File : 101612-32729-01.dmp
Crash Time : 16-10-2012 12:06:16
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e7e04d
Parameter 3 : fffff880`0c0aff20
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+705c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17118 (win7_gdr.120830-0334)
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101612-32729-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275.616
==================================================

==================================================
Dump File : 100612-17893-01.dmp
Crash Time : 06-10-2012 21:29:58
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x1000009f
Parameter 1 : 00000000`00000004
Parameter 2 : 00000000`00000258
Parameter 3 : fffffa80`039e6040
Parameter 4 : fffff800`00b9c510
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75e5a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17118 (win7_gdr.120830-0334)
Processor : x64
Crash Address : ntoskrnl.exe+75e5a
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100612-17893-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 555.752
==================================================

==================================================
Dump File : 093012-43664-01.dmp
Crash Time : 30-09-2012 18:21:35
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e86d34
Parameter 3 : fffff880`06ebdfa0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70040
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17118 (win7_gdr.120830-0334)
Processor : x64
Crash Address : ntoskrnl.exe+70040
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\093012-43664-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275.616
==================================================

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June 13, 2014 8:25:03 PM

Well according to the info from your bsod, its definitely an error related to the driver in some way. Formatting wouldn't fix any hardware issues though. Could be the memory (ntoskrnl.exe is an important file for the OS dealing with memory and cache)
I would check the RAM first with MEMTEST: http://www.memtest.org/

You said this has happened since you bought it? sounds like bad hardware?

Also the older bsod you posted has a DRIVER_POWER_STATE_FAILURE which is directly referring to your driver. It could be a USB if you have your peripherals in there.

The formatting and driver reinstallation not fixing anything suggests a hardware issue over driver issue.
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June 14, 2014 10:14:22 AM

Dburnsx said:
Well according to the info from your bsod, its definitely an error related to the driver in some way. Formatting wouldn't fix any hardware issues though. Could be the memory (ntoskrnl.exe is an important file for the OS dealing with memory and cache)
I would check the RAM first with MEMTEST: http://www.memtest.org/

You said this has happened since you bought it? sounds like bad hardware?

Also the older bsod you posted has a DRIVER_POWER_STATE_FAILURE which is directly referring to your driver. It could be a USB if you have your peripherals in there.

The formatting and driver reinstallation not fixing anything suggests a hardware issue over driver issue.


I already did memory tests and passed. Both technicians I went to ran hardware tests and passed too. I only reinstalled the video card drivers though, should I reinstall all drivers? Maybe there's one that is outdated
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!