AHCI Device Error

Vikek

Reputable
Jun 13, 2014
6
0
4,510
I have a Dell Studio XPS 8100 with a 2x 1TB HDDs in a Raid 0 assembly. In the last few months I've had the odd BSOD but everything would be fine after a reboot. Last night, after the computer had been working perfectly well it became unresponsive on certain tasks. So I restarted it. It went through a CHKDISK sequence on my data partition (not the system partition.) It then started but was not quite right. Second restart and this time I noticed on the Intel Raid Controller screen that one of my Raid disks reported in red that "Error occurred" . I've seen this before but setting the disk back to normal in the Intel Disk Storage Utility got rid of that error. Now I get as far as the Raid Screen going off as usual but instead of booting into Windows all I get is AHCI Port 1 device error with a code of 2000-0142 Press f2 to resume. If I press f2 the Bios setup screen pops up. First time it did this I noticed that it was not set to boot from the Raid assembly but one of my external Drives. I reset all to the correct boot priority, but I still get the AHCI Port 1 error.

I've also run a Dell Diagnostics test from the recovery partition and it's flagged up: "Error Code 0F00:1332. MSG: DSK - Block 11936896: Interupt Request(IRQ) did not set in time."

Can anybody help me please. It sounds like one of my Raid drives has failed. Is it just a case of replacing that drive and how do I go about rebuilding the Raid Configuration. I have a System Image of my C and Recovery Partition as well as a data backup using Win 7 Backup to work from.

 

Vikek

Reputable
Jun 13, 2014
6
0
4,510




 

Vikek

Reputable
Jun 13, 2014
6
0
4,510
Unfortunately, it seems clear that one of my disks is definitely fried, so as it's in a RAID 0 Assembly I've lost the data on both drives. Thank God for backups!
So I'm obviously going to have to replace the faulty drive and restore my data and system image. My dilemma now is do I simply replace the faulty drive like for like and go back to the same RAID 0 configuration as before, or do I forget about RAID and have separate 1TB disks. Or even get a 2 TB replacement and have 3TB, or do I go for RAID 1 and have a mirrored system but lose 1TB of storage. Does the performance benefit of RAID 0 outweigh the disadvantage of lose one disk of data, lose both? Or does the security of RAID 1 justify the cost of losing half the storage capacity?

Your opinions would be greatly appreciated.
 

Vikek

Reputable
Jun 13, 2014
6
0
4,510
Thanks for your reply i7Baby, but windows backup does ask whether you want to restore to the original location or to choose another one. I did this with three files that I needed urgently last night to a Win 7 laptop and just restored them to the laptop desktop so I think I still have all those options.
 

Vikek

Reputable
Jun 13, 2014
6
0
4,510
I tried to restore from a system image to the single 1TB HDD that is working until I replace the other one, but unfortunately it would appear that even though my system image is only around 500GB and I'm restoring to a 1TB disk it fails because the destination partition needs to be as big or bigger than the original partition from which the image was made. Now I don't know if that means the entire RAID disk ie 1.8 TB or just the original C drive (virtual disk) with a partition around 900 GB. I can't remember exactly but if it was bigger than the current 931 GB partition it will fail. At least I hope that is the situation, as all I need to do is replace the second disk and rebuilt the RAID Assembly. My question is now: I know that you need to have 2 identical drives for RAID 0 but how identical do they need to be? Do they need to be the same make and model as well as the same size. I presume they both need to have the same spin speed ie 7,200 rpm, but what about cache size and SATA type eg II or III. In other words can I buy a similar spec HDD to go with the original working one or would I need to get 2 new identical drives as the original is at least 4 years old?
 

Vikek

Reputable
Jun 13, 2014
6
0
4,510
Thanks i7Baby. I have ordered two identical Toshiba 2TB hard drives. What I'm going to do is build them into a RAID 1 Array so I have the same capacity as before but this time, the data will be mirrored onto the second disk so if one of them dies again I will not lose any data. I will use the old disk as a 1TB 3rd dive separately.