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PC turns off when playing Battlefield 3

Tags:
  • Video Games
  • Battlefield
  • Intel i5
  • gtx 760
Last response: in Video Games
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June 13, 2014 3:29:47 PM

Hi, so I was in the middle of an intense game of Battlefield 3, and all of a sudden my PC just turns off, Instantly.
I can't figure out why this is happening, I hope that one of you can help.
I monitored the temperatures of my GTX 760 and Core i5-3570k (non overclocked and stock cooler) using Speccy
and the highest the Core i5 got was about 75 degrees, and the highest my GTX 760 got was about 70. Apparently they are relatively normal temps?
Please help this has happened a few times and it's getting annoying, I don't want to play again in case this is damaging my system.
Thanks

More about : turns playing battlefield

June 13, 2014 3:32:40 PM

Give us the full specs of your system, particularly your PSU.
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June 13, 2014 3:34:21 PM

the 75 deg reading for your cpu is to high. it may have got to close to the thermal limit of the cpu and your cpu or mb shut down. if your using the stock intel cooler make sure it on tight. if it is look into replacing it with a evo 212 cooler. under hard gaming your cpu should be in the 50c range with a good cooler. also what power supply is in the pc..could be a weak or under sized unit.
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June 13, 2014 3:34:35 PM

Same exact thing just happened to me, screen flipped out and then shut down!
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June 13, 2014 3:38:17 PM

Systems suddenly starting to randomly shutting down when under load is a common symptom of a PSU that has passed its best-before date and needs either refurbishing (many PSUs will be fine for many more years with a simple re-cap, costs ~$5 in new parts and 30mins of labor if you are handy with de-solder braid and the soldering iron) or replacement.
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June 13, 2014 3:38:32 PM

vortical said:
Give us the full specs of your system, particularly your PSU.


Core i5-3570K Non overclocked & stock cooler
Gigabytes GA-B75M-D3H motherboard
GTX 760 by asus
120GB Sandisk SSD

The power supply is an
OCZ ZS series
550 Watts
80+ Bronze

Also its in a Fractal design core 1000 case on a carpet (but i don't this this will be relevant as it doesn't affect airflow at all.
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June 13, 2014 3:38:57 PM

smorizio said:
the 75 deg reading for your cpu is to high. it may have got to close to the thermal limit of the cpu and your cpu or mb shut down. if your using the stock intel cooler make sure it on tight. if it is look into replacing it with a evo 212 cooler. under hard gaming your cpu should be in the 50c range with a good cooler. also what power supply is in the pc..could be a weak or under sized unit.


Certainly 75c is rather hot, but its certainly not hot enough to force shut down his computer. He said that the hottest it got was 75 and that chip doesn't even start to throttle untill 90-100c, much less shutting down.
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June 13, 2014 3:39:20 PM

smorizio said:
the 75 deg reading for your cpu is to high. it may have got to close to the thermal limit of the cpu and your cpu or mb shut down.

No, 75C is relatively normal for Ivy Bridge CPUs under heavy load with the stock HSF. The thermal limit for IB is 105C.
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June 13, 2014 3:43:37 PM

If it's any relevance I custom made the PC myself, I've only had it since November 2013 and it's worked a charm with any game I've thrown at it with max settings on a single 1080p machine (including COD Ghosts, GTA4, FIFA,Fallout new vegas and skyrim)
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June 13, 2014 3:44:17 PM

JackST said:
vortical said:
Give us the full specs of your system, particularly your PSU.


Core i5-3570K Non overclocked & stock cooler
Gigabytes GA-B75M-D3H motherboard
GTX 760 by asus
120GB Sandisk SSD

The power supply is an
OCZ ZS series
550 Watts
80+ Bronze

Also its in a Fractal design core 1000 case on a carpet (but i don't this this will be relevant as it doesn't affect airflow at all.


I've never known OCZ to make very good power supplies.
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June 13, 2014 3:45:58 PM

Rationale said:
JackST said:
vortical said:
Give us the full specs of your system, particularly your PSU.


Core i5-3570K Non overclocked & stock cooler
Gigabytes GA-B75M-D3H motherboard
GTX 760 by asus
120GB Sandisk SSD

The power supply is an
OCZ ZS series
550 Watts
80+ Bronze

Also its in a Fractal design core 1000 case on a carpet (but i don't this this will be relevant as it doesn't affect airflow at all.


That power supply is crap. I'd bet my one of my kidneys it's the source of the problem.


What makes you say it's crap? I've only had it 7 months, and i'm pretty sure 550watts is enough to power all my components ?
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June 13, 2014 3:47:56 PM

JackST said:
Rationale said:
JackST said:
vortical said:
Give us the full specs of your system, particularly your PSU.


Core i5-3570K Non overclocked & stock cooler
Gigabytes GA-B75M-D3H motherboard
GTX 760 by asus
120GB Sandisk SSD

The power supply is an
OCZ ZS series
550 Watts
80+ Bronze

Also its in a Fractal design core 1000 case on a carpet (but i don't this this will be relevant as it doesn't affect airflow at all.


That power supply is crap. I'd bet my one of my kidneys it's the source of the problem.


What makes you say it's crap? I've only had it 7 months, and i'm pretty sure 550watts is enough to power all my components ?


Sorry, I changed my answer because I got the model name wrong. That power supply isn't actually particularly bad, it was another OCZ PSU that I was thinking of.

Of course, there's a lot more to a PSU than just wattage. But overall, between having 38amps on the 12v rail and japanese capacitors, I no longer think the PSU is really bad.
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June 13, 2014 3:48:05 PM

JackST said:
Rationale said:
JackST said:
vortical said:
Give us the full specs of your system, particularly your PSU.


Core i5-3570K Non overclocked & stock cooler
Gigabytes GA-B75M-D3H motherboard
GTX 760 by asus
120GB Sandisk SSD

The power supply is an
OCZ ZS series
550 Watts
80+ Bronze

Also its in a Fractal design core 1000 case on a carpet (but i don't this this will be relevant as it doesn't affect airflow at all.


That power supply is crap. I'd bet my one of my kidneys it's the source of the problem.


What makes you say it's crap? I've only had it 7 months, and i'm pretty sure 550watts is enough to power all my components ?



The power supply is atleast decent, certainly not "crap"
http://www.jonnyguru.com/modules.php?name=NDReviews&op=...
and 550w should indeed be sufficient.

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June 13, 2014 3:49:39 PM

vortical said:
JackST said:
Rationale said:
JackST said:
vortical said:
Give us the full specs of your system, particularly your PSU.


Core i5-3570K Non overclocked & stock cooler
Gigabytes GA-B75M-D3H motherboard
GTX 760 by asus
120GB Sandisk SSD

The power supply is an
OCZ ZS series
550 Watts
80+ Bronze

Also its in a Fractal design core 1000 case on a carpet (but i don't this this will be relevant as it doesn't affect airflow at all.


That power supply is crap. I'd bet my one of my kidneys it's the source of the problem.


What makes you say it's crap? I've only had it 7 months, and i'm pretty sure 550watts is enough to power all my components ?



The power supply is atleast decent, certainly not "crap"
http://www.jonnyguru.com/modules.php?name=NDReviews&op=...
and 550w should indeed be sufficient.



Yep, I already changed my answer.
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June 13, 2014 3:49:44 PM

Did your computer BSOD at all, or just black screen -> reset?
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June 13, 2014 3:51:40 PM

JackST said:
What makes you say it's crap? I've only had it 7 months, and i'm pretty sure 550watts is enough to power all my components ?

Well, at the very least, JonnyGuru seems to think the ZS 550 is a quite decent PSU:
http://www.jonnyguru.com/modules.php?name=NDReviews&op=...

A bit loud and overpriced (before MIR) but otherwise pretty good.
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June 13, 2014 3:52:17 PM

vortical said:
Did your computer BSOD at all, or just black screen -> reset?


It was just instant off, like someone had turned the power off at the wall. The after about 2 seconds it turned itself back on.
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June 13, 2014 3:52:57 PM

Rationale said:
Yep, I already changed my answer.

Having 3-4 people posting on top of each other at the same time makes threads look a bit silly.
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June 13, 2014 3:56:36 PM

JackST said:
vortical said:
Did your computer BSOD at all, or just black screen -> reset?


It was just instant off, like someone had turned the power off at the wall. The after about 2 seconds it turned itself back on.


there are two problems i can think of that might cause something like this, on a non OC computer. GPU driver error or PSU is somehow no longer able to fully power you system.

to test which, download something like furmark and use it to bench your gpu a couple times. If your computer hasnt crashed., run furmark and a CPU stabilty testing tool like prime95, Together they should pull a maximum power draw your system might ever pull and will test if your PSU can handle that maximum.

Alternatively OCCT can do the just gpu/ total psu test, giving both tests in a single program if you desire.

try that and report back.
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June 13, 2014 4:28:34 PM

vortical said:
JackST said:
vortical said:
Did your computer BSOD at all, or just black screen -> reset?


It was just instant off, like someone had turned the power off at the wall. The after about 2 seconds it turned itself back on.


there are two problems i can think of that might cause something like this, on a non OC computer. GPU driver error or PSU is somehow no longer able to fully power you system.

to test which, download something like furmark and use it to bench your gpu a couple times. If your computer hasnt crashed., run furmark and a CPU stabilty testing tool like prime95, Together they should pull a maximum power draw your system might ever pull and will test if your PSU can handle that maximum.

Alternatively OCCT can do the just gpu/ total psu test, giving both tests in a single program if you desire.

try that and report back.


I did exactly as you said
Firmark by itself:
Max temp: 82 degrees
Max GPU usage 99% (limited)
the test was the standard benchmark at 1080p

then Prime 95 by itself:
CPU temps reached 70 degrees max
Windows task manager said all cores were at 100%

Then I did both together and got similar results, and no shut down.
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June 13, 2014 4:36:04 PM

Your problem still could be a driver error though the likelihood is much lower now. i can honestly say, that your problem has me stumped.
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June 13, 2014 4:40:58 PM

vortical said:
Your problem still could be a driver error though the likelihood is much lower now. i can honestly say, that your problem has me stumped.


It has only ever happened when playing battlefield 3

here's the link for my CPU specs http://ark.intel.com/products/65520
Halfway down it says the max temp is 67 degrees, so clearly its running too hot right? especially when playing a cpu intensive game like Battlefield.

Perhaps I'll invest in an aftermarket cpu anyway, and some additional case fans, any suggestions? Quiet is the priority!
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June 13, 2014 4:45:11 PM

JackST said:
vortical said:
Your problem still could be a driver error though the likelihood is much lower now. i can honestly say, that your problem has me stumped.


It has only ever happened when playing battlefield 3

here's the link for my CPU specs http://ark.intel.com/products/65520
Halfway down it says the max temp is 67 degrees, so clearly its running too hot right? especially when playing a cpu intensive game like Battlefield.

Perhaps I'll invest in an aftermarket cpu anyway, and some additional case fans, any suggestions? Quiet is the priority!


That figure is the maximum allowed at the heat spreader and is indicative of much higher temp internally, and as such is much lower than what your internal cores can handle.

Feel free to get a aftermarket cooler though as stock heatsinks are generally loud and terrible. I recommend the coolermaster 212 evo as its probably the performance/price (~$30) leader at the moment. though the quietest and best air performer (also fucking massive) is likely Noctua DH-14 for more than double the cost ~$80
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June 13, 2014 4:54:00 PM

JackST said:
Then I did both together and got similar results, and no shut down.

Well, if your PC can handle stress-test, then you are chasing either a software issue, an intermittent hardware issue or a glitch that does not get exerted during a stress-test. These are much harder to track down.

Crashes due to software and hardware issues usually cause a BSOD that lasts a split-second before the computer reboots which you might miss altogether if your display has slow sync speed. There is a registry or policy key you can change to make BSODs stick so you can read them instead of automatic reboot - you might want to look that up just in case. Straight shutdown is usually a power problem of some sort.

You might also want to take a look at Windows' system event logs; maybe you will find something interesting there.
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June 13, 2014 4:58:12 PM

JackST said:
Halfway down it says the max temp is 67 degrees, so clearly its running too hot right?

That is Tcase-max, which is the IHS surface temperature. Tjunction-max (the actual silicon die temperature) was 105C for Ivy Bridge CPUs but I think Intel lowered it to 98C for Haswell or Haswell-Refresh.
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