Can't connect to internet through ethernet or wireless

Toggle sidebar Toggle sidebar
Pursuer

Pursuer

Reputable
Jun 14, 2014
8
0
4,520
On my computer I usually only use ethernet because wireless doesn't show up for some reason, but yesterday I had updated a driver and my headset stopped working so i restored back to when the driver hadn't been updated and then I couldn't connect through ethernet. I looked at device manager at the Realtek PCIe GBE Family connecter and it said code 10. Iv'e downloaded the latest driver by putting it on a thumb drive and it didn't work. I pinged 127.0.0.0 and it game back with packets sent= 4 received=4 lost=0. Also the only wireless connections showing up are dial-up and VPN, so my computer has no way to connect to internet. Thanks for the help.
NEW----
I updated the driver again and there is now no yellow triangle next to it in device manage, but now is says the ethernet cable doesn't work.
There are no lights on in the ethernet port and i tested the cable on my laptop and it worked. When i pinged again i got sent=4 received=4 lost=0
 
Solution
P
ok, I am glad I can help, can you please mark my comment as a solution so if others encounter this issue they could search the form and see its solved
Sort by date Sort by votes
Pursuer

Pursuer

Reputable
Jun 14, 2014
8
0
4,520
There is no wlan driver, and what do you mean by loopback

 
Upvote 0 Downvote
P

plivin89

Reputable
Jun 11, 2014
140
0
4,710
you ping your loopback address to test your nic hard and driver to make sure they are functional. after you reinstall the drivers ping 127.0.0.1, what is your pc modal number ? or is it custom built
 
Upvote 0 Downvote
Pursuer

Pursuer

Reputable
Jun 14, 2014
8
0
4,520

It's custom built and when I pinged I got Packets: Sent=4, Received=4, Lost=0 (0%loss) and then some thing about approx round trip in milli-seconds and it was 0ms for everything
 
Upvote 0 Downvote
Pursuer

Pursuer

Reputable
Jun 14, 2014
8
0
4,520
For ipconfig/release:No operation can be performed on Local Area Connection 2 while it has its media disconnected. For ipconfig/renew:No operation can be performed on Local Area Connection 2 while it has its media disconnected. For ipconfig/all
Windows IP configuration
Host name.........: Trevor-PC
Primary Dns Suffix.......:
Node Type........:Hybrid
Ip Routing Enbaled........: No
WIns proxy enable........:No

Ethernet adapter Local Area Connection 2:
Media state: Disconnected
Connection-specific DNS suffix:
Description: Realtek PCIe GBE Family Controller
Physcial Address: d8-50-e6-e5-07-42
DHCP Enabled: Yes
Autoconfiguration Enabled: Yes

Tunnel adapter isatap. {add42af7-85fc-47e5-8148-55343fefff63}
Media state: Media Disconnected
Connection-specific DNS suffix:
Description: Microsoft ISATAP Adapter
Physical Address:00-00-00-00-00-00-00-E0
DHCP Enabled: No
Autoconfig Enabled: Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State: Media Disconnected
Connection-specific DNS suffix:
Description: Teredo Tunneling Pseudo-Interface
Physical Address: 00-00-00-00-00-00-00-E0
DHCP: No
Autconfig Enabled: Yes
 
Upvote 0 Downvote
P

plivin89

Reputable
Jun 11, 2014
140
0
4,710
ok, go to Control Panel\Network and Internet\Network Connections and right click then press disable then enable the Ethernet adapter Local Area Connection 2. might be a compatibility issue because the pc is custom built. if that does not work try going to Computer > Manage > Services and Applications > Services => find the bonjour service and disable it or go to run and type in msconfig then go to services and disable Shutdown mDNSResponder .exe or Id_String1.6844F930_1628_4223_B5CC_5BB94B879762
 
Upvote 0 Downvote
Pursuer

Pursuer

Reputable
Jun 14, 2014
8
0
4,520


I did all that nothing happened and under local area connection 2 it says network cable unplugged but I know the cable works, it also isn't showing any lights in the ethernet port on the computer
 
Upvote 0 Downvote
P

plivin89

Reputable
Jun 11, 2014
140
0
4,710
hmm, go to start run then type in msinfo32 then tell me your motherboards brand and model.
But its interesting that the Ethernet light is not coming on. try this plug out your computer and wait for around 15 mins then while the pc is still unplugged , hold the power button for 32 seconds exactly use a timer then plug it back in and power it on then try again that usually fix most of my hardware problems
 
Upvote 1 Downvote
Pursuer

Pursuer

Reputable
Jun 14, 2014
8
0
4,520

The unplugging and holding down power button fixed the problem now my internet works thank you so much!!
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom