blue screen, then experience index resets

duca

Reputable
Jun 14, 2014
5
0
4,510
I have an amd r9 280x, and due to some issues with a game(pirated) I had to manually restart my computer. Then, while I was playing another game I got a blue screen saying "windows has encountered an error and needs to close" and then it restarts. After that, in the windows experience index it shows 2.0 for gaming graphics. Before that, it was 7.9. Now, not a single game works. Please help!
 

randomhkkid

Honorable
Apr 18, 2012
369
0
10,960


I'm not sure you'll find any sympathy for problems caused by pirated games here....
 

duca

Reputable
Jun 14, 2014
5
0
4,510


It's not a virus and the pirated game isn't the cause of the problem. I'm not stupid, I have an antivirus and the game is no longer on my computer. I had the similar problem when I bought the hardware the windows experience index was also showing 2.0 and not a single game worked, but after some tweeks in the catalyst control center it was 7.9 again.
 

scout_03

Titan
Ambassador
your lucky to receive some help on this since the forum rules do not permit us to do it so dont bang on the one who answer in the last post you write that you had similar issue at biuld so i would look at the gpu it could be out and if it still under warranty rma it also do you have a onboard video chipset for test by removing the gpu .
 

duca

Reputable
Jun 14, 2014
5
0
4,510


sorry, dude. I'm new here. Just read the forum rules, didn't know pirated games were forbidden. And I didn't "bang" on the guy who answered the last post, I simply explained that the game is not the source of the problem. So, guys, please show some sympathy, I'm not a bad guy just because I play some pirated games...