Windows 7 Ultimate x64 randomly freezes, then after about 30 seconds continues to operate.

maxkoning

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Jun 6, 2014
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Hello,

I built myself a new computer a few weeks ago.
But ever since i built it i have the following problem:
Sometimes the entire pc randomly freezes, the mouse still works, and then after about 30 seconds, it continues to operate normally.
I have ran memtest86, no problems, checked both my SSD and HDD, no problems, CPU temps are 30-35 degrees on idle and 55-60 on load. And the graphics cars is 40 on idle and 70 on load
I don't know what the cause is, so that is why i am here.

Sorry for my bad English, i am Dutch.
 
Solution


I agree with you, hdd's are really slower than ssd and ive had this some times, when i think of it, so that could be the problem if he has installed the os on the hdd.
start with check the motherboard bios rev. if it old it may be missing ram code or a bios bug. if the bios is ok lok under dram timing in the bios set it to xmp profile if it an intel mb and set it to profile one. run cpu-z look under memory tab make sure the ram speed is set right. for the ssd check that it has the newest firmware with the ssd tools. on the hard drive run hd tune and hard drive vendor test tools. if the drive is having controller issues it can hang the sata bus causing stalls.
 

maxkoning

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Jun 6, 2014
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Yeah, well, i got 55.5gb of 111gb left on ssd and 784gb of 931 left on hdd, so that can't be the problem :p
 

maxkoning

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Jun 6, 2014
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It is quite late in the evening over here in the netherlands, i will disconnect the hdd tomorrow and see if the problem is gone.
 
Check the windows event viewer first. It might be an i/o-error on one of the sata connections. If event viewer tells you nothing, run the task manager on the processes tab sorted by cpu usage. If it freezes again, you may see the responsible process at the top of the list.
 

TechHelpNO

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Jun 14, 2014
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I agree with you, hdd's are really slower than ssd and ive had this some times, when i think of it, so that could be the problem if he has installed the os on the hdd.
 
Solution

maxkoning

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Jun 6, 2014
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Yeah, i have my os installed on ssd