Hello. I'll get straight to the point. Thank you in advance.
I have an hp laptop running win.7
1. After log on, it takes nearly half hour to load onto desktop. Even the internet won't load right.
2. All 3 safe modes will not load. It freezes or stuck on while loading
3. I have a g virus program, and toss killer from jasper and male are bytes.
4. There is 'this copy of windows not genuine on bottom right ( I'll try to solve this since I found solution but won't know if working til try
5. Once, when scan with tdss killer, it s aid there were forged doctuments. I have a suspicion I might have got hacked? Because ever since these issues still acting up. We'll I fixed it and now days, all 3 virus programs don't find any major viruses. Don't even know if it's working right.
6. On desktop, most shortcut icons won't work when clicked. I have to manually goto the file and start them
7.to install new programs pointless since Internet won't work right, and even when using disk, it takes ages to even get to the install point.
8.is this hard drive issue? Or hacked? If I were to take laptop for repair, will there be a chance that it'll still messup?
9.i don't mind rebooting my laptop to new spec since nothing important files I have.
10. If I were to take this to repair shop, what should I ask them todo? I want my laptop to be in original state with no chance of corrupt items to be stored.
11. I know this is long, so if you guys have any questions please ask and I'll try best to answer. Thank you. I'm at a lost end.
I have an hp laptop running win.7
1. After log on, it takes nearly half hour to load onto desktop. Even the internet won't load right.
2. All 3 safe modes will not load. It freezes or stuck on while loading
3. I have a g virus program, and toss killer from jasper and male are bytes.
4. There is 'this copy of windows not genuine on bottom right ( I'll try to solve this since I found solution but won't know if working til try
5. Once, when scan with tdss killer, it s aid there were forged doctuments. I have a suspicion I might have got hacked? Because ever since these issues still acting up. We'll I fixed it and now days, all 3 virus programs don't find any major viruses. Don't even know if it's working right.
6. On desktop, most shortcut icons won't work when clicked. I have to manually goto the file and start them
7.to install new programs pointless since Internet won't work right, and even when using disk, it takes ages to even get to the install point.
8.is this hard drive issue? Or hacked? If I were to take laptop for repair, will there be a chance that it'll still messup?
9.i don't mind rebooting my laptop to new spec since nothing important files I have.
10. If I were to take this to repair shop, what should I ask them todo? I want my laptop to be in original state with no chance of corrupt items to be stored.
11. I know this is long, so if you guys have any questions please ask and I'll try best to answer. Thank you. I'm at a lost end.