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no signal monitor - please help kid fix dad's issue on fathers day!

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Last response: in Graphics & Displays
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June 15, 2014 3:53:46 AM

Hello

We moved the furniture around yesterday and this issue happened right after. We may have button mashed or bumped something as we had to disconnect all cables to move everything.

Tried blue vga cable - "no signal analog" and tried (what it should be) white DVI cable - "no signal"
get message and screen goes black :( 

Tried unplugging all and resetting (hold pwr down 30 sec) both tower and monitor. No pins bent on cables. tower and numlock function normally, sounds normal, no beep codes.

*****-important- tried another monitor SAME thing

Must be video card or we button mashed monitorwhile moving? my guess but don't know how to fix. Please help us make a guy happy on fathers day!

Acer Aspire M5640
Vista
Don't know what video card
I can't get the case open (help?)
machine bought as is about 2008

Thanks!
M & D

More about : signal monitor kid fix dad issue fathers day

  • Reply to teamlacrosse
a c 77 C Monitor
June 15, 2014 4:02:32 AM

have you looked inside the case to make sure nothing is disconnected that shouldn't be?
  • Reply to unknownofprob
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June 15, 2014 4:37:13 AM

unknownofprob said:
have you looked inside the case to make sure nothing is disconnected that shouldn't be?


I am trying to get into the case as we speak... I feel silly that I can't find how this sucker comes apart!

Success in opening the case but everytthing looks fine to me. Just a little dust so I blew it out.

Still does the same thing. The led on the pwr of the monitor turns blue while it says "no signal" then goes back to sleep.
  • Reply to teamlacrosse
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June 15, 2014 4:38:47 AM

I still don't know what card it is. its small and red. has vga and dvi.

Thanks for your quick reply though :) 

I have swapped out cables etc and get the same thing. no signal.
  • Reply to teamlacrosse
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Best solution

a c 77 C Monitor
June 15, 2014 4:52:34 AM

I would take it to a repair shop and get them to diagnose the issue, as this is hardware related. You will need to swap and change parts if you do it manually, so it is cheapest to take it to a repair shop and get them to test what the issue is.
  • Reply to unknownofprob
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June 15, 2014 5:21:50 AM

I think we will take it in, the card is similar to the one you pictured but the round connector thing is in between the long ones.

He did ask for a new video card for xmas but did not get. Now is the time. Thanks for your help :) 
  • Reply to teamlacrosse
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a c 77 C Monitor
June 15, 2014 5:23:29 AM

no problem :)  Hope all will go well.
  • Reply to unknownofprob
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