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hp colour print problem

Tags:
  • Windows Vista
  • Hewlett Packard
  • Printers
Last response: in Windows Vista
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June 15, 2014 6:31:59 PM

How do I reverse colour change from blue to black so text prints once more in black? I altered this by using Tools, Advanced, colour, and clicking on blue then modify button and apply. I have tried going the same route and pressing 'reset'. My printer will print files already in my computer if I change black text to blue or red. I have tried uninstalling and redoing the printer. It won't print test page although it sounds as if it's printing. Print doctor says all is well. All ideas gratefully received.

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a b α HP
June 23, 2014 11:50:39 PM

Black ink may have run out, have you tried installing a new black ink cartridge?
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