What is BSOD 0xa0000001? Is it my graphics drivers or the card itself?

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pdubs95

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Jun 10, 2014
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Everytime I launch Watch Dogs, I get the above BSOD.

I have tried updating my graphics to the newest version multiple times (uninstalling first) and it still happens.
It only started when I tried updating them because the game crashed after <20 minutes of play multiple times.

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Possibly relevant info

Intel i5 3570k
Gigabyte Radeon HD7870 GHz
16 gb RAM
 
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Tom Tancredi

Tom Tancredi

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May 9, 2013
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let's do some basics first to make sure nothing is in the way with any solutions we try to provide

Download and run SPECCY, copy and paste the first tab to show your idle temp

Remove whatever AV your using and go to www.filehippo.com and download Comodo or AVG (AVAST! been hacked so I don't recommend them anymore) and do a full system scan - this repeatedly has resolved alot of people issue relying on MS Essentials and Norton tends to get in the way of alot of programs it seems.
Download Malwarebytes do a full system scan (AV doesn't pick up alot of malware) - this resolved almost ALL other similiar posts to date as most had Malware the AV didn't pick up.
Repeat the AV/Malware scans till the system comes up clean.

Did you install all Windows Updates? Including options except BING? Check them and repeat till ALL are installed.
Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update
Download MSI Afterburner and write down the FPS you do actually get IN GAME (it will display at the top) .

Let us know the results of all these steps, 90% of the time just these steps along resolves ALL the issues.

Once these are out of the way (as said they resolve 90% of the time) then you can remove the video drivers, download Driver Fusion or 3DGuru's Driver Sweeper to really remove AMD components, reboot and you will be in VGA mode, then download and reinstall the latest Catalyst (may want to scroll down sometimes the newer drivers are not at the top).
 
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pdubs95

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Jun 10, 2014
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i7baby: yes, CPU. It has never been that hot in the 2-3 years I've had it until recently, in game or not. Stock cooler, upgrading soon. No idea about RPM

Tom Tancredi: If Norton can cause problems, that may be mine, I'll try removing that and see if it helps. will be back
 
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pdubs95

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Jun 10, 2014
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This time it was hotter, one core at 68 at crash.
Removing Norton did not help.


from Speccy:
Operating System
Windows 8.1 Pro 64-bit
CPU
Intel Core i5 3570K @ 3.40GHz 43 °C (This used to be under 30, uh oh)
Ivy Bridge 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 679MHz (10-10-10-27)
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LX (LGA1155) 27 °C
Graphics
LG ULTRAWIDE (2560x1080@60Hz)
2048MB ATI AMD Radeon HD 7800 Series (Gigabyte) 32 °C
Storage
111GB OCZ-AGILITY3 (SSD) 30 °C
119GB Samsung SSD 840 PRO Series (SSD) 30 °C
1863GB Seagate ST2000DM001-9YN164 (SATA) 38 °C
Optical Drives
ASUS DRW-24B3ST c
Audio
AMD High Definition Audio Device
 
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Tom Tancredi

Tom Tancredi

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May 9, 2013
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1) turn off any OCing
2) Open up and dust it out, use a paint brush on the grills, fans, PSU, etc.
3) Use a incense and check your airflow
4) worse case have to repaste.

Just uninstalling Norton may not be the solution there was more which I addressed. Please go through ALL the solutions and then let us know of anythign changign, your system should (on minimal settings) run WD
 
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pdubs95

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Jun 10, 2014
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I'm not actually sure how to turn off OC.

Dusting stuff now.
I'm about to switch cases and coolers, so will be back with new info soon

I just removed norton and tried because it was the easiest and I think it has interfered with others before. Trying others today as well.
 
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pdubs95

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Jun 10, 2014
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I'm back, sorry for the delay, been busy.
I think that the problem was just the temperature.
After switching cases and replacing cooler, it was idling at 22C and game at 35C which seems much better to me. Played an hour without crashing or any problems.
I had been planning on switching cases and coolers anyway. I do not know what made the difference. It was on the stock cooler before. Also, I think it was not raised off the carpet enough, even though it had not moved in 3 weeks and had never had that high of a temperature.

Anyway, thank you for helping me
 
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pdubs95

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Jun 10, 2014
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I'm pretty sure the recent temps are for lowest settings (at least for case)

I think the temps might have been a problem a few times before and I just didn't know it could crash a game. Good to know that its not always a driver or bug.
 
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