Tough one for you: one memory channel down

dgingeri

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OK, I just bought an Asus Z97-WS, a (making sure it was on Asus's supported memory list) 16GB Gskill DDR3-2400 kit, and a Core i7 4770k. I put them in my system, and they worked beautifully for ten days. Then, suddenly, my system bluescreened and rebooted. Upon rebooting, the motherboard hung, giving a code 55 on the diag LEDs, meaning the memory was missing.

I tried moving around the memory and using 4 different kits, two of which were on Asus's supported memory list, but I got the same behavior: if the memory was in either or both slots A1 and A2, it would be recognized, if any memory was in slot B1 it would hang and give that 55 code, and if there was memory in slot B2 it would not be recognized at all. After all that messing around, I figured it was the motherboard, so I ran an RMA through Asus's system.

Either that wasn't it, or I got a replacement, brand new, board with the exact same problem. Highly unlikely, but not totally out of the realm of possibility.

So, I thought it must be the CPU. Maybe the slightly high voltage that board wants to run through the memory burned out the memory controller. So, I went over to Microcenter and bought the cheapest 1150 CPU they had in stock, a $40 Pentium G3220. Guess what: same story.

Different CPU, different motherboard, different memory, same problem.

So, assuming that getting a replacement board with the same problem is too unlikely, what the heck could cause this?
 
It looks like the bug for memory controller, try update the chipset driver from intel or BIOS.
intel chipset driver https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=20775 If you still can't solve the problem, then email the ASUS to ask full refund to buy other motherboard.
Because it may the memory controller or the bent pin in the cpu socket, but if you update those driver or get the brand new MB, and the RAM is fine, you still have problem, that means the problem is from asus motherboard (Z97-WS).
 

dgingeri

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Well, I thought it might be something about my cooler may be putting uneven pressure on the CPU and making one of the memory channels not make consistent contact. I found a pinout reference for socket 1150 and found that the memory channel B is not in an area where this could be the case. Those contacts are in a stripe along the columns 25 and 26 from the center of the socket downward. So they're along the center of the socket. Uneven pressure couldn't cause this.