First my PC stats
Windows 7 64 bit
i7 2600k
mobo - MSI z77
Ram - 2 x 4gb kingston
PSU corsair cx600
GTX460 (evga superclocked)
My PC has been shutting off in the middle of gameplay. The PC takes 30-60 mins to turn on again even with external fan cooling.
All fans CPU/GFX/PSU fans seem to be operating as normal to the eye.
First instance was a few months ago, I cant remember what was happening at the time but it turned on again after a while so I just forgot about it.
5 - 6 days ago playing dragon age on high settings it happened again, I updated the GFX drivers to see if this would help.
Updated drivers prompted me to optimise some of my games so I let it. Playing Infinite Crisis with new higher settings the PC again turned off without warning only 2 - 3 mins in to the game. This had not happened before with this game. I thought it may be due to the new settings so when my PC eventually turned on again I loaded up Civ 5 which I had played with the same settings for 3 - 5 hours the day before and on other occasions without problem. About 10 minutes in to the game it happened again.
The current build of my PC had been stable without problems for about 2 years. There have been no recent changes to it.
At this point I thought it may be the graphics card as it seems to idle at a hot temp (around 60 celsius) and when tested playing civ 5 again with the fan maxed out it worked fine. Then i played it again the next day and it crashed about 10 mins in. When it turned on again i tried the game again with the fan cranked up to max but this time it still crashed after about 10 mins. When it would finally turn on again I just had chrome with a bunch of tabs open as i always do one of them was streaming and it crashed AGAIN. This was the first time it had happened while not running a game.
So to recap the basics. When this happens the computer just turns off as if unplugged. It then wont turn on again for 20 - 60 mins. When it turns on again the only sign something was wrong is the "you didnt shut down properly do you want to start in safe mode" bit. Then all is normal. The windows event viewer shows a kernel error 41 with the description "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." I cant find any other error messages but maybe I dont know where to look.
At this stage i dont feel like its an overheating issue with the graphics card or the CPU although it definately could be. Ive been told that the max temp for the card is something like 104 celsius. Although I could have missed it going up I have been running something that keeps my GFX temp on screen and I havent seen it go above around 82. In theory it would have had to spike considerably without me noticing for it to cause shutdown from overheating.
It crashed the night before last when doing nothing but having chrome tabs open (as mentioned) and i left it till morning. When I went to turn it on nothing happened. I looked inside the case and the power button on the mobo was lit up. I tried turning the power on and off a few times and nothing happened. When I turned the power off for long enough that the button light turned off (10 - 15 s) then turned it on again the PC booted up. It then ran stable for about 4 hours of just browsing/watching streams.
I then put in my old gfx card to test as i didnt know what else to do. Im not sure if it would really prove the other card is the issue as this card is so old and low power that if the issue was something else like the PSU was failing when drawing alot of power or something then that wouldnt show up now either as the load on the PSU will be much lower. Someone also recommended I record the system temp and voltages after using it for a while with this old low power card which were as follows.
cpu temp 34 sys temp 29
cpu core voltage 1.12V
cpu i/o 1.048V
gpu 0.00V
DRAM 1.488V
3.3V - 3.312V/3.296V (flickers between the two)
5v - 5.087V
12v 12.056V
Thats what the BIOS showed after playing League of Legends for about 40 - 60 mins. But im going from a card that plays on max settings with 60+ FPS and has two power connections and running dual monitors to a card that is running one small monitor and the game runs only on "very low" graphics settings with about 20FPS and the only power draw is directly from the mobo.
Is there anything I can run to eliminate any possibilities or something i can run that will record (temps/voltages/something else relevant) in the background so when it crashes and I boot it up again I will have some more info to go on?
Im really stuck and dont know what to do!
Any help would be greatly appreciated.
Windows 7 64 bit
i7 2600k
mobo - MSI z77
Ram - 2 x 4gb kingston
PSU corsair cx600
GTX460 (evga superclocked)
My PC has been shutting off in the middle of gameplay. The PC takes 30-60 mins to turn on again even with external fan cooling.
All fans CPU/GFX/PSU fans seem to be operating as normal to the eye.
First instance was a few months ago, I cant remember what was happening at the time but it turned on again after a while so I just forgot about it.
5 - 6 days ago playing dragon age on high settings it happened again, I updated the GFX drivers to see if this would help.
Updated drivers prompted me to optimise some of my games so I let it. Playing Infinite Crisis with new higher settings the PC again turned off without warning only 2 - 3 mins in to the game. This had not happened before with this game. I thought it may be due to the new settings so when my PC eventually turned on again I loaded up Civ 5 which I had played with the same settings for 3 - 5 hours the day before and on other occasions without problem. About 10 minutes in to the game it happened again.
The current build of my PC had been stable without problems for about 2 years. There have been no recent changes to it.
At this point I thought it may be the graphics card as it seems to idle at a hot temp (around 60 celsius) and when tested playing civ 5 again with the fan maxed out it worked fine. Then i played it again the next day and it crashed about 10 mins in. When it turned on again i tried the game again with the fan cranked up to max but this time it still crashed after about 10 mins. When it would finally turn on again I just had chrome with a bunch of tabs open as i always do one of them was streaming and it crashed AGAIN. This was the first time it had happened while not running a game.
So to recap the basics. When this happens the computer just turns off as if unplugged. It then wont turn on again for 20 - 60 mins. When it turns on again the only sign something was wrong is the "you didnt shut down properly do you want to start in safe mode" bit. Then all is normal. The windows event viewer shows a kernel error 41 with the description "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." I cant find any other error messages but maybe I dont know where to look.
At this stage i dont feel like its an overheating issue with the graphics card or the CPU although it definately could be. Ive been told that the max temp for the card is something like 104 celsius. Although I could have missed it going up I have been running something that keeps my GFX temp on screen and I havent seen it go above around 82. In theory it would have had to spike considerably without me noticing for it to cause shutdown from overheating.
It crashed the night before last when doing nothing but having chrome tabs open (as mentioned) and i left it till morning. When I went to turn it on nothing happened. I looked inside the case and the power button on the mobo was lit up. I tried turning the power on and off a few times and nothing happened. When I turned the power off for long enough that the button light turned off (10 - 15 s) then turned it on again the PC booted up. It then ran stable for about 4 hours of just browsing/watching streams.
I then put in my old gfx card to test as i didnt know what else to do. Im not sure if it would really prove the other card is the issue as this card is so old and low power that if the issue was something else like the PSU was failing when drawing alot of power or something then that wouldnt show up now either as the load on the PSU will be much lower. Someone also recommended I record the system temp and voltages after using it for a while with this old low power card which were as follows.
cpu temp 34 sys temp 29
cpu core voltage 1.12V
cpu i/o 1.048V
gpu 0.00V
DRAM 1.488V
3.3V - 3.312V/3.296V (flickers between the two)
5v - 5.087V
12v 12.056V
Thats what the BIOS showed after playing League of Legends for about 40 - 60 mins. But im going from a card that plays on max settings with 60+ FPS and has two power connections and running dual monitors to a card that is running one small monitor and the game runs only on "very low" graphics settings with about 20FPS and the only power draw is directly from the mobo.
Is there anything I can run to eliminate any possibilities or something i can run that will record (temps/voltages/something else relevant) in the background so when it crashes and I boot it up again I will have some more info to go on?
Im really stuck and dont know what to do!
Any help would be greatly appreciated.
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