Network drops 3-5 times per day

Sam1212

Reputable
Apr 13, 2014
30
0
4,540
Hey guys. I play a lot of online games, so a network drop is really damn annoying, and it happens around 3-5 times daily to me.

First of all, im on fiber optic internet, i get around 60-80mbps. I'm using a wireless connection with a BT homehub and my mobo is Asus Z87 pro, all drivers updated.

What will happen is ill be in game and then it will d/c me, ill check The network status via windows task bar, and it just had the yellow "i" sign, ill be connected to the router but it wont connect to the internet. This usually corrects itself within about 2 minutes or so, but sometimes requires a hard restart of the router to fix. I would go for a wired connection but my PC is upstairs, and the only phone socket is downstairs. Is there a way to fix this? If there's anymore information you require please let me know and ill post it up here asap.

edit; I also get regular lag spikes, internet will be fine then ill spike from 30ms to like 3000ms

Thanks in advance for your time :)
 

Sam1212

Reputable
Apr 13, 2014
30
0
4,540
Thanks for your response ice, the speed isnt the issue, the issue is ill get spikes in game for a few seconds, so my ms will go from 30-3000, And ill get frequent disconnects. the connection from my router to my PC seems solid, Like it's not the connection from the router to the pc that drops, its something to do with the connection from the router to the ISP, I've figured out I have a phone socket in my room though! So I'm going to call BT and see if they need to change anything with it and go for wired ethernet connection and see if that fixes the problem (It should do I think) Ill report back as soon as I figure it out :p