I tried to reset my computer to factory settings because it was running slow and about half way through it I accidentally unplugged the wires and it didn't fully reset. Whenever I try to turn on my computer, it goes to "windows error recover" and gives me 3 options: safe mode, safe mode with networking, safe mode with command prompt and start windows normally" I've tried all 4 options but I always end up with a black screen.
When I try safe mode, it brings me to a start up which says "setup is preparing your computer for first use" and the a pop up appears "windows cannot complete installation in safe mode. To continue installing windows, restart computer"...after pressing okay, the starting windows appears then a black screen appears with only the mouse. I've tried clicking and the keyboard but no response.
When I try to start it normally, it just brings me to a blank screen.
I've also tried pressing f8 with no response and I do not have any disc that was provided. What are my options?
I have a gateway model: SX2370
When I try safe mode, it brings me to a start up which says "setup is preparing your computer for first use" and the a pop up appears "windows cannot complete installation in safe mode. To continue installing windows, restart computer"...after pressing okay, the starting windows appears then a black screen appears with only the mouse. I've tried clicking and the keyboard but no response.
When I try to start it normally, it just brings me to a blank screen.
I've also tried pressing f8 with no response and I do not have any disc that was provided. What are my options?
I have a gateway model: SX2370
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