Asus Geforce GTX 770 - defective or not?

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Norm@Home

Norm@Home

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May 2, 2009
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Back in November I upgraded the graphics adapter in my main computer from am Asus GTX 570 to a Asus GTX 770; the old 570 went into my secondary computer. Please note that I leave my computers on 24/7 because I use them throughout the day; about a month or so after the upgrade I started noticing that after a couple days of runtime I start getting odd behavior of the display, the best I can describe the problem is that windows and or windows controls within an individual program (buttons, list boxes, combo boxes) flicker and text within those controls becomes blank or in the case of multiple buttons one will be blank and another will appear to have the text label of the blank button. But the controls still work properly if clicked on and if I use the mouse to move the program window around in most cases the controls or window returns to normal. If I reboot the system will work fine again for a period of time.

I contacted Asus support by email and they were less than helpful; their two suggestions were to reset the bios to the defaults and reseat the card and if that didn't help the person suggested that I call for live assistance. Neither of those worked and I haven't been able to get through to live support.

Has anyone see a problem like this before? Does this sound like a defective card?

- Norm

System Specs:
Asus P6X58D Premium
Intel i7-960
12GB Corsair Dominator Ram
Nvidia driver: 338.88
 
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Karadjgne

Karadjgne

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Doesn't sound like a gpu issue, sounds more like a Windows issue. When I had windows XP pro, it did the exact same thing, as was most evident when waking from sleep mode. The answer was in my BIOS, I had set sleep on S1, which is a higher power saving mode. By switching to S3, a not so effective mode, I found I didn't starve the gpu for power it needed to maintain the displayed graphics. Of course, this was on an old Dell 8400, so the actual nomenclature may be different in your BIOS.
 
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Norm@Home

Norm@Home

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I don't know, this problem didn't start until after the new card was running for a month and I had no such problem with the old card. If necessary, I can try and swap the 570 back in and try the 770 in my second system and see if the problem follows the card but I'm not crazy about the downtime on both to do that. Also my main computer that has the 770 in it now runs Windows 7 but my computers never sleep, when plugged in "Put the computer to sleep" is set to never.

- Norm
 
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Karadjgne

Karadjgne

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it does sound more like a software issue, than hardware, the specifics of which could stump anyone. If you simply must leave then running 24/7, just because you use them?, I'd suggest a restart, every night, right as you go to bed. simple reboot.
 
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