BSOD BCCode: 124

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Z

Zabr

Honorable
Jun 9, 2013
9
0
10,510
About once every few weeks or so I have been receiving a blue screen of death. Here is all of the information that I have available on it. Help figuring out what is causing it and how to fix it would be greatly appreciated! I think there are 3 different types of crashes I'm experiencing based on the information in the mini dump. Here is the one that happened tonight with all of the information I have available. The other two will only have the mini dump information.


Crash Type #1:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800775D028
BCP3: 00000000BE000000
BCP4: 000000000100110A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Mini Dump Information:

Dump File: 061714-11902-01.dmp
Crash Time: 6/17/2014 10:22:16 PM
Bug Check String: (nothing shows up)
Bug Check Code: 0x00000124
Parameter 1: 00000000`00000000
Parameter 2: fffffa80`0775d028
Paramter 3: 00000000`be000000
Parameter 4: 00000000`0100110a
Caused by Driver: hal.dll
Caused by Address: hal.dll+12a3b
File Description: Hardware Abstraction Layer DLL
Product Name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File Version: 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor: x64
Crash Address: ntoskrnl.exe+75bc0

Crash Type #2

052214-9188-01.dmp
5/22/2014 9:41:10 PM
CRITICAL_OBJECT_TERMINATION
0x000000f4
00000000`00000003
fffffa80`089ee2d0
fffffa80`089ee5b0
fffff800`03582270
ntoskrnl.exe
ntoskrnl.exe+75bc0
NT Kernel & System
Microsoft® Windows® Operating System
Microsoft Corporation
6.1.7601.18409 (win7sp1_gdr.140303-2144)
x64
ntoskrnl.exe+75bc0

Crash Type #3

052214-11200-01.dmp
5/22/2014 9:35:57 PM
KERNEL_DATA_INPAGE_ERROR
0x0000007a
fffff6fc`40059d20
ffffffff`c000000e
00000002`11babbe0
fffff880`0b3a4000
ntoskrnl.exe
ntoskrnl.exe+75bc0
NT Kernel & System
Microsoft® Windows® Operating System
Microsoft Corporation
6.1.7601.18409 (win7sp1_gdr.140303-2144)
x64
ntoskrnl.exe+75bc0

Thank you so much and sorry there it's so long! I wanted to include everything I could!
 
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Z

Zabr

Honorable
Jun 9, 2013
9
0
10,510


I did this and this was the result:

"Windows Resource Protection did not find any integrity violations"
 
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Wile E Coyote

Wile E Coyote

Reputable
Apr 24, 2014
248
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4,760


While you go through my cleaning procedure.I will look up some possible cures for these errors.

Let's first start by doing some checking on possible virus or malware.Since you said you have run sfc /scannow there is no need to do it.

We are going to start with scanning system for errors.

In the start menu in the search box Type command prompt or cmd.

Then open the cmd now while in CMD Type--> chkdsk /r

Let it run it's scan after it's scan it will ask (Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)) Press Y for yes.Then re boot system.

No need to do sfc scan now since you have done this all ready.

After that is done let's go back into CMD and run a sfc /scannow this might take 7 min's or so.The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.

After this is done reboot system.

Then we will check your temp folders and delete all files and folders in that folder.

To start open your Start menu then in the search box Type this-->> %temp%.

Another page will pop up while the other page is open.Highlight every thing in that folder and delete all of it.warning there is one file that can not be delted in this folder.It is the fax folder i think.

Then we are going to do a full system scan of the following in F8 safe mode.The Links are trusted i hope you got a 64bit system.For AVG to run.
Malwarebytes is are first scan.
http://www.filehippo.com/download_malwarebytes_anti_mal...
AVG 64bit link
http://www.filehippo.com/download_avg_antivirus_64/down...
AVG 32bit link
http://www.filehippo.com/download_avg_antivirus_32/download/f7b32d58c96427ca3985e7fd0c7e4311/
SUPERAntiSpyware
http://www.filehippo.com/download_superantispyware/down...
CCleaner
http://www.filehippo.com/download_ccleaner/download/9b1...



 
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Z

Zabr

Honorable
Jun 9, 2013
9
0
10,510


I'm running through the scans today to see if they find anything. I had another question for you regarding the "chkdsk /r" and "sfc /scannow". When I run both of those commands will they only check my C drive? I have 2 hard drives and I can't tell if it's checking both of them for errors or just the C drive. My C drive basically only has windows 7 on it. My E drive has everything else and is probably where the problem exists if there is one.
 
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Wile E Coyote

Wile E Coyote

Reputable
Apr 24, 2014
248
0
4,760


Well we can check both of them if you like too.

At the command prompt, type the drive letter of the drive you want to check (followed by a colon), and then press Enter. For example, chkdsk E: which ever your letter is for your secondary drive is.

As for the sfc scannow it only checks your main drive,And since you said you have all ready done this you can pass it.If there are no errors then there is no need to run.






 
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Z

Zabr

Honorable
Jun 9, 2013
9
0
10,510
I checked both of my hard drives using chkdsk and did the sfc scannow. No problems were detected during any of the tests. I did complete system scans using Malwarebytes and AVG. Malwarebytes found 2 PUPs but that was it. Both of them were removed from the system. Any other suggestions? The blue screen only happened once every few weeks so it's going to be difficult to know when the source of the problem has been fixed but I'll keep trying everything I can to try to identify what is causing it!
 
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Wile E Coyote

Wile E Coyote

Reputable
Apr 24, 2014
248
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4,760
So now we know your system is clean.Check and see if there are any windows 7 updates available.For Bug Check Code: 0x00000124.

What make and model is your computer.System specs and how old is it.

I am starting to lean t words a hardware issue.

Was there any thing installed recently.

Use speccy to find system specs-->>http://www.filehippo.com/download_speccy/download/3e23e6d416a112e89d1a39ca156549b6/

Bug Check Code: 0x00000124.Info http://msdn.microsoft.com/en-us/library/windows/hardware/ff557321%28v=vs.85%29.aspx

Bug Check Code: 0x000000f4.Info http://msdn.microsoft.com/en-us/library/windows/hardware/ff560372%28v=vs.85%29.aspx

Bug Check Code: 0x0000007a.Info http://msdn.microsoft.com/en-us/library/windows/hardware/ff559211%28v=vs.85%29.aspx


 
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Z

Zabr

Honorable
Jun 9, 2013
9
0
10,510


I built the computer myself about a year ago. It was probably 3 months ago when I had my first BSOD.

OS: Windows 7
Monitor 1: Acer H233H
Monitor 2: Acer S200HL
Keyboard: Corsair Vengeance K70 Black
Mouse: Roccat Kone XTD
Case: Corsair Obsidian Series 650D
Motherboard: Gigabyte GA-Z87X-OC
CPU: Intel Core i5-4670K Haswell 3.4GHz
CPU Cooler: Thermaltake Frio OCK
Memory: 8GB (2x4GB) Corsair Vengeance DDR3 2133
Graphics: EVGA GTX 780Ti
Boot Drive: Samsung 840 Series 120 GB SSD
Data Drive: Western Digital Black 1TB
Optical Drive: Asus Blu-Ray Player
Power Supply: EVGA SuperNOVA 750Watt
 
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