transcend device driver is not getting installed, the hardware is detected

VDveena

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Jun 18, 2014
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i have an external hard disk Storejet 500GB from Transcend when i connect it to my Dell laptop the hardware can be seen in Devicemanager, but device driver is not succssfully installed. Itried down loading drivers for both Dell and Storejet,but not etting installed.please give me the solution.
Thanks.