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'No AMD graphics driver is installed' woes! Inspiron 15R - 5537 - Windows 8.1

Last response: in Graphics & Displays
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June 18, 2014 12:06:26 PM

I purchased Dell Inspiron 15R - 5537 with Windows 8.1 a few days back.

A strange problem has crept in lately, I tried to connect my smart tv from the 'Devices - Project - Add a wireless display, and as soon as the setting window opened, the system showed some 'error' and rebooted. Upon rebooting it showed this message and does not show AMD in the Display device manager as well,
I went to the Showroom, and they just did a 'Dell Backup and Recovery'.
But the problem still exists. I need you guys to help.



Also, my laptop has an AMD Radeon(TM) HD 8670M graphics.
What should I do?? How do I update the driver, It's a fresh install of windows i guess.

I'm new,and I need immediate help.really desperate LOOKING forward to a quick and helpful reply!

PS: Here's a screenshot too.

a b À AMD
a b * Windows 8
June 18, 2014 12:43:14 PM

Go to Dell's support web site and download the AMD Video drivers for your laptop.

DO NOT attempt to install the drivers from AMD as they likely will not work.

-Wolf sends
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June 18, 2014 12:52:22 PM

Wolfshadw said:
Go to Dell's support web site and download the AMD Video drivers for your laptop.

DO NOT attempt to install the drivers from AMD as they likely will not work.

-Wolf sends


Guess what? I already tried that. But the 'AMD Catayst install manager' ran for a very short time and closed. No use. But the main question is thatwhy is this problem creeping in again and again in a new machine?

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August 8, 2014 12:44:38 PM

am also having the same problem. don't knw what to do
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September 10, 2014 5:16:23 AM

I have exact same model and graphics card and I know driver is not working properly. The display just goes off sometimes and laptop doesn't response. The screen goes black for a while during every boot too. I don't know which one is the proper driver; the driver from dell's support site doesn't work as well, aparantly.
Hardware IDs are :
PCI\VEN_1002&DEV_6660&SUBSYS_05EA1028&REV_00
PCI\VEN_1002&DEV_6660&SUBSYS_05EA1028
PCI\VEN_1002&DEV_6660&CC_038000
PCI\VEN_1002&DEV_6660&CC_0380

Any help would be really appreciated.
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