I'll start by saying I do have my connection working but I am very curious as to why it won't work the way it should. This is a wired connection, no wireless is being used.
I was upgrading my internet speed from 10Mbs to 30Mbs and my cable company (Brighthouse) said I needed a new modem for the 30Mbs connection. My connection with the old modem at 10Mbs was working great before the switch. It went from the wall to the modem to my computer. The guy who installed it couldn't get it to work and neither could I, so they sent someone else who also couldn't get it to work as it should but we figured out a workaround. For some reason it works when we send the connection through a router between the modem and the computer. But not just any router, my older router won't work but his somewhat newer (not too new) does. When the first tech was here he had his laptop with him and his laptop connected just fine. I tried changing all the cables out and the lights on the back of the computer where they connect do flash. The computer says "Network Cable Unplugged". I started off on windows XP Media Center Edition and was hoping maybe the newer modem doesn't work with it or something so I upgraded to Win7 Ultimate 32Bit, both operating systems gave the same error. Network drivers were up-to-date on both installations. ipconfig says: Media State Disconnected. Autoconnect keeps rotating from Disabled -> Enabled -> Identifying and repeated. When I click on it while it is in the enabled or identifying you can see that packets are being sent but not received and just keep adding up as time goes on. Under details for that page it does list an IP address that looks normal though not close to what I'm used to and have now and a subnet mask which is set to 255.255.0.0 (not sure if that helps or not, just looked unusual for that). The only thing I can really think of is that either something in my BIOS doesn't work with the new modem protocols or that my network adapter doesn't work with them. I don't know how all the TCP from IPv4 to IPv6 changes things but my guess is that for my network adapter the new changes aren't backwards compatible with it and that sending it through the router somehow bridges the compatibility issues. Maybe it's just the new modem that doesn't work with older adapters directly?
Specs:
Dimension E510 - Circa August 2006 (upgraded ram to 3GB, video card and power supply)
Network Adapter: Intel(R) PRO/100 VE Netowrk Connection
Previous working cable modem: MOTOROLA SB5101U
New Nonworking (for me) cable modem (unless routed through netgear): MOTOROLA SB6141
Router that works: NETGEAR WGR614 V7-VC
Router that won't work (older router) - LINKSYS BEFSR41
Hope you can help, very curious...
I was upgrading my internet speed from 10Mbs to 30Mbs and my cable company (Brighthouse) said I needed a new modem for the 30Mbs connection. My connection with the old modem at 10Mbs was working great before the switch. It went from the wall to the modem to my computer. The guy who installed it couldn't get it to work and neither could I, so they sent someone else who also couldn't get it to work as it should but we figured out a workaround. For some reason it works when we send the connection through a router between the modem and the computer. But not just any router, my older router won't work but his somewhat newer (not too new) does. When the first tech was here he had his laptop with him and his laptop connected just fine. I tried changing all the cables out and the lights on the back of the computer where they connect do flash. The computer says "Network Cable Unplugged". I started off on windows XP Media Center Edition and was hoping maybe the newer modem doesn't work with it or something so I upgraded to Win7 Ultimate 32Bit, both operating systems gave the same error. Network drivers were up-to-date on both installations. ipconfig says: Media State Disconnected. Autoconnect keeps rotating from Disabled -> Enabled -> Identifying and repeated. When I click on it while it is in the enabled or identifying you can see that packets are being sent but not received and just keep adding up as time goes on. Under details for that page it does list an IP address that looks normal though not close to what I'm used to and have now and a subnet mask which is set to 255.255.0.0 (not sure if that helps or not, just looked unusual for that). The only thing I can really think of is that either something in my BIOS doesn't work with the new modem protocols or that my network adapter doesn't work with them. I don't know how all the TCP from IPv4 to IPv6 changes things but my guess is that for my network adapter the new changes aren't backwards compatible with it and that sending it through the router somehow bridges the compatibility issues. Maybe it's just the new modem that doesn't work with older adapters directly?
Specs:
Dimension E510 - Circa August 2006 (upgraded ram to 3GB, video card and power supply)
Network Adapter: Intel(R) PRO/100 VE Netowrk Connection
Previous working cable modem: MOTOROLA SB5101U
New Nonworking (for me) cable modem (unless routed through netgear): MOTOROLA SB6141
Router that works: NETGEAR WGR614 V7-VC
Router that won't work (older router) - LINKSYS BEFSR41
Hope you can help, very curious...
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