Uni Xonar drivers Can't find my Xonar DG?

Ryan Jakes · Jun 18, 2014

So i do all the steps on the UNI Maxedtech Website to try and fix this, still nothing.... I read around so far no one else has my problem... I have not connected the front panel audio connectors to the Xonar DG as i am using SPDIF. So here is my issue i've re installed them many times re-done all the steps they have to try and fix this. and i still get "Can't find any Device"

http://prntscr.com/3u7061

Every time i open it.

i don't have any overwritten hardware ID's.

http://prntscr.com/3u70e6

Is there anyone who can fix this problem, cause i heard Uni Xonar ones are way better then ASUS ones.

SchizTech · Jun 18, 2014

Does the card show up in device manager (even if with a yellow exclamation point under "other devices")?

Ryan Jakes · Jun 18, 2014

yes it shows up like the drivers have installed properly http://prntscr.com/3u74f0 http://prntscr.com/3u74mi

SchizTech · Jun 18, 2014

Which version of Windows are you using? AFAIK Windows won't pick up that driver on it's own (at least it didn't the last time I tried a xonar card). Does the sound work out of that card right now?

Ryan Jakes · Jun 18, 2014

not when i use SPDIF, which is the output i'm using. Also windows 7 Home Premium 64 bit. http://prntscr.com/3u775s

Before it worked fine with ASUS drivers but i want to see what i'm missing.

SchizTech · Jun 18, 2014

So now it has the standard ASUS drivers installed? Have you tried uninstalling the ASUS drivers before running the unixonar installer?

Ryan Jakes · Jun 18, 2014

yes i did that still nothing, also tried installing it dry with no drivers installed.

like i did it without the Asus drivers installed and with..

When i installed the card first thing i did was go to uni drivers, but they didn't work and no one could help me... so i put in the disk and installed them then.

All i need is for the uni drivers to find my device.

i Have a Gigabyte UD3H Z87 Motherboard if that helps.

SchizTech · Jun 18, 2014

Have you tested the standard analog audio outputs to make sure the card works? Also when you start up unixonar there's a drop down list to select your card; are you selecting the proper driver for the dg?

Ryan Jakes · Jun 18, 2014

yeah i select Xonar DG and yeah the card works fine with ASUS drivers but i want the UNI ones.

SchizTech · Jun 18, 2014

A couple of odd suggestions to try: reset the BIOS by unplugging the battery with the system unplugged, disable realtek audio in bios. DO you have another system to test the card in, to see if unixonar installs there? Is a reinstall of windows out of the question?

This is an odd problem, I must say. I'm trying to look up hints but coming up with little of use.

SchizTech · Jun 18, 2014

another random thought that just hit me: were there any output devices plugged into the card when you ran unixonar? Try running that with nothing plugged into the card's outputs? Also, does the installer run in safe mode? That might get around some odd conflict if it runs.

Ryan Jakes · Jun 18, 2014

hmm, don't got other systems to install it too, already Reset BIOS by removing CMOS battery i've done everything you mention besides different computer, that i don't have. Re-installed windows, ive done everything i just don't understand why its only me.

I'm going to install ASUS drivers as this is ridiculous, You would think their drivers would work but they don't.... waste of time, i just really wanted to see "better" quality over what i was getting, but no one else has this problem its only me..... and its fucking stupid.

Ryan Jakes · Jun 18, 2014

Just found out the ASUS drivers on their website don't work either they get the same problem. ONLY the DISC DRIVERS WORK. can't figure out why.

SchizTech · Jun 18, 2014

It's possible there's some odd problem with that card you have. Why it would let that one particular driver work I'm not sure. Perhaps you could exchange it for a new card and see if that works.

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