NVidia Display Driver crashed and has recovered - GTX 660

malfatore

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Mar 14, 2014
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Hello forum members,

I have recently upgraded my PC and now I am running into a driver/nvidia problem. During gaming, display drivers crash and recover. Sometimes, there while be white screens with green boxes that show up prior to the crash, other times it will not. In some cases, the computer completely freezes. This happens when playing the games alone, and when using netflix in conjunction with the games. Netflix will not crash without a game running.

Please advise. I have, once again, run into a problem that is out of my grasp of knowledge. The video card is the ONLY piece of hardware that carried over from the original build. It worked fine with he old build. First, I will list my PC specs, then I will list what steps I have done to fix it with no resolve. Any suggestions will be performed.

PCS SPECS:
MB - Gigabyte GA-Z97X-UD3H
CPU - Intel Core i5-4430
RAM - Two 4 MB Kingston HyperX Blu 8GB 1333MHz DDR3 Non-ECC CL9 DIMM
Graphics Card - Gigabyte GEForce GTX 660
SSD - Samsung 840 Pro
HDD - Seagate Barracuda 2 TB
OS - Windows 7


What I have done:

1.) Firstly, I followed all applicable steps on this page. It is a little outdated and not made specifically for windows 7.
a) Downloaded all Nvidia drivers from the newest beta (340.xx I believe) back down 10-11 generations. No resolve. Currently have the newest beta driver installed. They were all clean installs.
b) Replaced nvlddmkm.sys and followed directions
c) Ran a registry checker, no issues.
d) Did NOT turn off Aero or UAC. I just realized this o_O

2.) Ran MSI Afterburner while gaming / netflix on second monitor. GPU power stabilized at about 70%, temp hovered around 50-70 celcius, GPU processor fluctuated depending on what was happening in the game. I could never make a correlation between the crashing and the drainage of the card.

3.) Updated every driver (SDD, HDD, MB, chipset, graphics, mouse, headphones, monitors, OS files)

4.) Ran the Microsoft OS file checker/repair, no problems.

5.) Reinstalled Windows, re-updated everything.

6.) Disabled native intel video driver

7.) Ran a GPU checker, fine. Ran SSD checker, fine.

8.) Turned off Nvidia Experience, no luck.

I'm probably forgetting a bunch of stuff I have done. Been working on it for over a week with no resolve. The best it had got was about 4 hours of straight gaming before it began crashing again.


Thanks all.
 
Solution


File for an RMA with the company.

jaytechgaming

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Feb 3, 2013
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Do you have another system you can test the card in just to be sure that it has nothing to do with your system? If it still has issues, then you should attempt to send the card back as long as it still has a valid warranty.

The fact that you did a system wipe and reinstalled could only mean that there is a) an issue with the graphics card or b) there is an issue with the motherboard (have you tried a different PCI lane?)
 
the drivers normally crash when your card is clocked to high... If you have not done any OC'ing and this is happening you should return the card for a new one... If you want to test to see if this is the issue you can down clock your card by ~100Mhz and see if that fixes your issues (if it no longer crashes once you do this - return the card - it is not able to run at the advertised clock rates).
 

malfatore

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Mar 14, 2014
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4,520
The card worked fine in an older PC but has not successfully worked in this one. I do not have another PC to check it in. I will try to check a different pci slot and underclocking it tonight. Thanks for the suggestions.
 

malfatore

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Mar 14, 2014
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update - tried both solutions. switched pci slots, nothing. underclocked by 100 mhz, still crashing.

MSI Afterburner (while underclocked as well as normal) is constantly running at 99% GPU usage while gaming. A friend with almost an identical build, same vid card as me 660 GTX, is running the same game at about 50% GPU usage
 

jaytechgaming

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Feb 3, 2013
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File for an RMA with the company.
 
Solution