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windows 7 laptop cant get to welcome screen, only mouse cursor

Tags:
  • Laptops
  • Windows 7
  • Cursor
Last response: in Windows 7
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June 19, 2014 11:35:50 PM

hi .. help me please..
I have a laptop with a windows 7 ultimate OS. It is an emachines d72 model..
I cant get to welcome screen, only mouse cursor and a blank windows screen pops out..
And when I install windows7 now, it doesn't complete. It stranded on set up is startng.. it doesn't load anymore.. :( 

More about : windows laptop screen mouse cursor

June 19, 2014 11:37:20 PM

If you can take the drive out and connect it to another computer and save your files, before formatting the drive and then re-installing windows.
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June 22, 2014 10:09:10 PM

k..ill try
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