Need urgent HDD help anything is greatly apperciated

Baumy15

Reputable
May 12, 2014
1,008
0
5,660
My Seagate barracuda has recently been clicking twice during startup.
but the problem is I my computer wont pick it up and it shows in device manager and in the BIOS and I can even choose it to be a start up device.
is there any way I can access the files on it or format it at all?
all help is greatly appreciated..
Thanks, Baumy
 
Solution
I hate to say it but i think your HDD has had its day unfortunately
I just hope there was no super important data you had not backed up still stored on that drive.
Looks like its time to buy a new drive :(

Baumy15

Reputable
May 12, 2014
1,008
0
5,660


thanks I've already tried that and it doesn't show do you have any other ideas?
 

Baumy15

Reputable
May 12, 2014
1,008
0
5,660


it doesn't show up it only shows my current drive and my corrupt laptop hdd but my Seagate doesn't show.
would you like me to upload a video of what it sounds like?


 

Baumy15

Reputable
May 12, 2014
1,008
0
5,660


great thanks for the help.
and im never getting another Seagate that one lasted 5 moths and I pays 100 dollars for it.

but do you know what's wrong or is it the click of death?

thanks again

 

Baumy15

Reputable
May 12, 2014
1,008
0
5,660


I would return it but it has lots of private files and I cant wipe it so its just going to go to landfill.

thanks for the help

 

Baumy15

Reputable
May 12, 2014
1,008
0
5,660


sorry to bother you about my drive but it has shown up in device manager and needs to be initialized but I cant find out how to and crystal disk info picks it up as well.

crystal disk info
----------------------------------------------------------------------------
CrystalDiskInfo 6.1.14 (C) 2008-2014 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)
Date : 2014/06/23 17:02:22

-- Controller Map ----------------------------------------------------------
- ATA Channel 0 (0) [ATA]
- ATA Channel 1 (1) [ATA]
+ Asmedia 106x SATA Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02 [ATA]
+ ATA Channel 3 (3)
- WDC WD7500BPVT-00HXZT3 ATA Device
+ ATA Channel 4 (4)
- ST2000DM001 ATA Device

-- Disk List ---------------------------------------------------------------
(1) ST2000DM001 : 137.4 GB [0/1/0, pd1]
(2) WDC WD7500BPVT-00HXZT3 : 750.1 GB [1/0/0, pd1] - wd

----------------------------------------------------------------------------
(1) ST2000DM001
----------------------------------------------------------------------------
Model : ST2000DM001
Firmware : CC45
Serial Number : W1E4RBLS
Disk Size : 137.4 GB (8.4/137.4/4.1/137.4)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 8089950
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : ---- | SATA/600
Power On Hours : Unknown
Power On Count : Unknown
Temperature : Unknown
Health Status : Unknown
Features : S.M.A.R.T., 48bit LBA, NCQ
APM Level : ----
AAM Level : ----

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5731 4534 5242 4C53
020: 0000 0000 0004 4343 3435 2020 2020 5354 3230 3030
030: 444D 3030 3120 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 850E 0000 0048 0000
080: 01F0 0029 346B 7D01 4163 3469 BC01 4163 407F 0069
090: 0069 FEFE FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 715E 007B 0000 0000 0000 0000 0000 0000 5000 C500
110: 69EE E6DE 0000 0000 0000 0000 0000 0000 0000 409E
120: 409C 0000 0000 0000 0000 0000 0000 0000 0021 715E
130: 007B 715E 007B 2020 0002 42B6 0100 008A 3C06 3C0A
140: 0000 07C6 0100 0800 0F78 0500 0002 0280 0000 0000
150: 0008 0002 0000 FE03 0050 0000 0000 0000 00A9 010B
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 10BD 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 1020 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 0000

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: CF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
030: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
040: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
050: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
060: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
080: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
090: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
030: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
040: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
050: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
060: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
080: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
090: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

----------------------------------------------------------------------------
(2) WDC WD7500BPVT-00HXZT3
----------------------------------------------------------------------------
Model : WDC WD7500BPVT-00HXZT3
Firmware : 01.01A01
Serial Number : WD-WXR1CC105594
Disk Size : 750.1 GB (8.4/137.4/750.1/750.1)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1465149168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : ---- | SATA/300
Power On Hours : 2860 hours
Power On Count : 972 count
Temperature : 19 C (66 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000000 Read Error Rate
03 178 174 _21 00000000081B Spin-Up Time
04 100 100 __0 0000000003E4 Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 200 200 __0 000000000000 Seek Error Rate
09 _97 _97 __0 000000000B2C Power-On Hours
0A 100 100 __0 000000000000 Spin Retry Count
0B 100 100 __0 000000000000 Recalibration Retries
0C 100 100 __0 0000000003CC Power Cycle Count
C0 200 200 __0 0000000000A4 Power-off Retract Count
C1 181 181 __0 00000000E167 Load/Unload Cycle Count
C2 128 _96 __0 000000000013 Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 200 200 __0 000000000000 Current Pending Sector Count
C6 100 253 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 253 __0 000000000000 Write Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2057 442D 5758 5231 4343 3130 3535 3934
020: 0000 4000 0032 3031 2E30 3141 3031 5744 4320 5744
030: 3735 3030 4250 5654 2D30 3048 585A 5433 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1F06 0000 004C 0040
080: 01FE 0000 746B 7D09 6123 7469 BC09 6123 207F 0057
090: 0057 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 66F0 5754 0000 0000 0000 0000 6003 0000 5001 4EE6
110: AD7F 10CF 0000 0000 0000 0000 0000 0000 0000 4018
120: 4018 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 16FE 012D 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 7035 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 1AA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 C8 C8 00 00 00 00 00 00 00 03 27
010: 00 B2 AE 1B 08 00 00 00 00 00 04 32 00 64 64 E4
020: 03 00 00 00 00 00 05 33 00 C8 C8 00 00 00 00 00
030: 00 00 07 2E 00 C8 C8 00 00 00 00 00 00 00 09 32
040: 00 61 61 2C 0B 00 00 00 00 00 0A 32 00 64 64 00
050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00
060: 00 00 0C 32 00 64 64 CC 03 00 00 00 00 00 C0 32
070: 00 C8 C8 A4 00 00 00 00 00 00 C1 32 00 B5 B5 67
080: E1 00 00 00 00 00 C2 22 00 80 60 13 00 00 00 00
090: 00 00 C4 32 00 C8 C8 00 00 00 00 00 00 00 C5 32
0A0: 00 C8 C8 00 00 00 00 00 00 00 C6 30 00 64 FD 00
0B0: 00 00 00 00 00 00 C7 32 00 C8 C8 00 00 00 00 00
0C0: 00 00 C8 08 00 64 FD 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 08 43 01 7B
170: 03 00 01 00 02 A9 05 00 00 00 00 00 00 00 00 00
180: 00 00 01 04 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 BF

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C8 C8 C8 C8 00 00 00 00 00 00 03 15
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
030: 00 00 07 00 C8 C8 C8 C8 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 00 00 00 00 00
050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 C0 00
070: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00
080: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00
090: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
0A0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0B0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0C0: 00 00 C8 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7D


 

Baumy15

Reputable
May 12, 2014
1,008
0
5,660


do you know what it means when it says "the request could not be performed because of an I/O error."

I've looked at it and from what I read it means my drive is corrupt or the boot something was missing.

do you know how to fix this at all.

thanks so much.


 

Baumy15

Reputable
May 12, 2014
1,008
0
5,660


thanks all your help has made me relies that its not my HDD its the Logic Board. I believe it has shorted out and is making my disk visible but not enabling it to spin.

so thank you so much for all your time and effort!!