Sign in with
Sign up | Sign in
Your question
Solved

Need urgent HDD help anything is greatly apperciated

Tags:
Last response: in Storage
Share
June 21, 2014 4:50:34 AM

My Seagate barracuda has recently been clicking twice during startup.
but the problem is I my computer wont pick it up and it shows in device manager and in the BIOS and I can even choose it to be a start up device.
is there any way I can access the files on it or format it at all?
all help is greatly appreciated..
Thanks, Baumy
a b G Storage
June 21, 2014 4:54:47 AM

Hi Baumy15
right click my computer/manage/diskmanagement / right click on the drive / change drive letter and paths
m
0
l
June 21, 2014 5:45:05 AM

mickypheonix said:
Hi Baumy15
right click my computer/manage/diskmanagement / right click on the drive / change drive letter and paths


thanks I've already tried that and it doesn't show do you have any other ideas?
m
0
l
Related resources
a b G Storage
June 21, 2014 5:50:22 AM

have you tried switching sata ports or changing sata data leads ?
m
0
l
June 21, 2014 7:40:49 PM

mickypheonix said:
have you tried switching sata ports or changing sata data leads ?


yea tried all that even in other computers,

do you know of any programs that might work?
m
0
l
June 21, 2014 8:07:32 PM

mickypheonix said:
have you tried switching sata ports or changing sata data leads ?


would you like me to upload a movie of what it does?
m
0
l
June 21, 2014 9:00:14 PM

mickypheonix said:
try downloading crytaldiskinfo
tell me the result
http://crystalmark.info/software/CrystalDiskInfo/index-...


it doesn't show up it only shows my current drive and my corrupt laptop hdd but my Seagate doesn't show.
would you like me to upload a video of what it sounds like?


m
0
l
a b G Storage
June 22, 2014 1:31:09 AM

a video may be helpfull
i fear your HDD may be on its way out
m
0
l
June 22, 2014 1:45:18 AM

mickypheonix said:
a video may be helpfull
i fear your HDD may be on its way out


this is what it does then shuts off.

http://youtu.be/pY7_s0eGLds
m
0
l

Best solution

a b G Storage
June 22, 2014 1:57:18 AM

I hate to say it but i think your HDD has had its day unfortunately
I just hope there was no super important data you had not backed up still stored on that drive.
Looks like its time to buy a new drive :( 
Share
June 22, 2014 2:10:53 AM

mickypheonix said:
I hate to say it but i think your HDD has had its day unfortunately
I just hope there was no super important data you had not backed up still stored on that drive.
Looks like its time to buy a new drive :( 


great thanks for the help.
and im never getting another Seagate that one lasted 5 moths and I pays 100 dollars for it.

but do you know what's wrong or is it the click of death?

thanks again

m
0
l
a b G Storage
June 22, 2014 2:13:26 AM

it may be the click of death , seagate are good so are western digital , it is just bad luck
If only 5 months you may be able to rma the drive it may be still under warranty
m
0
l
June 22, 2014 2:49:00 AM

mickypheonix said:
it may be the click of death , seagate are good so are western digital , it is just bad luck
If only 5 months you may be able to rma the drive it may be still under warranty


I would return it but it has lots of private files and I cant wipe it so its just going to go to landfill.

thanks for the help

m
0
l
a b G Storage
June 22, 2014 2:50:12 AM

you are welcome , all the best
m
0
l
June 23, 2014 12:02:55 AM

mickypheonix said:
you are welcome , all the best


sorry to bother you about my drive but it has shown up in device manager and needs to be initialized but I cant find out how to and crystal disk info picks it up as well.

crystal disk info
----------------------------------------------------------------------------
CrystalDiskInfo 6.1.14 (C) 2008-2014 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)
Date : 2014/06/23 17:02:22

-- Controller Map ----------------------------------------------------------
- ATA Channel 0 (0) [ATA]
- ATA Channel 1 (1) [ATA]
+ Asmedia 106x SATA Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02 [ATA]
+ ATA Channel 3 (3)
- WDC WD7500BPVT-00HXZT3 ATA Device
+ ATA Channel 4 (4)
- ST2000DM001 ATA Device

-- Disk List ---------------------------------------------------------------
(1) ST2000DM001 : 137.4 GB [0/1/0, pd1]
(2) WDC WD7500BPVT-00HXZT3 : 750.1 GB [1/0/0, pd1] - wd

----------------------------------------------------------------------------
(1) ST2000DM001
----------------------------------------------------------------------------
Model : ST2000DM001
Firmware : CC45
Serial Number : W1E4RBLS
Disk Size : 137.4 GB (8.4/137.4/4.1/137.4)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 8089950
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : ---- | SATA/600
Power On Hours : Unknown
Power On Count : Unknown
Temperature : Unknown
Health Status : Unknown
Features : S.M.A.R.T., 48bit LBA, NCQ
APM Level : ----
AAM Level : ----

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5731 4534 5242 4C53
020: 0000 0000 0004 4343 3435 2020 2020 5354 3230 3030
030: 444D 3030 3120 2020 2020 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 850E 0000 0048 0000
080: 01F0 0029 346B 7D01 4163 3469 BC01 4163 407F 0069
090: 0069 FEFE FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 715E 007B 0000 0000 0000 0000 0000 0000 5000 C500
110: 69EE E6DE 0000 0000 0000 0000 0000 0000 0000 409E
120: 409C 0000 0000 0000 0000 0000 0000 0000 0021 715E
130: 007B 715E 007B 2020 0002 42B6 0100 008A 3C06 3C0A
140: 0000 07C6 0100 0800 0F78 0500 0002 0280 0000 0000
150: 0008 0002 0000 FE03 0050 0000 0000 0000 00A9 010B
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 10BD 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 1020 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 0000

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: CF 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
030: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
040: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
050: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
060: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
080: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
090: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
020: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
030: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
040: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
050: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
060: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
080: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
090: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

----------------------------------------------------------------------------
(2) WDC WD7500BPVT-00HXZT3
----------------------------------------------------------------------------
Model : WDC WD7500BPVT-00HXZT3
Firmware : 01.01A01
Serial Number : WD-WXR1CC105594
Disk Size : 750.1 GB (8.4/137.4/750.1/750.1)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1465149168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ----
Transfer Mode : ---- | SATA/300
Power On Hours : 2860 hours
Power On Count : 972 count
Temperature : 19 C (66 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 0080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000000 Read Error Rate
03 178 174 _21 00000000081B Spin-Up Time
04 100 100 __0 0000000003E4 Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 200 200 __0 000000000000 Seek Error Rate
09 _97 _97 __0 000000000B2C Power-On Hours
0A 100 100 __0 000000000000 Spin Retry Count
0B 100 100 __0 000000000000 Recalibration Retries
0C 100 100 __0 0000000003CC Power Cycle Count
C0 200 200 __0 0000000000A4 Power-off Retract Count
C1 181 181 __0 00000000E167 Load/Unload Cycle Count
C2 128 _96 __0 000000000013 Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 200 200 __0 000000000000 Current Pending Sector Count
C6 100 253 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 100 253 __0 000000000000 Write Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2057 442D 5758 5231 4343 3130 3535 3934
020: 0000 4000 0032 3031 2E30 3141 3031 5744 4320 5744
030: 3735 3030 4250 5654 2D30 3048 585A 5433 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1F06 0000 004C 0040
080: 01FE 0000 746B 7D09 6123 7469 BC09 6123 207F 0057
090: 0057 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 66F0 5754 0000 0000 0000 0000 6003 0000 5001 4EE6
110: AD7F 10CF 0000 0000 0000 0000 0000 0000 0000 4018
120: 4018 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 16FE 012D 0000 0000 0000 0000 0000
140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 7035 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101E 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 1AA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 C8 C8 00 00 00 00 00 00 00 03 27
010: 00 B2 AE 1B 08 00 00 00 00 00 04 32 00 64 64 E4
020: 03 00 00 00 00 00 05 33 00 C8 C8 00 00 00 00 00
030: 00 00 07 2E 00 C8 C8 00 00 00 00 00 00 00 09 32
040: 00 61 61 2C 0B 00 00 00 00 00 0A 32 00 64 64 00
050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00
060: 00 00 0C 32 00 64 64 CC 03 00 00 00 00 00 C0 32
070: 00 C8 C8 A4 00 00 00 00 00 00 C1 32 00 B5 B5 67
080: E1 00 00 00 00 00 C2 22 00 80 60 13 00 00 00 00
090: 00 00 C4 32 00 C8 C8 00 00 00 00 00 00 00 C5 32
0A0: 00 C8 C8 00 00 00 00 00 00 00 C6 30 00 64 FD 00
0B0: 00 00 00 00 00 00 C7 32 00 C8 C8 00 00 00 00 00
0C0: 00 00 C8 08 00 64 FD 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 08 43 01 7B
170: 03 00 01 00 02 A9 05 00 00 00 00 00 00 00 00 00
180: 00 00 01 04 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 BF

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 C8 C8 C8 C8 00 00 00 00 00 00 03 15
010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
030: 00 00 07 00 C8 C8 C8 C8 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 00 00 00 00 00
050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 C0 00
070: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00
080: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00
090: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
0A0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0B0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0C0: 00 00 C8 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7D


m
0
l
June 23, 2014 4:16:06 AM

mickypheonix said:
you may want to read this
http://superuser.com/questions/283930/will-initializing...


do you know what it means when it says "the request could not be performed because of an I/O error."

I've looked at it and from what I read it means my drive is corrupt or the boot something was missing.

do you know how to fix this at all.

thanks so much.


m
0
l
June 24, 2014 12:55:36 AM

mickypheonix said:
you could try this , it may help
http://www.puransoftware.com/Disk-Check.html


thanks all your help has made me relies that its not my HDD its the Logic Board. I believe it has shorted out and is making my disk visible but not enabling it to spin.

so thank you so much for all your time and effort!!

m
0
l
!