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Random ping spikes?

For the past few months, I've been having problems with every aspect of my internet - gaming, streaming, emails, etc., from every device I've used on my network - ethernet connected desktop, laptop, tablet, smartphones, etc. There are generally 3-6 devices connected (spikes occur regardless of how many are connected) and tracerts to Google and other sites during the spikes show a ping of 200-9000 ms. They last from 1 to 10 minutes. My ISP is windstream, and my router is the Apple Airport Extreme.
Here is a tracert (most spikes cover almost every hop, this is just an example that shows how it occasionally goes up and down):

1 <1 ms <1 ms <1ms 192.168.254.254
2 1582 ms 1609 ms 1701 ms h1.56.82.166.dynamic.ip.windstream.net [166.82.56.1]
3 1767 ms 1876 ms 1888 ms g1-7.ce01.cncr.ctc.net [166.82.3.101] (ctc.net is windstream's server)
4 84 ms 98 ms 183 ms t8-3 cr02.cncr.ctc.net [166.82.3.45]
5 23ms 22 ms 22 ms g5-2.bd01.cncr.ctc.net [166.82.3.94]
6 22 ms 23 ms 22 ms h52.224.190.173.ip.windstream.net [173.190.224.53]
7 43 ms 23 ms 22 ms h18.207.190.173.static.ip.windstream.net [173.190.207.18]
8 50 ms 28 ms 28 ms h108.222.39.162.dynamic.ip.windstream.net [40.132.49.144]
9 27 ms 27 ms 27 ms h144.49.132.40.static.ip.windstream.net [71.28.137.173]
10 27 ms 28 ms 65 ms h173.137.28.71.static.ip.windstream.net [71.28.137.173]
11 30 ms 28 ms 27 ms 72.14.239.100
12 1067 ms 1954 ms 2250 ms 66.249.94.24
13 2351 ms 2342 ms 2308 ms 64.233.175.15
14 * * * request timed out.
15 313 ms 41 ms 29 ms yv-in-f138.1e100.net [74.125.21.138]
Trace complete.

Can anyone identify the problem and a solution?
1 answer Last reply Best Answer
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  1. Best answer
    This must be down to incoming cable, filters or router. What kind of system is Windstream. Is it cable or ADSL - if ADSL swap out some filters or disconnect all other phones and other devices connected to the phone line such as alarms etc

    Check the termination and condition of your supply cables

    Reset your router.
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