For the past few months, I've been having problems with every aspect of my internet - gaming, streaming, emails, etc., from every device I've used on my network - ethernet connected desktop, laptop, tablet, smartphones, etc. There are generally 3-6 devices connected (spikes occur regardless of how many are connected) and tracerts to Google and other sites during the spikes show a ping of 200-9000 ms. They last from 1 to 10 minutes. My ISP is windstream, and my router is the Apple Airport Extreme.
Here is a tracert (most spikes cover almost every hop, this is just an example that shows how it occasionally goes up and down):
1 <1 ms <1 ms <1ms 192.168.254.254
2 1582 ms 1609 ms 1701 ms h1.56.82.166.dynamic.ip.windstream.net [166.82.56.1]
3 1767 ms 1876 ms 1888 ms g1-7.ce01.cncr.ctc.net [166.82.3.101] (ctc.net is windstream's server)
4 84 ms 98 ms 183 ms t8-3 cr02.cncr.ctc.net [166.82.3.45]
5 23ms 22 ms 22 ms g5-2.bd01.cncr.ctc.net [166.82.3.94]
6 22 ms 23 ms 22 ms h52.224.190.173.ip.windstream.net [173.190.224.53]
7 43 ms 23 ms 22 ms h18.207.190.173.static.ip.windstream.net [173.190.207.18]
8 50 ms 28 ms 28 ms h108.222.39.162.dynamic.ip.windstream.net [40.132.49.144]
9 27 ms 27 ms 27 ms h144.49.132.40.static.ip.windstream.net [71.28.137.173]
10 27 ms 28 ms 65 ms h173.137.28.71.static.ip.windstream.net [71.28.137.173]
11 30 ms 28 ms 27 ms 72.14.239.100
12 1067 ms 1954 ms 2250 ms 66.249.94.24
13 2351 ms 2342 ms 2308 ms 64.233.175.15
14 * * * request timed out.
15 313 ms 41 ms 29 ms yv-in-f138.1e100.net [74.125.21.138]
Trace complete.
Can anyone identify the problem and a solution?
Here is a tracert (most spikes cover almost every hop, this is just an example that shows how it occasionally goes up and down):
1 <1 ms <1 ms <1ms 192.168.254.254
2 1582 ms 1609 ms 1701 ms h1.56.82.166.dynamic.ip.windstream.net [166.82.56.1]
3 1767 ms 1876 ms 1888 ms g1-7.ce01.cncr.ctc.net [166.82.3.101] (ctc.net is windstream's server)
4 84 ms 98 ms 183 ms t8-3 cr02.cncr.ctc.net [166.82.3.45]
5 23ms 22 ms 22 ms g5-2.bd01.cncr.ctc.net [166.82.3.94]
6 22 ms 23 ms 22 ms h52.224.190.173.ip.windstream.net [173.190.224.53]
7 43 ms 23 ms 22 ms h18.207.190.173.static.ip.windstream.net [173.190.207.18]
8 50 ms 28 ms 28 ms h108.222.39.162.dynamic.ip.windstream.net [40.132.49.144]
9 27 ms 27 ms 27 ms h144.49.132.40.static.ip.windstream.net [71.28.137.173]
10 27 ms 28 ms 65 ms h173.137.28.71.static.ip.windstream.net [71.28.137.173]
11 30 ms 28 ms 27 ms 72.14.239.100
12 1067 ms 1954 ms 2250 ms 66.249.94.24
13 2351 ms 2342 ms 2308 ms 64.233.175.15
14 * * * request timed out.
15 313 ms 41 ms 29 ms yv-in-f138.1e100.net [74.125.21.138]
Trace complete.
Can anyone identify the problem and a solution?
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