"no speaker or headphones are plugged in" after windows update

CompFromaBox · Jun 21, 2014

Hi thank you reading. Please let me know what can be done. I have had multiple issues after installing Windows updates today, and I am unsure where to begin again. My speakers are plugged into the same audio as they were when they were working, but my sound control now has the "no speaker or headphones are plugged in" message showing. When I open the playback devices manager, I can see my Nvidia audio stuff there, but not the basic Windows application; however, Windows's Device Manager shows its High Definition Audio Device. That HD Audio device doesn't appear in the "Playback devices" listing.

My system could not do a restore, and threw "unspecified error..." 0x080070571.

My motherboard is an AS Rock H61M-HVS, and when I tried to install the audio driver, it threw "Internal failure..." error 0x80040707.

The updates, other than security patches, to my machine were
KB 2871777
KB 2955163
KB 2966072
Also, Microsoft Media haudio.inf 6.2.9200.16653 and Microsoft Volume 6.2.9200.16628 were updated.

So, I hope that this problem is something I can get some help with here. I will do my best to follow instructions and update. Thank you.

mickypheonix · Jun 21, 2014

Hi CompFromaBox
i suggest go to your motherboard/laptop manufacturers website and download and install the latest drivers for your audio
hopefully this will solve your problem , let me know how you get on

i7Baby · Jun 21, 2014

That error means HDD going bad - in Vista. I gather that's your OS.

Run Checkdisk.

Run Seatools.

Post back the findings.

CompFromaBox · Jun 21, 2014

Thanks for your reply. The audio driver I found here:http://www.asrock.com/mb/Intel/H61M-HVS/?cat=Download&os=Win764 (VIA_Win8-64_Win8(v10900a)) gives me an "internal failure" error: 0x080040707 or 1628 error. When I try to install it. I use the "run as administrator option," just in case that would help, but it doesn't.

CompFromaBox · Jun 21, 2014

i7Baby--

Thanks for your reply. I am actually on Windows 8.

I seem to have a different issue than the problem I posted about. When I run the chkdsk command, the program returns "cannot lock current drive." "Chkdsk cannot run because the volume is in use by another process. It says it will run when the computer restarts, but it doesn't.

i7Baby · Jun 21, 2014

Try Seatools (or WD equivalent if that's what you've got). Looks like something screwy with the hard drive.

mickypheonix · Jun 21, 2014

i7 baby may be correct , sounds like a HDD issue

CompFromaBox · Jun 22, 2014

Thanks for the help, both of you. I guess the title and post are incorrect now, since my problem was imminent failure on hardware.

Though Chkdsk didn't run on restart, it did when I powered down and turned the machine back on. At the moment chkdsk starts, my comp blue screens (CRITICAL_SERVICE_FAILED). Now I am stuck in a loop where the comp diagnoses problems and runs check disk again--at the moment the screen says "press any key to skip this" it blue screens again. The blue screen gathers information up to 100%, but freezes at completion.

The boot menu has only "Launch UEFI Shell from file system device" option. Is that like Safe Mode launch?Anyway, I don't know if it is worth my attempts to mess with it now. I am ready to ask the warranty holder what they will cover. Case closed.

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"no speaker or headphones are plugged in" after windows update

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CompFromaBox

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