BSoD,Freezes,0xa000001,Display driver stopped responding Windows 8.1

power2015

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I recently reinstalled Windows 8.1. Since then i am having some issues. First the screen sometimes completely freezes and the mouse cannot be moved. Also i had 2 BSoD with the error 0xa000001.And finally today 10-15 minutes after i opened the computer the screen froze then went black and restored again and then it said "Display driver stopped responding and has recovered" after 15 the same thing and then after 5 it started happening again and when it restored it froze instantly and the it continued to do the same thing at a loop (freeze,black,restore,freeze instantly again,...). The graphics card is not overheating.GPU drivers are updated. What can i do? (Sorry for my bad English and making a second thread.)

Specs
GPU:
Radeon HD Series 6570
CPU:
Intel Core 2 Quad Q8400
RAM:
6 GB
Motherboard:
Asus P5P4TD PRO
 
Solution
atikmdag.sys is part of AMD software.

Googling finds -
Step 1: Download and install the latest ati graphic driver.

Step 2: Then go to C:\Windows\System32\Drivers and rename atikmdag.sys to atikmdag.sys.old.

Step 3: Go to ati directory (usually in C:\ATI) and find the file atikmdag.sy_.

Step 4: Copy the file to your Desktop directory.

Step 5: Open cmd.exe by going to Start -> type cmd in the search box and hit enter.

Step 6: Change the directory to Desktop by typing chdir Desktop.

Step 7: Then, type EXPAND.EXE atikmdag.sy_ atikmdag.sys. Or,
expand -r atikmdag.sy_ atikmdag.sys

Step 8: When the expansion is complete, copy the new atikmdag.sys from your Desktop to C:\Windows\System32\Drivers

Step 9: Restart your computer and the...
What do you mean by "formatted Windows 8.1" - installed?

From the error code -

Get rid of Norton if you've got it. Get Avast or MS Essentials instead.

Update your graphics card drivers.

In fact go through Device manager and check all device s have an up to date driver.

Run Memtest.
 

power2015

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I reinstalled them and i have avast but when i had norton i didn't have any problems.I have installed all updates from windows update.
 
You really didn't answer whether you uninstalled Norton comletely. If ieven a small remnant is left it can cause these problems.
Update your graphics card drivers.

In fact go through Device manager and check all device s have an up to date driver.

Run Memtest.
 

power2015

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Yes it is uninstalled completely.
Do you mean this http://www.memtest.org by mentest?
 

power2015

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Two dump files from the blue screen with error 0xa000001 mentioned above.

On Mon 23/6/2014 1:43:17 μμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\062314-20937-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR



On Mon 23/6/2014 1:43:17 μμ GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
atikmdag.sys is part of AMD software.

Googling finds -
Step 1: Download and install the latest ati graphic driver.

Step 2: Then go to C:\Windows\System32\Drivers and rename atikmdag.sys to atikmdag.sys.old.

Step 3: Go to ati directory (usually in C:\ATI) and find the file atikmdag.sy_.

Step 4: Copy the file to your Desktop directory.

Step 5: Open cmd.exe by going to Start -> type cmd in the search box and hit enter.

Step 6: Change the directory to Desktop by typing chdir Desktop.

Step 7: Then, type EXPAND.EXE atikmdag.sy_ atikmdag.sys. Or,
expand -r atikmdag.sy_ atikmdag.sys

Step 8: When the expansion is complete, copy the new atikmdag.sys from your Desktop to C:\Windows\System32\Drivers

Step 9: Restart your computer and the problem should be resolved.

Try it.
 
Solution

power2015

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Nov 7, 2013
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I have already done that and it didn't work then i found that there are a lot of problems after driver version 14.0 and downloaded and older version 13.5 Beta 2 which i read are the best and fixed that problem.