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BSoD,Freezes,0xa000001,Display driver stopped responding Windows 8.1

I recently reinstalled Windows 8.1. Since then i am having some issues. First the screen sometimes completely freezes and the mouse cannot be moved. Also i had 2 BSoD with the error 0xa000001.And finally today 10-15 minutes after i opened the computer the screen froze then went black and restored again and then it said "Display driver stopped responding and has recovered" after 15 the same thing and then after 5 it started happening again and when it restored it froze instantly and the it continued to do the same thing at a loop (freeze,black,restore,freeze instantly again,...). The graphics card is not overheating.GPU drivers are updated. What can i do? (Sorry for my bad English and making a second thread.)

Specs
GPU:
Radeon HD Series 6570
CPU:
Intel Core 2 Quad Q8400
RAM:
6 GB
Motherboard:
Asus P5P4TD PRO
15 answers Last reply Best Answer
More about bsod freezes 0xa000001 display driver stopped responding windows
  1. What do you mean by "formatted Windows 8.1" - installed?

    From the error code -

    Get rid of Norton if you've got it. Get Avast or MS Essentials instead.

    Update your graphics card drivers.

    In fact go through Device manager and check all device s have an up to date driver.

    Run Memtest.
  2. i7Baby said:
    What do you mean by "formatted Windows 8.1" - installed?

    From the error code -

    Get rid of Norton if you've got it. Get Avast or MS Essentials instead.

    Update your graphics card drivers.

    In fact go through Device manager and check all device s have an up to date driver.

    Run Memtest.


    I reinstalled them and i have avast but when i had norton i didn't have any problems.I have installed all updates from windows update.
  3. Did you uninstall Norton completely?

    Are you doing the rest?
  4. i7Baby said:
    Did you uninstall Norton completely?

    Are you doing the rest?


    I had Norton one year ago. And now i have Avast.
    I didn't have Norton when all this happened.
    Do you mean this http://www.memtest.org
  5. You really didn't answer whether you uninstalled Norton comletely. If ieven a small remnant is left it can cause these problems.
    Update your graphics card drivers.

    In fact go through Device manager and check all device s have an up to date driver.

    Run Memtest.
  6. i7Baby said:
    You really didn't answer whether you uninstalled Norton comletely. If ieven a small remnant is left it can cause these problems.
    Update your graphics card drivers.

    In fact go through Device manager and check all device s have an up to date driver.

    Run Memtest.


    Yes it is uninstalled completely.
    Do you mean this http://www.memtest.org by mentest?
  7. Yes Memtest86
  8. i7Baby said:
    Yes Memtest86

    I did one pass and it didn't have any errors.
  9. Re-install Windows and update the drivers again.
  10. i7Baby said:
    Re-install Windows and update the drivers again.

    I can't do anything else?
  11. Replace your graphics card.
  12. I reinstalled Windows but error 0xa000001 showed up again and it froze completely one time.
  13. Two dump files from the blue screen with error 0xa000001 mentioned above.

    On Mon 23/6/2014 1:43:17 μμ GMT your computer crashed
    crash dump file: C:\Windows\Minidump\062314-20937-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
    Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
    Error: CUSTOM_ERROR
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR


    On Mon 23/6/2014 1:43:17 μμ GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag+0x28ECE)
    Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
    Error: CUSTOM_ERROR
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
  14. Best answer
    atikmdag.sys is part of AMD software.

    Googling finds -
    Step 1: Download and install the latest ati graphic driver.

    Step 2: Then go to C:\Windows\System32\Drivers and rename atikmdag.sys to atikmdag.sys.old.

    Step 3: Go to ati directory (usually in C:\ATI) and find the file atikmdag.sy_.

    Step 4: Copy the file to your Desktop directory.

    Step 5: Open cmd.exe by going to Start -> type cmd in the search box and hit enter.

    Step 6: Change the directory to Desktop by typing chdir Desktop.

    Step 7: Then, type EXPAND.EXE atikmdag.sy_ atikmdag.sys. Or,
    expand -r atikmdag.sy_ atikmdag.sys

    Step 8: When the expansion is complete, copy the new atikmdag.sys from your Desktop to C:\Windows\System32\Drivers

    Step 9: Restart your computer and the problem should be resolved.

    Try it.
  15. i7Baby said:
    atikmdag.sys is part of AMD software.

    Googling finds -
    Step 1: Download and install the latest ati graphic driver.

    Step 2: Then go to C:\Windows\System32\Drivers and rename atikmdag.sys to atikmdag.sys.old.

    Step 3: Go to ati directory (usually in C:\ATI) and find the file atikmdag.sy_.

    Step 4: Copy the file to your Desktop directory.

    Step 5: Open cmd.exe by going to Start -> type cmd in the search box and hit enter.

    Step 6: Change the directory to Desktop by typing chdir Desktop.

    Step 7: Then, type EXPAND.EXE atikmdag.sy_ atikmdag.sys. Or,
    expand -r atikmdag.sy_ atikmdag.sys

    Step 8: When the expansion is complete, copy the new atikmdag.sys from your Desktop to C:\Windows\System32\Drivers

    Step 9: Restart your computer and the problem should be resolved.

    Try it.


    I have already done that and it didn't work then i found that there are a lot of problems after driver version 14.0 and downloaded and older version 13.5 Beta 2 which i read are the best and fixed that problem.
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