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How to stabilize FX-9590 because it keeps freezing my PC completely

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  • FX 9590
  • Computers
  • Freezing
  • CPUs
  • AMD
Last response: in CPUs
June 22, 2014 3:58:27 PM

So I've had the 9590 in my computer for a few weeks now, and now that I have some actual games on my computer, it can't play any of them except for EVE Online.



My setup is:

Asus Crosshair V Formula-Z motherboard
AMD FX-9590 CPU
NZXT X60 Kraken CPU water cooler (general temps are 35-44 from idle to high load)
NZXT Phantom 820 Ultra (high air flow)
EVGA GTX 780 Ti GPU
G.SKill 16GB 1866 RAM (was previously using 4GB 1333Mhz ram but had the same problem)

Essentially I can load up games most of the time but only after a few moments, my entire computer just locks up and you can't use Ctrl Alt Delete, or anything other than standing up and manually resetting the entire computer. I have done MSI Afterburner and tested my GPU and that is working properly, I've tested my CPU and after around 3 minutes the entire computer locked up. I have used memtest 86+ and tested my memory and found no errors. I've used Prime95 and ran it for 14 hours on my CPU when I got it and it had no problems (that I can think of) but then 90% of the time when I test my CPU on high load it locks everything up.

The only possible thing I can think of is that the FX CPU wasn't designed for Turbo Boost, since the constant voltage and frequency transitions are what is frying it. Is there a way to just turn it off in the BIOS to make it stabilized or perhaps OC it to 5GHZ without turbo boost so it stays consistently at that speed? I'm not huge on overclocking but right now this CPU to me is a little tiny brick that can be chucked out the window.


[This topic is directly copy and pasted from AMD support and game forum, but also putting it on here since I don't trust the 'forever' timeframe on their forums like I do on here]

More about : stabilize 9590 freezing completely

a c 482 à CPUs
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June 22, 2014 4:21:44 PM

I'd say you should try a BIOS update. The 9590 is only supported from 1403 and up.
http://www.asus.com/Motherboards/CROSSHAIR_V_FORMULAZ/H...

Other than that, you could try turning off the power saving features like Cool n Quiet / C1 / C6 but I doubt they'll make a difference. You could turn off turbo and set the base multiplier so that you reach 5GHz I suppose, though I wouldn't feel comfortable doing that at all.
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June 22, 2014 4:30:37 PM

Hmm I did do a Flash BIOS update around a week and a half ago and my BIOS version is 2101. Also my general drivers are all up to date, including my Kraken software and everything that comes with my MOBO (AI Suite software and software updates).

Also Cool n Quiet is disabled, and haven't enabled it yet but I was thinking of using it as an option, perhaps theoretically if I could tell my CPU to stfu and stay quiet, it would run less and stay at the base clock speeds and maybe only go to 4.8ghz instead of 5. I'm thinking I might only be able to turn off Turbo and manually try and find a way to set it and stabilize it.
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June 22, 2014 6:42:30 PM

What power supply are you using?
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June 22, 2014 6:48:14 PM

I was thinking about this question earlier too but my PSU should be fine, it's a EVGA 1300G2 1300W PSU. I tried to get something prepared enough to support SLI 780Ti's.
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June 22, 2014 7:31:18 PM

internalmemory said:
I was thinking about this question earlier too but my PSU should be fine, it's a EVGA 1300G2 1300W PSU. I tried to get something prepared enough to support SLI 780Ti's.


1300Watt? for 2 780 ti's? Seems like a massacre to me. a 650 Watt can handle duo 780 ti's. lol

On a serious note. Can you tell us the voltages of that PSU?
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June 22, 2014 7:48:43 PM

http://www.evga.com/Products/Product.aspx?pn=120-G2-130...

According to AI Suite II:

Vcore: 1.224v
+3.3V: 3.288v
+5V: 4.992v
+12V: 12.046v
+VDDA: 2.520v
CPU/NB: 1.177v
DRAM: 1.508v
HT: 1.224v
NB: 1.124v
SB: 1.105v

Temps:
CPU 33.0C
MB 27.0C

This is with not much going, I had Watch Dogs running smoothly awhile ago but the CPU went up to around 51 degrees Celsius. No crashes though, I was able to configure in the BIOS this time after dicking with it for around 40 minutes - I have no overclock running at all, I have all power saver options on, I have Turbo Boost disabled, I have AI Boost turned off (or whatever that first overclocking option is that's right above Turbo Boost in the BIOS. I had problems with the RAM, getting Q-Error 50, so I messed with the RAM by setting it to Auto and 1866Mhz (it's 1866Mhz RAM).

Right now generally my CPU isn't overclocking at all much, it's staying in the 4.7Ghz range of around 4715Mhz, and 4760Mhz, but not going into 4.8Ghz and it's being pretty stable. Before I wasn't even able to go on ubisoft.com and load the Java where the menu's slide at the top medium without the PC crashing.
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Best solution

a c 482 à CPUs
a c 119 À AMD
June 23, 2014 3:46:29 AM

Honestly I think your vcore is a little low. I'd take it up a notch, but not past 1.4. You could set it manually and force the voltage to stay regular in BIOS if you'd like, too.

http://www.overclock.net/t/1348623/amd-bulldozer-and-pi...
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June 23, 2014 11:45:56 AM

JOOK-D said:
Honestly I think your vcore is a little low. I'd take it up a notch, but not past 1.4. You could set it manually and force the voltage to stay regular in BIOS if you'd like, too.

http://www.overclock.net/t/1348623/amd-bulldozer-and-pi...


Hmm thank you, I can look into Vcore voltages, I've been monitoring it alittle this afternoon. So far from what I gathered it likes to be anywhere between 1.224 to 1.488 and very occasionally reaching 1.5v. But the number it's on for vcore voltage over any other number is 1.488v.
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a c 482 à CPUs
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June 23, 2014 2:00:23 PM

internalmemory said:
JOOK-D said:
Honestly I think your vcore is a little low. I'd take it up a notch, but not past 1.4. You could set it manually and force the voltage to stay regular in BIOS if you'd like, too.

http://www.overclock.net/t/1348623/amd-bulldozer-and-pi...


Hmm thank you, I can look into Vcore voltages, I've been monitoring it alittle this afternoon. So far from what I gathered it likes to be anywhere between 1.224 to 1.488 and very occasionally reaching 1.5v. But the number it's on for vcore voltage over any other number is 1.488v.


Ok, not much you can do there then. Odd.
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July 7, 2014 6:29:30 PM

I have contacted AMD about the CPU and I've came to the conclusion that it's just junk, either the unit is junk - or the AMD 9590 units are junk and you literally have to lock them down from spiking in voltage and mhz or else they'll freeze up.
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a c 817 à CPUs
a c 563 À AMD
July 7, 2014 6:32:53 PM

They are thermal garbage. They are OCed 8320s out of the factory that can hardly be considered stable.
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July 7, 2014 6:51:23 PM

You couldn't of have said it any better.. I wanted the 9xxx versions so I didn't have to OC them myself since I'm just fresh to the PC building world - and I didn't want to risk OC'd something myself just to destroy it or destroy the entire build or ultimately wipe the warranty off everything... So I decided pre-OC'd..... but little did I know that the factory OC was as stable as a toothpick on a fighter jet.
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a c 817 à CPUs
a c 563 À AMD
July 7, 2014 6:55:05 PM

Dont give it that much credit, that toothpick could lodge itself somewhere.
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July 7, 2014 7:06:28 PM

Lol, well I'm meaning that they are as stable as a toothpick gently laying on a jet, hoping that when the jet takes off or in mid-air that the toothpick won't fall off the jet.
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July 16, 2014 8:18:13 PM

Some of these answers crack me up. "I wouldn't feel comfortable doing that at all" so you suggest he flash his bios but shy away from a meager 300mhz overclock?

Or this gem "your vcore seems a little low, increase it but don't go past 1.4" which painfully got the best answer lol. Hate to inform both of you but the VID on that chip is almost 1.5 lol. Mine is 1.476 at stock to be exact.

Anyways, I'm going to venture to guess the current bios may hAve an issue with this chip. I can't get 5.0 stable at all (even hyper PI locks it up) and I've tried up to 1.6v (and I've been overclocking almost 20 years).

On a more positive note, I was able to squeeze 96 more MHz out of my core - 196 more out of my uncore - and 43 more out of my memory on my haswell rig. Go team! Super disappointed in my 9590 rig though :( .
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a c 482 à CPUs
a c 119 À AMD
July 21, 2014 4:28:55 AM

klepp0906 said:
Some of these answers crack me up. "I wouldn't feel comfortable doing that at all" so you suggest he flash his bios but shy away from a meager 300mhz overclock?


Considering that chip is essentially just an overclocked 8320 then no, I absolutely wouldn't feel comfortable doing an extra 300MHz.

klepp0906 said:

Or this gem "your vcore seems a little low, increase it but don't go past 1.4" which painfully got the best answer lol. Hate to inform both of you but the VID on that chip is almost 1.5 lol. Mine is 1.476 at stock to be exact.


I didn't select the best answer. Generally I wouldn't go past 1.4 on that chip - this is my personal opinion. I honestly do not care what yours is at. This is just a higher binned 8320, I wouldn't push the voltage past 1.4.

klepp0906 said:

Anyways, I'm going to venture to guess the current bios may hAve an issue with this chip. I can't get 5.0 stable at all (even hyper PI locks it up) and I've tried up to 1.6v (and I've been overclocking almost 20 years).


Brilliant.

klepp0906 said:

On a more positive note, I was able to squeeze 96 more MHz out of my core - 196 more out of my uncore - and 43 more out of my memory on my haswell rig. Go team! Super disappointed in my 9590 rig though :( .


So it was absolutely unnecessary for you to necro this thread simply to make snide comments about me and tell your little story, which is frankly late and useless. Thanks a bunch, here's your necro return.
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July 21, 2014 4:32:51 AM

JOOK-D said:
klepp0906 said:
Some of these answers crack me up. "I wouldn't feel comfortable doing that at all" so you suggest he flash his bios but shy away from a meager 300mhz overclock?


Considering that chip is essentially just an overclocked 8320 then no, I absolutely wouldn't feel comfortable doing an extra 300MHz.

klepp0906 said:

Or this gem "your vcore seems a little low, increase it but don't go past 1.4" which painfully got the best answer lol. Hate to inform both of you but the VID on that chip is almost 1.5 lol. Mine is 1.476 at stock to be exact.


I didn't select the best answer. Generally I wouldn't go past 1.4 on that chip - this is my personal opinion. I honestly do not care what yours is at. This is just a higher binned 8320, I wouldn't push the voltage past 1.4.

klepp0906 said:

Anyways, I'm going to venture to guess the current bios may hAve an issue with this chip. I can't get 5.0 stable at all (even hyper PI locks it up) and I've tried up to 1.6v (and I've been overclocking almost 20 years).


Brilliant.

klepp0906 said:

On a more positive note, I was able to squeeze 96 more MHz out of my core - 196 more out of my uncore - and 43 more out of my memory on my haswell rig. Go team! Super disappointed in my 9590 rig though :( .


So it was absolutely unnecessary for you to necro this thread simply to make snide comments about me and tell your little story, which is frankly late and useless. Thanks a bunch, here's your necro return.


What's necro? That a web sheep thing iirc right? Kids taking on female traits more and more with each successive generation. Trying to stir up drama.

Relevant answer to a relevant question. I don't care if it was posted a millenia ago. Just to enlighten you cause that's what kind of guy I am...

It's a catchphrase made up for lemminmgs to bandwagon along with in hopes of making forums seem more active than they would be otherwise. (Course anyone with a brain would realize that's not the case) but life's all about perception right?

Anyways, back to my regularly scheduled program.
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a c 482 à CPUs
a c 119 À AMD
July 21, 2014 8:34:11 AM

klepp0906 said:
JOOK-D said:
klepp0906 said:
Some of these answers crack me up. "I wouldn't feel comfortable doing that at all" so you suggest he flash his bios but shy away from a meager 300mhz overclock?


Considering that chip is essentially just an overclocked 8320 then no, I absolutely wouldn't feel comfortable doing an extra 300MHz.

klepp0906 said:

Or this gem "your vcore seems a little low, increase it but don't go past 1.4" which painfully got the best answer lol. Hate to inform both of you but the VID on that chip is almost 1.5 lol. Mine is 1.476 at stock to be exact.


I didn't select the best answer. Generally I wouldn't go past 1.4 on that chip - this is my personal opinion. I honestly do not care what yours is at. This is just a higher binned 8320, I wouldn't push the voltage past 1.4.

klepp0906 said:

Anyways, I'm going to venture to guess the current bios may hAve an issue with this chip. I can't get 5.0 stable at all (even hyper PI locks it up) and I've tried up to 1.6v (and I've been overclocking almost 20 years).


Brilliant.

klepp0906 said:

On a more positive note, I was able to squeeze 96 more MHz out of my core - 196 more out of my uncore - and 43 more out of my memory on my haswell rig. Go team! Super disappointed in my 9590 rig though :( .


So it was absolutely unnecessary for you to necro this thread simply to make snide comments about me and tell your little story, which is frankly late and useless. Thanks a bunch, here's your necro return.


What's necro? That a web sheep thing iirc right? Kids taking on female traits more and more with each successive generation. Trying to stir up drama.

Relevant answer to a relevant question. I don't care if it was posted a millenia ago. Just to enlighten you cause that's what kind of guy I am...

It's a catchphrase made up for lemminmgs to bandwagon along with in hopes of making forums seem more active than they would be otherwise. (Course anyone with a brain would realize that's not the case) but life's all about perception right?

Anyways, back to my regularly scheduled program.


Not a clue where it originated, you can guess and hypothesise as much as you like. It's generally when you hop into a forum and post an answer to a thread that is old, generally OP's leave just a few days after making the thread.

It was somewhat relevant, but didn't really provide anything additionally factual. Seemed more like a self-centred rant for your own amusement more than anything else. But if you believe it to be beneficial then so be it. In any case the thread was marked as solved and any further responses aren't really necessary.
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October 7, 2014 6:09:59 PM

I've been having this same problem for a few weeks now. I'm hoping it is just the heat wave out here in San Diego and since I don't have AC there isn't much else I can do to cool the CPU>

I did everything I could think of to keep this system cool and running but when I fired up the Lockheed-Martin Prepa3d V2.4 Flight Sim I'd get a few minutes into the flight and the system would hang up.

Temperatures were in the 40-58C range from CPU-Z and that should not have been a problem.

So, I tried disabling core 7&8 and have been flying without a problem.

Temps have been in the 30C range and everything is running OK.

Disabling two cores is a drastic and last resort way of doing things but it works on my system...

Asus Crosshair V Formula-Z motherboard (2101 BIOS)
AMD FX-9590 CPU
16G DDR3-2400 RAM (running at 2133)
ATI/AMD Radeon R9 290x
Samsung SSD (1-250G, 3-500G, 1-1T)
Intel SSD ( 1-180G)
1200W Power Supply
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October 15, 2014 3:33:58 PM

Honest opinion from a newbie overclocker: I've been running an 8320 for a few years with zero issues, noticed the price drop on the 9590 recently so decided to get it and a Corsair H110. With a crosshair motherboard's VRM's I thought I was good to go, but..

This processor locks up completely within an hour running anything multicore. I'm seeing interrupt handling errors on the third and fourth proc every time dealing with trivial software interrupts. AMD's technology is simply dated; no change in motherboard chipset for a long term processor socket in 5 years is unacceptable.

The only real solution is to undo AMD's over clocking to stock 8320 values and fiddle with it from there. I've been able to push 4.8 ghz at 5.1 turbo to OS with mine but stability is nonexistent.

TL;DR underclock to 8320 stock
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October 20, 2014 9:18:29 PM

ILBRelic. Nothing wrong with AMD's technology. YOU don't know how to configure YOUR build and give up and resort to blaming the chip...tsk...tsk.

OCs that are NOT stable are irrelevant.
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December 12, 2014 1:04:42 AM

ON TOPIC: I have a solution, and experience in this matter.

Most of these answers are really rediculous! I understand some of these guys truly wanna help, however they are grasping at straws. But most of them just spew garbage, unrelated, want to earn a badge!

I have actual experience with this. My system is the same, it has also been freezing for the last 2 weeks. Since the day I bought it. The game will start up, freeze 5 minutes later. Even in windows, apps will lock up then freeze your pc.

The solution was very simple. Someone in this thread had it head on, well done "JOOK-D". Disable the C1 C6 states in the CPU settings in the BIOS, it stops freezing! You can play like a king as you deserve it, after all the suffering.

My system:
Amd Vishera Socket, 5Ghz 8xCore AM3+ FX-9590, Black Edition CPU
GIGABYTE NVidia GeForce, GTX 970, 4096MB, GDDR5, Graphics Card
Asus M5A99FX Pro 2.0, Motherboard
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December 12, 2014 1:14:21 AM

I have my 8320 manually set to 3.8Ghz at 1.312v, but when my cpu is under load it tends to reach 1.344v and jumps around a little bit (even at stock clock speeds 3.5Ghz). Is this normal?
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December 26, 2014 12:18:22 PM

Wondering what CPU Klepp was clocking back in 1994. Would have to have been a 386 or 486...

Also wondering if anyone with the 9590 stability issues has tried bumping their FSB and Memory controller voltages. This tends to greatly improve stability OCing FX processors, sometimes even mitigating the need for more vcore.

Really good guide here:

http://www.overclock.net/t/1140459/bulldozer-overclocki...

Yes, it still applies to Piledriver/Vishera.
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February 12, 2015 10:15:06 AM

internalmemory said:
So I've had the 9590 in my computer for a few weeks now, and now that I have some actual games on my computer, it can't play any of them except for EVE Online.



My setup is:

Asus Crosshair V Formula-Z motherboard
AMD FX-9590 CPU
NZXT X60 Kraken CPU water cooler (general temps are 35-44 from idle to high load)
NZXT Phantom 820 Ultra (high air flow)
EVGA GTX 780 Ti GPU
G.SKill 16GB 1866 RAM (was previously using 4GB 1333Mhz ram but had the same problem)

Essentially I can load up games most of the time but only after a few moments, my entire computer just locks up and you can't use Ctrl Alt Delete, or anything other than standing up and manually resetting the entire computer. I have done MSI Afterburner and tested my GPU and that is working properly, I've tested my CPU and after around 3 minutes the entire computer locked up. I have used memtest 86+ and tested my memory and found no errors. I've used Prime95 and ran it for 14 hours on my CPU when I got it and it had no problems (that I can think of) but then 90% of the time when I test my CPU on high load it locks everything up.

The only possible thing I can think of is that the FX CPU wasn't designed for Turbo Boost, since the constant voltage and frequency transitions are what is frying it. Is there a way to just turn it off in the BIOS to make it stabilized or perhaps OC it to 5GHZ without turbo boost so it stays consistently at that speed? I'm not huge on overclocking but right now this CPU to me is a little tiny brick that can be chucked out the window.


[This topic is directly copy and pasted from AMD support and game forum, but also putting it on here since I don't trust the 'forever' timeframe on their forums like I do on here]


I had the same problem. I did search on few forums and my resolve was to "downclock" the CPU to 4 GHz by turning down the CPU Core multiplier to 20x instead of 23.5x. Now it work perfectly, the temp is cooler and i don't see any change in performance.

My VCore is 1.5V, i've never changed it. everything works perfectly.

I did it with the AMD OverDrive software http://www.amd.com/en-us/markets/game/downloads/overdri...
It's pretty simple. Just go into the Clock/Voltage page and set the CPU core 0 multiplier to 20 X and all the others will follow.

Tell me if it worked for you.
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February 12, 2015 7:18:49 PM

Well what I did was I turned off TurboClock on my motherboard, it basically prevents the CPU from automatically overclocking. Asus's "Auto Clock" feature allows the CPU to overclock to anything suitable with the temperature, for example it is suppose to over clock more the cooler the CPU is, so I have seen my CPU clock up to 5.2Ghz before using the Kraken60. But turning that off leaves it at a 4.72Ghz, locked in at that speed (base speed), and it has been stable ever since.

Although AMD markets the CPU as 5Ghz capable, but using one of the top 3 best All-In-One CPU water coolers - it was never stable. It'd be okay up until I tried to load some Java or play a game for a few moments.
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February 15, 2015 12:30:14 AM

jeffleroux said:
ON TOPIC: I have a solution, and experience in this matter.

Most of these answers are really rediculous! I understand some of these guys truly wanna help, however they are grasping at straws. But most of them just spew garbage, unrelated, want to earn a badge!

I have actual experience with this. My system is the same, it has also been freezing for the last 2 weeks. Since the day I bought it. The game will start up, freeze 5 minutes later. Even in windows, apps will lock up then freeze your pc.

The solution was very simple. Someone in this thread had it head on, well done "JOOK-D". Disable the C1 C6 states in the CPU settings in the BIOS, it stops freezing! You can play like a king as you deserve it, after all the suffering.

My system:
Amd Vishera Socket, 5Ghz 8xCore AM3+ FX-9590, Black Edition CPU
GIGABYTE NVidia GeForce, GTX 970, 4096MB, GDDR5, Graphics Card
Asus M5A99FX Pro 2.0, Motherboard


I've recently purchased the FX 9590, my pc ran fine for about 3 days then started locking up sometimes within minutes of boot other times several hours later. Not OC'ed; doesn't seem to be heat related at all have yet to see the temps surpass 23c. I have been thinking possibly it was related to the new video card, but nothing seems to help. Switched power supplies; and back on the old video card and still these irritating freezes.

So I'm hoping your suggestion will work, so I should just go into BIOS and disabled C1 and C6? And hopefully that should fix it?
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a c 91 à CPUs
a b À AMD
February 15, 2015 6:09:36 AM

SonyaAnn said:
jeffleroux said:
ON TOPIC: I have a solution, and experience in this matter.

Most of these answers are really rediculous! I understand some of these guys truly wanna help, however they are grasping at straws. But most of them just spew garbage, unrelated, want to earn a badge!

I have actual experience with this. My system is the same, it has also been freezing for the last 2 weeks. Since the day I bought it. The game will start up, freeze 5 minutes later. Even in windows, apps will lock up then freeze your pc.

The solution was very simple. Someone in this thread had it head on, well done "JOOK-D". Disable the C1 C6 states in the CPU settings in the BIOS, it stops freezing! You can play like a king as you deserve it, after all the suffering.

My system:
Amd Vishera Socket, 5Ghz 8xCore AM3+ FX-9590, Black Edition CPU
GIGABYTE NVidia GeForce, GTX 970, 4096MB, GDDR5, Graphics Card
Asus M5A99FX Pro 2.0, Motherboard


I've recently purchased the FX 9590, my pc ran fine for about 3 days then started locking up sometimes within minutes of boot other times several hours later. Not OC'ed; doesn't seem to be heat related at all have yet to see the temps surpass 23c. I have been thinking possibly it was related to the new video card, but nothing seems to help. Switched power supplies; and back on the old video card and still these irritating freezes.

So I'm hoping your suggestion will work, so I should just go into BIOS and disabled C1 and C6? And hopefully that should fix it?


Disabling C1 and C6 will hurt not help. They are power saving features. They will have no effect on system stability. Your best be is to just use "Optimized Defaults" in the BIOS. Core temp never passed 23 C? Use some common sense. That is about 50 degrees Fahrenheit. Unless you live in an ice box that isn't a true reading.
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a c 91 à CPUs
a b À AMD
February 15, 2015 6:14:14 AM

internalmemory said:
Well what I did was I turned off TurboClock on my motherboard, it basically prevents the CPU from automatically overclocking. Asus's "Auto Clock" feature allows the CPU to overclock to anything suitable with the temperature, for example it is suppose to over clock more the cooler the CPU is, so I have seen my CPU clock up to 5.2Ghz before using the Kraken60. But turning that off leaves it at a 4.72Ghz, locked in at that speed (base speed), and it has been stable ever since.

Although AMD markets the CPU as 5Ghz capable, but using one of the top 3 best All-In-One CPU water coolers - it was never stable. It'd be okay up until I tried to load some Java or play a game for a few moments.


Many people own 9590's and never encounter any of the problems you list. So don't make sweeping generalities. There is a ton more to than using a " top 3 AIO closed loop cooler".
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March 15, 2015 6:58:23 PM

USAdystopia said:
ILBRelic. Nothing wrong with AMD's technology. YOU don't know how to configure YOUR build and give up and resort to blaming the chip...tsk...tsk.

OCs that are NOT stable are irrelevant.



You were right, I fiddled around with a few things and have managed to stabilize the system to a reasonable degree, although I feel my point remains valid. The stock turbo isn't stable on my 9590, that's a return situation for 99% of customers but I'm happy running it at 4.7.
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Anonymous
March 22, 2015 3:36:46 AM

I bought it two days ago and have same problem.
I have to under-clock till I get new board but it is stable now still runs very hot even with water cooling but the chip is hot even factory settings.
I get no system hang or blue screen. Happy for the moment:bounce: 
Running stable at 4.5Ghz till new board
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April 30, 2015 9:41:50 PM

jeffleroux said:
ON TOPIC: I have a solution, and experience in this matter.

Most of these answers are really rediculous! I understand some of these guys truly wanna help, however they are grasping at straws. But most of them just spew garbage, unrelated, want to earn a badge!

I have actual experience with this. My system is the same, it has also been freezing for the last 2 weeks. Since the day I bought it. The game will start up, freeze 5 minutes later. Even in windows, apps will lock up then freeze your pc.

The solution was very simple. Someone in this thread had it head on, well done "JOOK-D". Disable the C1 C6 states in the CPU settings in the BIOS, it stops freezing! You can play like a king as you deserve it, after all the suffering.

My system:
Amd Vishera Socket, 5Ghz 8xCore AM3+ FX-9590, Black Edition CPU
GIGABYTE NVidia GeForce, GTX 970, 4096MB, GDDR5, Graphics Card
Asus M5A99FX Pro 2.0, Motherboard


Oh my gosh, I just want to take this time to say thank you so much for this... This was my first PC build and about half a month after I assembled it it started freezing (like above stated) and then disabling the C1E and the C6 Core States in the BIOS fixed the problem instantly ALMOST ONE YEAR LATER! I had nearly given up on the FX 9590 and then you came along, THANK YOU, THANK YOUUUUU!!!
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May 4, 2015 1:37:48 PM

JuliusPringle said:
internalmemory said:
So I've had the 9590 in my computer for a few weeks now, and now that I have some actual games on my computer, it can't play any of them except for EVE Online.



My setup is:

Asus Crosshair V Formula-Z motherboard
AMD FX-9590 CPU
NZXT X60 Kraken CPU water cooler (general temps are 35-44 from idle to high load)
NZXT Phantom 820 Ultra (high air flow)
EVGA GTX 780 Ti GPU
G.SKill 16GB 1866 RAM (was previously using 4GB 1333Mhz ram but had the same problem)

Essentially I can load up games most of the time but only after a few moments, my entire computer just locks up and you can't use Ctrl Alt Delete, or anything other than standing up and manually resetting the entire computer. I have done MSI Afterburner and tested my GPU and that is working properly, I've tested my CPU and after around 3 minutes the entire computer locked up. I have used memtest 86+ and tested my memory and found no errors. I've used Prime95 and ran it for 14 hours on my CPU when I got it and it had no problems (that I can think of) but then 90% of the time when I test my CPU on high load it locks everything up.

The only possible thing I can think of is that the FX CPU wasn't designed for Turbo Boost, since the constant voltage and frequency transitions are what is frying it. Is there a way to just turn it off in the BIOS to make it stabilized or perhaps OC it to 5GHZ without turbo boost so it stays consistently at that speed? I'm not huge on overclocking but right now this CPU to me is a little tiny brick that can be chucked out the window.


[This topic is directly copy and pasted from AMD support and game forum, but also putting it on here since I don't trust the 'forever' timeframe on their forums like I do on here]


I had the same problem. I did search on few forums and my resolve was to "downclock" the CPU to 4 GHz by turning down the CPU Core multiplier to 20x instead of 23.5x. Now it work perfectly, the temp is cooler and i don't see any change in performance.

My VCore is 1.5V, i've never changed it. everything works perfectly.

I did it with the AMD OverDrive software http://www.amd.com/en-us/markets/game/downloads/overdri...
It's pretty simple. Just go into the Clock/Voltage page and set the CPU core 0 multiplier to 20 X and all the others will follow.

Tell me if it worked for you.


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May 4, 2015 1:41:59 PM

Thank you JuliusPringle! I have been working on this problem for three weeks. I almost went out and bought a new processor today, but decided to do one last search. I am so thankful that I came across your post. I reduced the multiplier to 20x and was able to successfully run a BurnInTest. Yeah! After rebooting I didn't realize that the settings didn't stick, even thought I clicked apply. The settings will have to be saved or set as default to stay after a reboot. This time I reduced to 22x and the BurnInTest ran successfully again.

THANKS AGAIN!!!
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May 10, 2015 2:43:32 PM

Hi all!

Same problem here. Random freezes while using my new Sabertooth FX990 r2.0 w/amd fx9590.

PSU is ok. Memory is ok. video card ok. All software is up to date. Temps are ok.

Changing state of C1e and c6 in BIOS, did help a lot. I finally was able to play for 3 hours non stop. But eventually it did freeze. I now turned off in BIOS this "auto-boost" thing and change the Ram clock from auto to actually match my ram clock. It seems to go better now (four hours gaming).

If it fails again, i'm trying one of the other suggestions I learn in this thread. Using amd software to underclock the processor to 4 ghz.

In any case, i opened a ticket with ASUS to see if they also can help me. i'll post their answer here.

Thank you so much guys. I was really disappointed by this and probably changing to Intel for good. Maybe this keeps me on the amd side of the force :) 
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May 10, 2015 5:09:44 PM

pup_seba said:
Hi all!

Same problem here. Random freezes while using my new Sabertooth FX990 r2.0 w/amd fx9590.

PSU is ok. Memory is ok. video card ok. All software is up to date. Temps are ok.

Changing state of C1e and c6 in BIOS, did help a lot. I finally was able to play for 3 hours non stop. But eventually it did freeze. I now turned off in BIOS this "auto-boost" thing and change the Ram clock from auto to actually match my ram clock. It seems to go better now (four hours gaming).

If it fails again, i'm trying one of the other suggestions I learn in this thread. Using amd software to underclock the processor to 4 ghz.

In any case, i opened a ticket with ASUS to see if they also can help me. i'll post their answer here.

Thank you so much guys. I was really disappointed by this and probably changing to Intel for good. Maybe this keeps me on the amd side of the force :) 


Changing the C1E and C6 values helped me as well; at first I thought it was completely solved. Then as you stated after about 3-4 hours of play it would freeze. Do you by chance have any temperature reading software that you can run in the background while playing so if and when it does freeze you can tell me the temperature during the freeze? I logged mine and it was hitting exactly 90 degrees Celsius at the time of the freeze which is generally the preset shut off value for the 9590 by AMD. So I think, with mine at least, this was a problem with overheating; clocking the processor down solved this issue for me but it still ran hotter than hell, and I ultimately ended up installing my FX 8350 which runs about 20 degrees Celsius cooler under max load.
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May 11, 2015 12:57:08 AM

Hi Dashton!

I'll try to log temps again but FYI, in my case processor (or socket...i'm not sure which one does the ASUS AI shows) is never higher than 50C under heavy load. It is being refrigereted by a pretty decent water loop.

It just seems that this "beast" (9590) is kind of difficult to stabilize. I'll try to post whatever answer ASUS gives me as most of the solutions in this thread, end up tweaking some BIOS function.

I'll try to post a complete solution to this so maybe others who have no other processor to use can use their 9590!!! But I will not be able to proper test it until next weekend.
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May 17, 2015 4:02:13 PM

ok i have the freezing problem but not anymore i did several things but 2 things surely helped stop the freezing 1 is the video card when i overclocked it slightly it would freez or crush my games and the system i went back to default no more problems for 6 months now i have hd 7950.Another thing i did is i disable windows defender , now i dont even freez on chrome like i been before,also i upgrade it to liquide cooling ,ok so i did 3 things.
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May 21, 2015 12:39:47 AM

I've spent two months trying to fix the same problem with my FX-9590. I have an Asus M5A99FX which defaults to turbo in the bios for the cpu. Just turn this off and the freezing will stop. This cpu is OC to the max. I have to admit that AMD support was not good. Once they realized that I had a custom build system they dropped me like I was hot, no pun intended.
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May 27, 2015 10:51:55 PM

davidmester said:
I've spent two months trying to fix the same problem with my FX-9590. I have an Asus M5A99FX which defaults to turbo in the bios for the cpu. Just turn this off and the freezing will stop. This cpu is OC to the max. I have to admit that AMD support was not good. Once they realized that I had a custom build system they dropped me like I was hot, no pun intended.


Same Here, I have Asus M5A99FX and using 9590 processor. Cooling is normal. I tried disabling C1 and C6 or whatever someone was saying above, but still didn't work. Im going to try to disable Turbo to see if that will fix the Freezing. Thanks David.

UUhhh.. Actually just got another Freeze :(  I dont know what to do.
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May 28, 2015 5:29:19 PM

I have the 9590 and an ASRock 990Fx extreme 9 motherboard with a custom cooling loop, I reached stability by using asrock extreme tuning utility by setting cpu frequency to 210 MHz and cpu voltage to 1.4500 V. I haven't crashed once and the cpu speed sits at a comfy 4.950 mhz and temps idle at 25-30C and load never goes over 50c
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June 8, 2015 1:23:33 PM

Have you guys tried enabling cool n quiet in bios? Works well for me on my sabertooth r2.0 with 9590 CPU and included liquid cooler in box.
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June 20, 2015 12:34:33 PM

Okay was gonna eat nuts nearly. I go so mad about it. Purchased fx 9590 today. after digging into forums about 8 hours solved it. Everybody has different problems with it. Just have to notice this to here.

I use fx 9590 with GIGABYTE GA-990FXA-UD5 (rev 3.0). I am so regretting that I didn't invest into i7 4790k and another motherboard.
Firstly, this motherboard comes with "Fb" bios. Sees the cpu at max 4 ghz. For getting 4.7 ghz you need to update bios to "Fch" version. And at windows startup it completely freezes due the lacking voltage. You have to go to bios after updating to Fch version by using a usb flash disk. And set the cpu voltage under voltage tab; "Auto" to "Normal". This solved my problem. No more freezes at startup. Also disabled cool and quiet function.
But have to say 46C degrees at idle <.< This cpu is looking like complete JUNK. Have to test it with witcher 3 now. btw I do not have liquid cooling system. Using cooler master's modified cpu fan only. Guessing I will be needing liquid cooling system now... Sh.t.

edit1: okay this is complete sh.t. freezes at cs:go after 2 minutes. Going to try give this junk cpu back to manufacturer. And push up for an i7 4790k.
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July 2, 2015 4:59:22 AM

I work for a custom PC builder in RMA, almost every 9590 ends in RMA with lock ups, the CPU is an utter piece of shit,! - Want an easy life? Spend the extra on a Intel based system and stay away from the 9590.
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July 17, 2015 7:51:05 AM

I had really a hard time to find out what caused those annoying instant freezes. I had them not as quite as random as it was described here; my pc froze only on graphical demanding games, so that I suspected a heating problem or a graphic card issue. Thanks to this page I know now, that it was the cpu (fx-9590).

I tried most of the solutions i found in forums but either it was uneffective or it caused a signifficant drop in performance (like reducing the multiplier from 23.5 to 20). However what seemed to have the most effect (no instant freezes since one week) was to just turn off the Turbo mode via BIOS.

Advanced Mode -> 'AI Tweaker AMD Turbo Core' changed from 'auto' to 'disabled'

I also set 'AI Overclock Tuner' from 'auto' to 'manual' so that I could turn on the 'CPU spread spectrum' but I don't know if that affected it much.

I still get errors in the stability test of AMD Overdrive, but at least it doesn't freeze during it (and hasn't in general since those changes).

my specs beside the cpu:
case: Corsair 600T
power supply: Corsair CX 750 M
cpu-coolant: coolermaster Seidon 120V (water)
mb: ASUS M5A99X evo R2.0
RAM: 2x Kingston 8GB DDR3, 1600Mhz
Win7 64Bit
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July 24, 2015 2:56:42 PM

If you are liquid cooling your AMD 9590, there is a good chance your power regulators are running hot as there may not be enough air flow over them, put a fan on them , did wonders for my Core clock speed dropping.
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August 10, 2015 2:47:39 PM

I've had an AsRock Fatal1ty 990FX Professional motherboard for quite a while and I've been running it with the latest BIOS and an AMD FX-8320 with no problems at all.

A few days ago I bought an FX-9590 and installed it, along with a new Cooler Master Seidon CPU Liquid Water Cooling System.

The FX-9590 is on my mobo's CPU compatibility list and I am using the same 32 GB of Patriot VIPER PC3 1866 MHz (4x8GB) RAM that worked flawlessly with the FX-8320.

After the upgrade, my system was freezing up completely within half an hour of booting up.

Initially I assumed this was a heat issue but my hardware monitoring software and the mobo hardware monitor (in BIOS) shows that the CPU has not exceeded 45 C.

In repeated testing, the system seems to freeze randomly, sometimes at 43 C and sometimes at 32 C (that's just 89 F!).

I am running Windows 10 Pro so my other thought was that this was a software issue so I downgraded back to Windows 8.1 and the system still freezes.

Next I did a totally clean install of Windows 10 Pro and it still freezes.

Finally, I found this thread and saw JOOK-D's answer from a year ago. Out of desperation, as he suggested, I turned off Cool-N-Quiet, C1 and C6 modes and now my system is completely STABLE!!!

It's only been a couple of days but it's been running non stop for that whole time.

I'm posting this reply mainly to verify that this simple solution seems to have worked (I'm actually the second person on this thread to verify this solution).

I do have a question though. Does the necessity of this fix mean the CPU is defective or is it just a compatibility issue? Should I have the CPU replaced?

I'd appreciate any suggestions. And a big thanks to JOOK-D!!!


A.
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September 2, 2015 9:39:30 AM

Newb question - if I only shut off one or two of the CnQ, C1E or C6, could I do any harm to my system? I'd like to see if I can find a "middle ground" between stability and lower idle temps, but if need be I'll live with all three disabled. Thanks.
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September 3, 2015 6:52:03 PM

I have the same issue. This CPU is garbage. Tried disabling CnQ, C1E, C6, and auto overclock. All failed. Only solution is to underclock while I wait for the answer for my RMA request. For anyone else who's mad, all AMD CPU's come with a three year warranty. http://support.amd.com/en-us/warranty This thing has caused me six months worth of headaches. I deserve a Fury X Nvidia Titan for dealing with this garbage.
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