Asus DirectCU II AMD R9 270x Black screen. HELP

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arceus478

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Jun 22, 2014
7
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4,510
i ordered a Asus DirectCU II r9 270x GPU from newegg for this pc build i just finished.
The GPU came in last tuesday and i put it in the mobo (ASRock 970 extreme3 R2.0) and it worked fine, i updated the drivers and played a few of my graphically intensive steam games and monitored the temps for cpu and gpu, neither got above 120 degrees F. Today is Saturday and my gpu and entire system had been working fine until today i started a game and unplgged my headphones and my computer bluescreened (coincedence? hopefully) anyways after i booted it back up it would load windows to my desktop and then the screen would turn black and stay that way. so i reset the computer and booted into safe mode + networking and uninstalled old drivers and installed new ones... to no avail. i've tried everything possible but nothing is working. Could this just be a faulty gfx card or is there something else wrong?

System:
CPU: AMD 8350, 8-core 4Ghz
GPU: Asus DirectCU II AMD R9 270x
Mobo: ASRock 970 extreme3 r2.0
RAM: PNY 4GB (1x4GB) DDR3-1333
Storage: Samsung Evo series 120GB SSD and a Toshiba Laptop 300GB HDD
Monitor: Vizio 27" LCD TV @1080p via HDMI
Case is a Corsair Vengeance C70 Military green.
I dont have any optical drives and i use a netgear wg111v3 wireless USB card
 
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arceus478

Reputable
Jun 22, 2014
7
0
4,510
a little more information: before this issue, i had disabled using my TV as an audio device from the volume control mixer and made my headphones the default playback device. Shortly after, i started up Tropico 4 Steam Special Edition and the music was loud so i alt+tabbed out and unplugged my headphones. the volume control manager stopped responding the screen flickered and a popup showed up that said something about the graphics card had failed but it recovered or something and then the computer blue screened. after starting it back up, it booted into a black screen.
 
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A

arceus478

Reputable
Jun 22, 2014
7
0
4,510
i haven't let my GPU get over 120 degrees F, It's Normal temp was about 90 degrees F. The cpu usually stays around 80-100 degrees F. so i doubt that would be the problem. I just don't understand how it could play games like Murdered Soul Suspect and Thief perfectly at Ultra/1080p, but fail trying to play tropico 4. I also have been underclocking my gpu and cpu as i dont need to run them @ full power constantly. my GPU runs at about 1100-1150 Mhz and the CPU is underclocked to 2.4-3.4 Ghz
 
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