Browsers continuously will not load browsers even with an active internet connection

jpsimon

Reputable
Jun 23, 2014
2
0
4,510
I have been working with a PC that constantly has the issue where it will not load browsers even though there is an active internet connection. I'm always able to fix this by running the command: "netsh int ip reset c:\resetlog.txt" and then rebooting the PC, but I cannot figure out why this keeps occurring. Running windows 8.1. I'm sorry I currently don't have all specs of the PC, it's not mine, but I do help this user out a lot and if more specs are required for this particular issue I can get those.
 

athlonman00

Honorable
Jan 20, 2014
76
0
10,660
If the command you're running fixes the issue but only temporarily, it's not related to internet browsers themselves. That command is resetting the IP stack of the network interface card, and has nothing to do with the browser. Try uninstalling and reinstalling the network adapter drivers. Also, that command should usually have a companion command of netsh winsock reset catalog. Try running those two commands together and restarting the computer if the driver reinstall doesn't fix it