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External hard drive light is on but does not appear in my computer

Tags:
  • Light
  • Computers
  • Storage
  • External Hard Drive
Last response: in Storage
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June 24, 2014 7:48:31 AM

Hi there, I currently bought a new external hard drive- WD My Passport Ultra. I plugged in the drive to my port and it appears to running as it has light turned on and also some vibration which sounds like something is running inside. But then I couldn't find the disk anywhere in my computer. I also try to plug in into another computer, and it works. How do I solve this problem where I cannot use it in my primary computer?

More about : external hard drive light computer

a b G Storage
June 24, 2014 2:30:35 PM

Go to disk management in windows, you should be able to see the drive. If it does not have a drive letter assigned to it, you will need to manually assign one. Just right click on the area of the drive in the chart looking thing. Then choose "assign drive letter". Give it whatever letter you want other than C. It should now appear for you and be accessible.
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