Help me find the compatible disc for reformatting my computer please

Greengables · Jun 24, 2014

I want to reformat my computer but it did not come with a installation disc and it requires one to reformat. I contacted gateway and they said I am not under warranty and it would cost $99 for them to send the disc. I know there are some that are lower cost but I don't know which one to buy. I will provide my computer information below:

Gateway desktop model SX2370
Windows 7 Home Premium OA
SNID: 21601819496

I'm not sure what other information is needed but please let me know.
Thank you!

spdragoo · Jun 24, 2014

There are 2 ways OEM computers are sold:

1) They have a recovery disk, which is specific to the particular model of PC.

2) The hard drive has a recovery partition installed, which takes the place of a recovery disk.

3) A favorite option for HP is to do neither #1 or #2, but instead have a "Create Recovery Disk" app installed by default on the PC. Usually the vendor will offer to create the disks for you... for a fee. Or you can use the app, but they strongly recommend you do it within the first few days of buying the PC.

If your PC was sold under option #1, then you probably have the disk somewhere...it just may not say "Windows" on it. If you don't, then you can look on Amazon or eBay to see if anyone is selling one. You'll have to make sure it's for the identical model for your PC (i.e. if your PC is model "DX4837" & they're advertising a disk for model "DX4839", don't expect it to work with your PC).

If your PC was sold under option #2, then you should still have it...unless you somehow managed to delete the recovery portion. That is not, BTW, something easily done by clicking on the wrong icon. You have to delve into disk management deliberately in order to get rid of that stuff. If this is the case...your best bet is to buy some disk cloning software (preferably one that will let you clone the data to "dissimilar" hardware).

If your PC was sold using option #3... so sorry that you didn't take the time to follow the instructions for creating the recovery disks in the first place. However, you can probably still use disk cloning software (as for option #2).

Greengables · Jun 24, 2014

spdragoo :

There are 2 ways OEM computers are sold:

1) They have a recovery disk, which is specific to the particular model of PC.

2) The hard drive has a recovery partition installed, which takes the place of a recovery disk.

3) A favorite option for HP is to do neither #1 or #2, but instead have a "Create Recovery Disk" app installed by default on the PC. Usually the vendor will offer to create the disks for you... for a fee. Or you can use the app, but they strongly recommend you do it within the first few days of buying the PC.

If your PC was sold under option #1, then you probably have the disk somewhere...it just may not say "Windows" on it. If you don't, then you can look on Amazon or eBay to see if anyone is selling one. You'll have to make sure it's for the identical model for your PC (i.e. if your PC is model "DX4837" & they're advertising a disk for model "DX4839", don't expect it to work with your PC).

If your PC was sold under option #2, then you should still have it...unless you somehow managed to delete the recovery portion. That is not, BTW, something easily done by clicking on the wrong icon. You have to delve into disk management deliberately in order to get rid of that stuff. If this is the case...your best bet is to buy some disk cloning software (preferably one that will let you clone the data to "dissimilar" hardware).

If your PC was sold using option #3... so sorry that you didn't take the time to follow the instructions for creating the recovery disks in the first place. However, you can probably still use disk cloning software (as for option #2).

Thank you for your reply and information.

I'm not sure if it came with the disc, but even if it did, I do not have a copy. I'm not having any luck finding a compatible disc, so I looked on the gateway site and found this:
http://us-store.gateway.com/product.aspx?prodid=102

Would this be a solution?

Thanks!

orlbuckeye · Jul 17, 2014

Acer has software that they which will allow you to make sys restore disk or do a system restore (as long as the restore partitian still exists). Acer owns Gateway so I imagine they have the software installed on your machine. So I would look under the Gateway aps that came with the PC.

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Help me find the compatible disc for reformatting my computer please

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