my mouse will not work,,it works on my husbands laptop but not mine, My pad works.

mamart

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Jun 24, 2014
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4,510
I cannot get my new mouse or any mouse to work on my laptop. It works fine on his.My pad wo rks.but not my HP wireless mouse x4000. HELP!
 

Tcinator

Reputable
Jun 25, 2014
288
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4,860
2 things to try for me. plug in a usb keyboard, from a desktop if you have one and see if that works. the other would to be to boot into safe mode. the easiest way to do this is by running msconfig, and selecting diagnostic startup. See if your usb mouse works in there. when done, open msconfig and select normal boot mode.