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DNS Server Not Responding

Last response: in Windows 7
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June 24, 2014 7:21:35 PM

Hello!

I have been unable to connect to the internet intermittently after getting a new router. However, at the same time my laptop shows that I am connected. So I ran Windows Network Diagnostics and it found that, "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding." Any help would be greatly appreciated!

In my quest to solve this issue, I have:
- Pinged google successfully (sent & received 4 packets).
- Tried ipconfig /release & ipconfig /renew
- Tried ipconfig/ flushdns & ipconfig/ registerdns
- Turned off my antivirus programs to see if they were blocking my access
- Checked and found that none of my network adapters have any ! ? or X

My settings are:
- Obtain an IP address automatically & obtain DNS server address automatically

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Cee-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-86-34-28-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-CE-43-83
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::D 1f0:3f1c:ceda:eae9%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : June-24-14 8:59:56 AM
Lease Expires . . . . . . . . . . : July-01-14 7:57:36 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 318775099
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-51-FC-4B-00-1E-68-87-70-72

DNS Servers . . . . . . . . . . . : 64.71.255.204
64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1E-68-87-70-72
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C555D8D6-8D47-4057-8A4F-80638FFD0853}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{71EE6ED0-89AE-4A77-A842-A78668DD0344}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:4cd:3767:3f57:fff4(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::4cd:3767:3f57:fff4%17(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Thank you for taking the time to help me!

More about : dns server responding

Best solution

a b $ Windows 7
June 24, 2014 8:12:14 PM

Your laptop shows connected because its connected to the router.

The DNS server takes the name you type in (like www,tomshardware.com) and converts it into an ip address. I would contact your ISP to see if they have an alternate DNS you can use or use one of the public ones. I have had good luck configuring some of my customers with simular issues to googles if you want to try those.
https://developers.google.com/speed/public-dns/docs/usi...
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June 25, 2014 6:08:26 AM

The DNS servers are listed as 64.71.255.204 and 64.71.255.198, have you tried pinging them? I tried myself and can't reach them. If it's trying to resolve name on a DNS server that won't allow it, or isn't in existence, it'll never work.
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a b $ Windows 7
June 25, 2014 8:20:08 PM

often you have to be part of their network to use them which could explain their non-responsiveness to you.
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June 26, 2014 11:30:18 AM

Thank you popatim! I've changed my DNS servers to Google's DNS and so far it's been working like a charm! The intermittent connectivity issues were a big headache, so thank you again!
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!