DNS Server Not Responding

CeeNeedsANewPC

Reputable
Jun 24, 2014
4
0
4,510
Hello!

I have been unable to connect to the internet intermittently after getting a new router. However, at the same time my laptop shows that I am connected. So I ran Windows Network Diagnostics and it found that, "Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding." Any help would be greatly appreciated!

In my quest to solve this issue, I have:
- Pinged google successfully (sent & received 4 packets).
- Tried ipconfig /release & ipconfig /renew
- Tried ipconfig/ flushdns & ipconfig/ registerdns
- Turned off my antivirus programs to see if they were blocking my access
- Checked and found that none of my network adapters have any ! ? or X

My settings are:
- Obtain an IP address automatically & obtain DNS server address automatically

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Cee-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-86-34-28-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-CE-43-83
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d1f0:3f1c:ceda:eae9%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : June-24-14 8:59:56 AM
Lease Expires . . . . . . . . . . : July-01-14 7:57:36 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 318775099
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-51-FC-4B-00-1E-68-87-70-72

DNS Servers . . . . . . . . . . . : 64.71.255.204
64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-1E-68-87-70-72
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C555D8D6-8D47-4057-8A4F-80638FFD0853}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{71EE6ED0-89AE-4A77-A842-A78668DD0344}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:4cd:3767:3f57:fff4(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::4cd:3767:3f57:fff4%17(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Thank you for taking the time to help me!
 
Solution
Your laptop shows connected because its connected to the router.

The DNS server takes the name you type in (like www,tomshardware.com) and converts it into an ip address. I would contact your ISP to see if they have an alternate DNS you can use or use one of the public ones. I have had good luck configuring some of my customers with simular issues to googles if you want to try those.
https://developers.google.com/speed/public-dns/docs/using

popatim

Titan
Moderator
Your laptop shows connected because its connected to the router.

The DNS server takes the name you type in (like www,tomshardware.com) and converts it into an ip address. I would contact your ISP to see if they have an alternate DNS you can use or use one of the public ones. I have had good luck configuring some of my customers with simular issues to googles if you want to try those.
https://developers.google.com/speed/public-dns/docs/using
 
Solution

athlonman00

Honorable
Jan 20, 2014
76
0
10,660
The DNS servers are listed as 64.71.255.204 and 64.71.255.198, have you tried pinging them? I tried myself and can't reach them. If it's trying to resolve name on a DNS server that won't allow it, or isn't in existence, it'll never work.
 

CeeNeedsANewPC

Reputable
Jun 24, 2014
4
0
4,510
Thank you popatim! I've changed my DNS servers to Google's DNS and so far it's been working like a charm! The intermittent connectivity issues were a big headache, so thank you again!
 

imtiaj

Reputable
May 1, 2015
5
0
4,510
You can just change your DNS server address to Google DNS or Open DNS. They are the most reliable in the industry. For security reason, Open DNS is more preferable than Google DNS. You can also power cycle your router and laptop. If you don't know how to do these things then check out this guide - http://www.pcappspot.com/dns-server-not-responding-fixed/