Windows 8 Freezes On Wakeup / Reboot

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robert8119

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Jun 25, 2014
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I am at my wits end. I have a Lenovo Ideapad Y500. Two days ago, I installed nVidia's latest drivers through the GeForce Experience program. Shortly thereafter, my problem started. If the laptop sleeps, it will not wake. Also, if I do a reboot, it hangs and wants to load a disk recovery program. After dealing with it for two days, including a 6+ hour reinstall! the issues are still happening. I disconnected the battery and the Ultra Bay video card for the reinstall. The only thing hooked to the machine was the power cord. I called Lenovo, but my warranty expired a few weeks ago! I though I had things back to normal because it was running through all of the Win upgrades until it got to the 99% mark and gave me a "Failure configuring Windows" error. I ran a SCNDSK, thinking my HDD was bad, but it came up clean. Please, anyone out there have any ideas?

SPECS
Ideapad Y500
i7
8 GB Ram
650m Video Card (Dual, but NOT currently connected)
 
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jnewegger23

jnewegger23

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Aug 13, 2013
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How about you just reinstall the last working driver you had. If you cannot remember perhaps a simple system restore will suffice. Go to your computer properties and select system protection. Select system restore and use the last one with the driver PRIOR to your installation of the driver causing issues. You will have no way of knowing this other than by recalling the date you installed the problem driver and restoring to a date just before that point in time. Good luck!
Remember, a system restore will return your system to the state it was as of that date in time.
 
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robert8119

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Jun 25, 2014
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I did a complete reformat / installation today. No matter what driver(s) caused the issue, they were wiped out. And, the issue is still there AFTER the factory reinstall. Could it be a HDD issue even if CHKDSK shows no errors?
 
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robert8119

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Jun 25, 2014
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Okay, I followed all of the steps and it checked out fine. As soon as I rebooted everything, it got stuck in a "Preparing Automatic Update" loop. I don't have the disks, as the key was programmed on the BIOS. I ordered a new copy of Windows and a new hard drive. Will that work?
 
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jnewegger23

jnewegger23

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Aug 13, 2013
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Not sure. Theoretically it should but since everything checked out fine there may be another problem we have not diagnosed properly. Typically the manufacterer' provides ways to restore your system but you don't have the disks etc. Hopefully a simple reinstall with the new os and drive will work.
 
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