Windows 7 extreme lag

lukastwz

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Jun 26, 2014
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Hi guys I'm writing this message on phone because i can't us my pc...
When i start a pc at the begining like 5 secs it works fine with no lags, but after 5 secs my pc starts extremely laging, I turned off all my starting at the begining programs (skype and etc.) and nothing helped me, i tried to install norton anti virus software and i scaned my pc and there was no viruses. Please help me solve this problem i would be very happy to have my normal working pc back
other info's:
8gb ram
Processor: Intel(R) Core(TM) i5-3570k CPU @ 3.40GHz 3.80 GHz
System type: 64-bit

Thanks for reading please help me, i just can't work on it :(
 
Solution
I do not have that capability on my work computer. (I am at work) but running that tool should do all you need. possibly starting it in safe mode with networking. There are other more "power user" ways to check this out, but im trying to stay simple for the fourms sake. but if you right click on the dgen.exe you can hop to the file location, just delete the file if you can. Not sure how well that will work but its worth a try.

Tcinator

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Jun 25, 2014
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open task manager, is your cpu usage choking at high %'s? If so, go to processes and click show processes from all users. this should show if there is one outstanding process causing your issue. If there is, report it back here. If not, we will go further into troubleshooting.
 

lukastwz

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Jun 26, 2014
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At the bottom it says: Processes: 102 CPU Usage: 100% Physical Memory: 50%
And Where do I look that there is outstanding process? There is just lot of random names and infos like User Name CPU Memory(Private Working Set) Description
 

Tcinator

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Jun 25, 2014
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that's the page you want to be on. click on the word "CPU". it will filter the names by cpu utilization. Be sure to click the "show processes from all users" at the bottom before you click on CPU. This will show you the Image Name of the highest to lowest processes by CPU utilization. what are the at the top of that list?
 

sirmot

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Jun 26, 2014
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It might be a hard drive failure causing your slow pc. If there are no more options then first try reinstalling win7, and then if that doesn't work the next step is to try a new HDD and start fresh from there. If you have an external HDD, test out installing win7 on that drive.
 

lukastwz

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Jun 26, 2014
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dgen.exe - about 97 CPU
and then others going 00, 01, 02 like that
 

Tcinator

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Jun 25, 2014
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He has 100% CPU utilization. HDD is the last thing to be considered. It sounds as though a post login application or service is on drugs and causing this issue. When we find out what the name of this thing is, we can delve further.
 

Tcinator

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Jun 25, 2014
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Right click it and end process. see if it comes back. run this http://gslink.us/tdsskiller its a rootkit finder and what antivirus are you currently using? What this is from what I read is a bit coin miner. so you are infected. by someone running bitcoin mining on your machine most likely. run that tdsskiller and your antivirus.
 

lukastwz

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Jun 26, 2014
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antivirus - norton
TDSSKiller ran scans but nothing is detected Norton too
1 new Image poped out - System Idli Process - 75 CPU
and rundll32.exe*32 - 25 CPU
 

Tcinator

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Jun 25, 2014
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Cool do a boot scan with Norton. it should find it and kill it with fire. sys idl is nothing to worry about. and rundll32 isn't either. its all windows stuff. that boot scan should do the trick.
 

lukastwz

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Jun 26, 2014
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umm... where I can find boot scan i see here only quick scan, quick system scan, Custom Scan, Custon task
 

Tcinator

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Jun 25, 2014
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NPE is supposed to restart the machine to do the scan. allow it to do what it wants to. after it restarts, if it finds stuff, it will want to restart again to remove it. at what part is your issue arising?
 

Tcinator

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Jun 25, 2014
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4,860
I do not have that capability on my work computer. (I am at work) but running that tool should do all you need. possibly starting it in safe mode with networking. There are other more "power user" ways to check this out, but im trying to stay simple for the fourms sake. but if you right click on the dgen.exe you can hop to the file location, just delete the file if you can. Not sure how well that will work but its worth a try.
 
Solution