my Windows 8 screen is turning green when i watch videos on youtube, netflix, or any apps

araini · Jun 26, 2014

I don't know how to fix this problem and it is getting worse as the days go on. I can't fix it on youtube either due to there not being a hardware button i know of. it didn't start until I got a Netflix app, but now I don't know how to fix it and I can only watch videos when my computer will let me, which is about 5% of the time. someone help!!!!!! I don't know how to fix it!!!

TechyInAZ · Jun 26, 2014

What are your pc specs? And also get the latest graphics driver.

araini · Jun 26, 2014

TechyInAZ :

I know it sounds stupid, but I have no idea. and ok i'll see if that works. if you have any...cheaper...options then im all ears too

BlackPseudicide · Jun 26, 2014

There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?

TechyInAZ · Jun 26, 2014

Try using a VGA cable if your laptop and tv support it.

araini · Jun 26, 2014

BlackPseudicide :

im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

BlackPseudicide · Jun 26, 2014

araini :

Do you use Internet explorer?

araini · Jun 26, 2014

BlackPseudicide :

araini :

Do you use Internet explorer?

yea that's what I use I think.

TechyInAZ · Jun 26, 2014

Try doing a repair in PC Settings.

BlackPseudicide · Jun 26, 2014

araini :

Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.

BlackPseudicide · Jun 26, 2014

araini :

Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.

araini · Jun 26, 2014

BlackPseudicide :

araini :

Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.

I think it worked!! thanks!!

BlackPseudicide · Jun 26, 2014

araini :

BlackPseudicide :

araini :

Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.

I think it worked!! thanks!!

No problem.

Chelle114 · Nov 22, 2014

Omg, after living with this issue for months and months, you finally solved my problem! Thank you, thank you, thank you!!! I can now watch videos again! I tried Googling the issue before, but never could find the fix until now. I would get so frustrated when I saw the green screen and just like the other person, it was very seldom I could watch a video. Thank you again!!!!

BlackPseudicide :

araini :

No problem.

only1patty · Jan 16, 2015

Thank you BlackPseudicide,

This worked for me

Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.

I appreciate the help

SeanL1973 · Feb 2, 2015

BlackPseudicide :

araini :

Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.

thanks solved for me as well

anush4221 · Feb 7, 2015

BlackPseudicide :

araini :

Try this guide:
a. Open Internet Explorer.
b. Click the Tools button or press Alt key + X, and then click Internet Options.
c. Click the Advanced tab, and then browse to the Accelerated graphics section.
d. Click to select the Use software rendering instead of GPU rendering check box.
e. Click Apply, and then click OK.
f. Close all open Internet Explorer window and then test the issue.

It does not work on Mozilla Firefox. Do you have any idea how it can be solved? (It's windows 8 again)

BlackPseudicide · Feb 7, 2015

You have installed latest drivers, disabled hardware acceleration, and selected software rendering?

DJO38261 · Feb 12, 2015

BlackPseudicide :

araini :

BlackPseudicide :

I think it worked!! thanks!!

No problem.

AnnaLee56 · Feb 20, 2015

araini :

AnnaLee56 · Feb 20, 2015

I have found that each time my video screen turns green (and WHO knows why it does that)...click start, all programs, accessories (click that) system restore. A box comes up...read instructions - I usually pick THE most current date then click through. . .it takes a little while for it to run through but for some reason (and thank goodness) this has worked for me each time. I hope it works for you.

Christian Camilo · Feb 28, 2015

thanks a lot!!!!!
but i have one more issue that seems related to this error: in Windows 8.1 the Windows media player streams with the same problem the vídeos!!!! the logic to correct this error cold be the same?????

BlackPseudicide · Feb 28, 2015

Christian Camilo :

In windows media player it is most likely a driver problem, so make sure your drivers are up to date. If the problem persists after updating drivers you can go to Screen Resolution in Control Panel, Click Advanced Settings, click the Troubleshoot tab, and then click Change settings. If your driver allows you to change graphics settings there, a slider will can be manually adjusted to disable hardware acceleration.

If that isn't working for you either, there's another workaround that may or may not work with Windows 8.1:
In Windows Media Player, click Properties on the File menu.
Click the Advanced tab.
Click Video Renderer, and then click Properties.
Click the DirectDraw tab, and then click the YUV Flipping check box to clear it.
Click OK, click OK, and then click Close.
Quit, and then restart Windows Media Player. Test to determine if the issue is resolved by playing a video file. If the issue is not resolved, continue to step 7.
In Windows Media Player, click Properties on the File menu.
Click the Advanced tab.
Click Video Renderer, and then click Properties.
Click the DirectDraw tab, and then click each check box that is selected to clear it.
Click OK, click OK, and then click Close.
Quit, and then restart Windows Media Player.

Good Luck, -B

maggiemom0 · May 3, 2015

TechyInAZ :

curleyr · May 15, 2015

BlackPseudicide :

araini :

BlackPseudicide :

I think it worked!! thanks!!

No problem.

my Windows 8 screen is turning green when i watch videos on youtube, netflix, or any apps

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