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my Windows 8 screen is turning green when i watch videos on youtube, netflix, or any apps

I don't know how to fix this problem and it is getting worse as the days go on. I can't fix it on youtube either due to there not being a hardware button i know of. it didn't start until I got a Netflix app, but now I don't know how to fix it and I can only watch videos when my computer will let me, which is about 5% of the time. someone help!!!!!! I don't know how to fix it!!!
32 answers Last reply Best Answer
More about windows screen turning green watch videos youtube netflix apps
  1. What are your pc specs? And also get the latest graphics driver.
  2. TechyInAZ said:
    What are your pc specs? And also get the latest graphics driver.


    I know it sounds stupid, but I have no idea. and ok i'll see if that works. if you have any...cheaper...options then im all ears too :)
  3. There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?
  4. Try using a VGA cable if your laptop and tv support it.
  5. BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either
  6. araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?
  7. BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.
  8. Try doing a repair in PC Settings.
  9. araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.
  10. Best answer
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.
  11. BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    I think it worked!! thanks!! :)
  12. araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    I think it worked!! thanks!! :)

    No problem. :D
  13. Omg, after living with this issue for months and months, you finally solved my problem! Thank you, thank you, thank you!!! I can now watch videos again! I tried Googling the issue before, but never could find the fix until now. I would get so frustrated when I saw the green screen and just like the other person, it was very seldom I could watch a video. Thank you again!!!!

    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    I think it worked!! thanks!! :)

    No problem. :D
  14. Thank you BlackPseudicide,

    This worked for me

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.

    I appreciate the help :-)
  15. BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    thanks solved for me as well
  16. BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.



    It does not work on Mozilla Firefox. Do you have any idea how it can be solved? (It's windows 8 again)
  17. You have installed latest drivers, disabled hardware acceleration, and selected software rendering?
  18. BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    I think it worked!! thanks!! :)

    No problem. :D
  19. araini said:
    I don't know how to fix this problem and it is getting worse as the days go on. I can't fix it on youtube either due to there not being a hardware button i know of. it didn't start until I got a Netflix app, but now I don't know how to fix it and I can only watch videos when my computer will let me, which is about 5% of the time. someone help!!!!!! I don't know how to fix it!!!
  20. I have found that each time my video screen turns green (and WHO knows why it does that)...click start, all programs, accessories (click that) system restore. A box comes up...read instructions - I usually pick THE most current date then click through. . .it takes a little while for it to run through but for some reason (and thank goodness) this has worked for me each time. I hope it works for you. ;)
  21. thanks a lot!!!!!
    but i have one more issue that seems related to this error: in Windows 8.1 the Windows media player streams with the same problem the vídeos!!!! the logic to correct this error cold be the same?????
  22. Christian Camilo said:
    thanks a lot!!!!!
    but i have one more issue that seems related to this error: in Windows 8.1 the Windows media player streams with the same problem the vídeos!!!! the logic to correct this error cold be the same?????

    In windows media player it is most likely a driver problem, so make sure your drivers are up to date. If the problem persists after updating drivers you can go to Screen Resolution in Control Panel, Click Advanced Settings, click the Troubleshoot tab, and then click Change settings. If your driver allows you to change graphics settings there, a slider will can be manually adjusted to disable hardware acceleration.


    If that isn't working for you either, there's another workaround that may or may not work with Windows 8.1:
    In Windows Media Player, click Properties on the File menu.
    Click the Advanced tab.
    Click Video Renderer, and then click Properties.
    Click the DirectDraw tab, and then click the YUV Flipping check box to clear it.
    Click OK, click OK, and then click Close.
    Quit, and then restart Windows Media Player. Test to determine if the issue is resolved by playing a video file. If the issue is not resolved, continue to step 7.
    In Windows Media Player, click Properties on the File menu.
    Click the Advanced tab.
    Click Video Renderer, and then click Properties.
    Click the DirectDraw tab, and then click each check box that is selected to clear it.
    Click OK, click OK, and then click Close.
    Quit, and then restart Windows Media Player.


    Good Luck, -B
  23. TechyInAZ said:
    What are your pc specs? And also get the latest graphics driver.
  24. BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    I think it worked!! thanks!! :)

    No problem. :D
  25. I have found that to be only a temporary fix. I can watch a few videos and then the green screen issue happens again. Any other suggestions?
  26. DJO38261 said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    I think it worked!! thanks!! :)

    No problem. :D




    Works for me too yay : )
  27. BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    I did a restart and it worked, thanks very much.
  28. araini said:
    TechyInAZ said:
    What are your pc specs? And also get the latest graphics driver.


    I know it sounds stupid, but I have no idea. and ok i'll see if that works. if you have any...cheaper...options then im all ears too :)
  29. I basically have the same issue, however before my screen started being green, few weeks ago till now, every time I watched videos on especially facebook , there would be weird black negative (effect) pixels and now there is a total green screen with sound. It's really frustrating and I'm personally using Google Chrome so the Internet Explorer solution can't really work for me.
    Sorry about the poor english
  30. BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    araini said:
    BlackPseudicide said:
    There are a few possibilities: hardware acceleration is most likely, but an out of date windows 8 can cause this as well. What browser are you having problems with?


    im just having problems with everything that uses internet for videos. explorer, google, bing, none of it will work and no apps either

    Do you use Internet explorer?

    yea that's what I use I think.

    Try this guide:
    a. Open Internet Explorer.
    b. Click the Tools button or press Alt key + X, and then click Internet Options.
    c. Click the Advanced tab, and then browse to the Accelerated graphics section.
    d. Click to select the Use software rendering instead of GPU rendering check box.
    e. Click Apply, and then click OK.
    f. Close all open Internet Explorer window and then test the issue.


    ive tried to do what you said about internet explorer but when I go into the tools button it wont let me click on internet options... don't know what to do now
  31. araini said:
    TechyInAZ said:
    What are your pc specs? And also get the latest graphics driver.


    I know it sounds stupid, but I have no idea. and ok i'll see if that works. if you have any...cheaper...options then im all ears too :)
  32. araini said:
    I don't know how to fix this problem and it is getting worse as the days go on. I can't fix it on youtube either due to there not being a hardware button i know of. it didn't start until I got a Netflix app, but now I don't know how to fix it and I can only watch videos when my computer will let me, which is about 5% of the time. someone help!!!!!! I don't know how to fix it!!!
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