Blue screen when playing games

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Aileron31527

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Jun 21, 2011
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Hey guys.

I've had my laptop for over a month or so now. It is a ASUS GT70-0ND-444US.

I have recently got a problem with my gaming laptop. I am playing games like Hearthstone and Dark Souls 2 when suddenly and randomly I get blue screen errors.

This has only recently started happening.

Please let me know what kind of information I need to give to further assist in this issue.

Thank you in advance for your time.
 
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Aileron31527

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Jun 21, 2011
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I get this error using Bluescreen View

==================================================
Dump File : 062614-25568-01.dmp
Crash Time : 6/26/2014 4:39:17 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0a4f6010
Parameter 2 : fffff880`0fe0ad1c
Parameter 3 : ffffffff`c000009a
Parameter 4 : 00000000`00000004
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d140
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062614-25568-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 490,504
Dump File Time : 6/26/2014 4:41:49 PM
==================================================


I've tried reinstalling my NVIDIA drivers and it didn't seem to help.
 
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StickyJamGamer

StickyJamGamer

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Dec 29, 2013
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This is the problem of your Video Card Driver. Uninstall all your Video Card Drivers and then go to official Asus site to download the latest and optimized drivers for your GPU. Remember: Make sure to get it from Asus official website. Since every company do some optimizations for their Laptop Drivers. Tell me what you get. :love:
 
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Aileron31527

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Jun 21, 2011
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So I did what you said and I still get a blue screen. The same error occurs.
 
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RCguitarist

RCguitarist

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Apr 2, 2013
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Did you reinstall direct x 11.2 yet? Did that help?
 
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Aileron31527

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Jun 21, 2011
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I did and still no luck.
 
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