my dual channel is single channel

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pimpanther

pimpanther

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May 14, 2014
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hi i have 8GB of kingston ddr3 black edition 1600mhz ram and my cpuz is saying its single channel when i know its dual.whats wrong? its in slot 1 and 2 [2 4gb sticks]
 
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kingstonhq
Hello, I'm Jewel with Kingston Technical Support and would like to offer our assistance. On most desktop motherboards the matched or paired slots will be the same color and every other slot, like 1/3 and 2/4. This is not true for 100% of configurations and it is best to check your motherboard manual for the recommended memory configurations. For further assistance, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

Thank you for selecting Kingston as your upgrade partner.
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kingstonhq

kingstonhq

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Mar 11, 2013
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Hello, I'm Jewel with Kingston Technical Support and would like to offer our assistance. On most desktop motherboards the matched or paired slots will be the same color and every other slot, like 1/3 and 2/4. This is not true for 100% of configurations and it is best to check your motherboard manual for the recommended memory configurations. For further assistance, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you.

Thank you for selecting Kingston as your upgrade partner.
 
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