Repeated Blue Screen

Paradimensional · Jun 27, 2014

When I leave my computer on by itself it will repeatedly get a blue screen and restart. This has never happened while I am actually using the computer, only when it's sitting there on. Here is one of the dump files. I have tons of them, I can upload them all but they probably all say the same thing. Any help is appreciated.

https://www.dropbox.com/s/o0vjxlwth1xwlk3/062714-25069-01.dmp

Andrew Buck · Jun 27, 2014

Paradimensional :

What does the bluescreen? I am not at my Windows PC right now and won't be for another 18 days, but I could help you if I knew what it said and if I knew your specs.

Paradimensional · Jun 27, 2014

I will try to write it down next time I see it. The problem is it has never happened while I'm actually using my computer. I built my PC about 2 years ago and the specs are the following:

Intel i7-2600K @ 3.4GHz
16GB Corsair Vengeance RAM
ASUS Sabertooth Z77
XFX HD7850 2GB/ASUS HD7850 2GB crossfired
Corsair HX750 PSU

johnbl · Jun 27, 2014

bugcheck from the graphics driver
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Apr 17 19:13:16 2014

I think it is related to power issues with the graphics card. It is not a normal windows bugcheck but looks like it was called from the graphics system

bugcheck A0000001
with arg1=5

as far as windows is concerned a unknown bugcheck with a unknown description.

lots of third party drivers on this system, so it could be something that is interfering with the graphics driver also. (over 50 of them)

note: you have SUPERAntiSpyware from 2011 installed,
F:\Program Files (32 bit)\SUPERAntiSpyware\SASDIFSV64.SYS
you will want to have that uninstalled.

run a free copy of malwarebytes and do a scan.

Paradimensional · Jun 27, 2014

johnbl :

That makes a whole lot of sense. I got a second graphics card (the ASUS) on ebay recently and it takes a smaller power connector than my XFX. Any ideas what I could do to fix that?

Andrew Buck · Jun 27, 2014

johnbl :

Thank you for decoding that. The GPU is unstable. Make sure that it isn't overclocked with a low voltage. I have the same problem when I overclock too high on my GPUs. Don't try to overclock too high, because the 7850 like my 270x's has a locked voltage.

johnbl · Jun 27, 2014

I think i have looked at this and figured it out 3 times before. I think one was just a underpowered power supply, just not enough power to run in 3d graphics but enough to run the 2d graphics (basically, the card slot provides some power but the 3d graphics requires a extra connector from the power supply directly to the graphics card.

most of the time people upgrade the graphics card and don't plug in the 1 or even 2 extra connectors to power the graphics card in 3d mode.

check the connector(s), and check the rating on the power supply. one time a person had the connectors but the actual lead from the power supply did not provide any power (defective)

Paradimensional :

Andrew Buck · Jun 27, 2014

Paradimensional :

johnbl :

That makes a whole lot of sense. I got a second graphics card (the ASUS) on ebay recently and it takes a smaller power connector than my XFX. Any ideas what I could do to fix that?

Is it 6-pin vs 8-pin? Also, you could get a Molex to PCIe adapter.

Paradimensional · Jun 27, 2014

Thanks to everyone that's responded so far, this is a lot of great information. I will uninstall superantispyware right away, and as a side note I have (perhaps foolishly) disregarded antivirus software in recent years because I think I'm a careful internet user and I just assume I won't do anything stupid. I'm sure I'm horribly wrong, but it would be nice to know how wrong I am. Feel free to criticize my computing habits.

I do remember plugging in the auxiliary cord from the power supply, but I will make sure it is seated correctly. IIRC my "new" one I got from ebay has only 4 pins compared to the 6 pins that are on the card that I've had since I built this PC two years ago.

Why would a molex to PCIe adapter help? Just to make sure I know what you mean, Molex has 4 pins right?

Andrew Buck · Jun 27, 2014

Paradimensional :

Yes, it would. I have never heard of a 4-pin PCIe connector... That is very odd. Just get a Molex - PCIe adapter.

Paradimensional · Jun 27, 2014

Andrew Buck :

Paradimensional :

Yes, it would. I have never heard of a 4-pin PCIe connector... That is very odd. Just get a Molex - PCIe adapter.

Ahh, I see. I just googled molex-pcie and I understand. I have plenty of the auxiliary PCIe power plugs that came with my PSU, and one is currently in use on both of my GPUs.

Andrew Buck · Jun 27, 2014

Paradimensional :

Andrew Buck :

Ahh, I see. I just googled molex-pcie and I understand. I have plenty of the auxiliary PCIe power plugs that came with my PSU, and one is currently in use on both of my GPUs.

That is good. Just make sure your GPUs are not overclocked.

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Repeated Blue Screen

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Paradimensional

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