Sign in with
Sign up | Sign in
Your question

Hearthstone set-up crash. At my wits end. Please help.

Tags:
  • Video Games
  • Crash
Last response: in Video Games
Share
June 27, 2014 7:45:47 PM

Ok guys, so everytime i try to set up hearthstone on my pc, its crashes. He is the problem signature: Problem Event Name: APPCRASH
Application Name: Hearthstone-Setup-enUS(3).exe
Application Version: 1.10.2.2254
Application Timestamp: 535ae1e5
Fault Module Name: StackHash_cc31
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 751ce4e4
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: cc31
Additional Information 2: cc312b7b940ea1a339bf2b94002073bc
Additional Information 3: 3c3a
Additional Information 4: 3c3a6aa75f48150e77ed5824fd551dae

I am also unable to install the Battle.net app on my computer. The same thing happens. Any help would be greatly appreciated. I have tried the hearthstone forums, but nothing is coming out of it. Thanks guys.

More about : hearthstone set crash wits end

June 27, 2014 8:28:27 PM

did you create a battle.net account before trying to install any of those games .
m
0
l
June 27, 2014 8:34:39 PM

scout_03 said:
did you create a battle.net account before trying to install any of those games .

Yep, i did.
m
0
l
Related resources
June 27, 2014 8:37:47 PM

log in your account we try to set the load .
m
0
l
June 27, 2014 8:41:12 PM

scout_03 said:
log in your account we try to set the load .

Ok, im logged in on battle.net in my browser.
m
0
l
June 27, 2014 8:42:46 PM

now load the desktop app .
m
0
l
June 27, 2014 8:44:37 PM

scout_03 said:
now load the desktop app .


I try to Install it but it crashes everytime. Im unable to install any of blizzard's launchers.
m
0
l
June 27, 2014 8:47:23 PM

then i would check you could have some update to made on your system since it work for me .
m
0
l
June 27, 2014 8:51:08 PM

scout_03 said:
then i would check you could have some update to made on your system since it work for me .

I have already checked for updates and i have updated my video card drivers. The problem is still there :( 
m
0
l
June 27, 2014 9:40:49 PM

scout_03 said:
it could be for the os or the browser plug in i give you a link use the software to scan your system and it will link you to the one who need to be update http://secunia.com/vulnerability_scanning/personal/ the secunia psi free .


I got the program and updated everything. Still not working :( 
m
0
l
!