I've had this notebook for about a month now, and I only get bsod after exiting a few certain games. The games are: Magic 2014, Gunpoint, Payday 2, and most recently, Total War Rome II. I'm not sure if this makes a difference or not, but I just found it odd how my computer could handle a game like Battlefield 3 on high settings, but not something like Magic. I'm pretty sure that it's one of my drivers causing the problem, but I'm not too computer savvy, and I've had a horrendous time trying to update them, both from Asus' support website and from Intel. Trying to do everything manually, I think I may have also completely screwed up my realtek audio driver, as it won't recognize my headphones anymore. I've downloaded driver update software, but I really don't want to have to pay. If all else fails, I guess I'll have to. The following is some of my system information:
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G750JM
BIOS: G750JM.205
Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 12288MB RAM
Available OS Memory: 12170MB RAM
Page File: 2311MB used, 22147MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
Display Devices
---------------
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_157D1043&REV_06
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.010Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3379 (English)
Driver Version: 10.18.10.3379
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 1/5/2014 23:29:12, 10591744 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4756-11CF-C07E-7735BBC2C7
Card name: NVIDIA GeForce GTX 860M
Manufacturer: NVIDIA
Chip type: GeForce GTX 860M
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Device Key: Enum\PCI\VEN_10DE&DEV_1392&SUBSYS_157D1043&REV_A2
Display Memory: 4020 MB
Dedicated Memory: 1972 MB
Shared Memory: 2048 MB
Current Mode: n/a
Driver Name: nvd3dumx,nvwgf2umx,nvwgf2umx,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3788 (English)
Driver Version: 9.18.13.3788
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 5/19/2014 22:44:03, 17480432 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: n/a
Vendor ID: 0x10DE
Device ID: 0x1392
SubSys ID: 0x157D1043
Revision ID: 0x00A2
This is some of the information I get in BlueScreenView:
062814-36421-01.dmp 28-Jun-14 1:01:33 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 ffffe001`5af59270 ffffd001`37eb4930 ffffe001`5def5010 ntoskrnl.exe ntoskrnl.exe+153fa0 x64 ntoskrnl.exe+153fa0 C:\Windows\Minidump\062814-36421-01.dmp 8 15 9600 1,462,512 28-Jun-14 1:03:26 AM
I'm sorry if this is way too much information or not enough; I just really don't know what else to do.
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G750JM
BIOS: G750JM.205
Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 12288MB RAM
Available OS Memory: 12170MB RAM
Page File: 2311MB used, 22147MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
Display Devices
---------------
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_157D1043&REV_06
Display Memory: 1792 MB
Dedicated Memory: 32 MB
Shared Memory: 1760 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.010Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3379 (English)
Driver Version: 10.18.10.3379
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 1/5/2014 23:29:12, 10591744 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4756-11CF-C07E-7735BBC2C7
Card name: NVIDIA GeForce GTX 860M
Manufacturer: NVIDIA
Chip type: GeForce GTX 860M
DAC type: Integrated RAMDAC
Device Type: Render-Only Device
Device Key: Enum\PCI\VEN_10DE&DEV_1392&SUBSYS_157D1043&REV_A2
Display Memory: 4020 MB
Dedicated Memory: 1972 MB
Shared Memory: 2048 MB
Current Mode: n/a
Driver Name: nvd3dumx,nvwgf2umx,nvwgf2umx,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3788 (English)
Driver Version: 9.18.13.3788
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 5/19/2014 22:44:03, 17480432 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: n/a
Vendor ID: 0x10DE
Device ID: 0x1392
SubSys ID: 0x157D1043
Revision ID: 0x00A2
This is some of the information I get in BlueScreenView:
062814-36421-01.dmp 28-Jun-14 1:01:33 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 ffffe001`5af59270 ffffd001`37eb4930 ffffe001`5def5010 ntoskrnl.exe ntoskrnl.exe+153fa0 x64 ntoskrnl.exe+153fa0 C:\Windows\Minidump\062814-36421-01.dmp 8 15 9600 1,462,512 28-Jun-14 1:03:26 AM
I'm sorry if this is way too much information or not enough; I just really don't know what else to do.