Blue screen of death help

Help me guys i have a Blue screen of death while exiting the dota 2 application.the blue screen is Kernel mode exeption cant handle
specs
i3 3240
4 gb ram
2 gb radeon hd 6450
pls help me
tnx
18 answers Last reply
More about blue screen death
  1. Jovie Biig said:
    Help me guys i have a Blue screen of death while exiting the dota 2 application.the blue screen is Kernel mode exeption cant handle
    specs
    i3 3240
    4 gb ram
    2 gb radeon hd 6450
    pls help me
    tnx


    Not sure why, but these have popped up a lot lately. Try running a virus scan and open CMD and do sfc /scannow.
  2. use this to read what made it http://www.resplendence.com/whocrashed
  3. crash dump file: C:\Windows\Minidump\062914-27565-01.dmp
    This was probably caused by the following module: win32k.sys (win32k+0xBBD01)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF9942BD01, 0xFFFFFFFF9A06BB98, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\win32k.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Multi-User Win32 Driver
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


    On Sun 6/29/2014 5:49:03 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: hal.sys (hal!KfLowerIrql+0x61)
    Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFF9942BD01, 0xFFFFFFFF9A06BB98, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hal.sys .
    Google query: hal.sys KERNEL_MODE_EXCEPTION_NOT_HANDLED


    On Sun 6/29/2014 3:23:15 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\062814-26722-01.dmp
    This was probably caused by the following module: win32k.sys (win32k+0xBBD01)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8217BD01, 0xFFFFFFFF99C4FB98, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\win32k.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Multi-User Win32 Driver
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


    On Thu 6/26/2014 5:01:35 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\062514-31949-01.dmp
    This was probably caused by the following module: cdd.dll (cdd+0xB768)
    Bugcheck code: 0x50 (0xFFFFFFFFFDCA05DC, 0x0, 0xFFFFFFFF98B7B768, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\Windows\system32\cdd.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Canonical Display Driver
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
    this what i got
  4. I used to have errors and after many hours of research I figured out that it could be my RAM. So I did memtest which is something you burn onto a CD and run it through the bios and came up with many memory errors. So in my case it was faulty memory and new RAM fixed it. I don't recommend you do this first because it was a last ditch thing for me but I just wanted to say it so you are informed that it could potentially be faulty RAM.

    The error i was getting was page fault in nonpaged area for the most part.
  5. do diagnosing memory problems on my computer.theres no problem found
  6. It could be heat, check the temperatures of your CPU and GPU with SpeedFan.
  7. my gpu temp is 40 to 60 celcius
  8. Hasn't Dota 2 just received an update via Steam?
  9. Try different sticks of RAM. Also could be a memory leak from the game causing the system to get angry because it has no memory.
  10. this for conical diplay driver error http://support.microsoft.com/kb/2032276/en-us
  11. common error when you use a current up to date video driver on a version of windows 7 that does not have current updates. (or updates blocked because of hacked version of OS)

    can not tell you the cause without actually looking at the memory.dmp
  12. it only happens when im playing dota 2 online. but
    when im offline its not happening
  13. Update your ethernet drivers and DOTA 2. That is a buggy game.
  14. this is the dump file
    070414-25818-01.dmp
    7/4/2014 2:38:59 PM
    KERNEL_MODE_EXCEPTION_NOT_HANDLED
    0x1000008e
    0xc0000005
    0x98bdbd01
    0x99a97b98
    0x00000000
    win32k.sys
    win32k.sys+bbd01
    Multi-User Win32 Driver
    Microsoft® Windows® Operating System
    Microsoft Corporation
    6.1.7600.16385 (win7_rtm.090713-1255)
    32-bit
    win32k.sys+bbd01
    win32k.sys+bd47f
    win32k.sys+6cc47
    win32k.sys+bf520
  15. 070414-22573-01.dmp
    7/4/2014 1:25:00 PM
    PAGE_FAULT_IN_NONPAGED_AREA
    0x10000050
    0xffb885dc
    0x00000000
    0x9884b768
    0x9884b768
    cdd.dll
    cdd.dll+1753
    Canonical Display Driver
    Microsoft® Windows® Operating System
    Microsoft Corporation
    6.1.7600.16385 (win7_rtm.090713-1255)
    32-bit
    cdd.dll+b768
    cdd.dll+1753
    win32k.sys+cd304
    win32k.sys+ce718
  16. i would also do a memtest on the ram module in case .
  17. i do a mem test no problem found
  18. i have some drivers that out dated
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