Blue screen of death help

Jovie Biig · Jun 28, 2014

Help me guys i have a Blue screen of death while exiting the dota 2 application.the blue screen is Kernel mode exeption cant handle
specs
i3 3240
4 gb ram
2 gb radeon hd 6450
pls help me
tnx

Andrew Buck · Jun 28, 2014

Jovie Biig :

Not sure why, but these have popped up a lot lately. Try running a virus scan and open CMD and do sfc /scannow.

scout_03 · Jun 28, 2014

use this to read what made it http://www.resplendence.com/whocrashed

Jovie Biig · Jun 28, 2014

crash dump file: C:\Windows\Minidump\062914-27565-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xBBD01)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF9942BD01, 0xFFFFFFFF9A06BB98, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sun 6/29/2014 5:49:03 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.sys (hal!KfLowerIrql+0x61)
Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0xFFFFFFFF9942BD01, 0xFFFFFFFF9A06BB98, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hal.sys .
Google query: hal.sys KERNEL_MODE_EXCEPTION_NOT_HANDLED

On Sun 6/29/2014 3:23:15 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062814-26722-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xBBD01)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF8217BD01, 0xFFFFFFFF99C4FB98, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Thu 6/26/2014 5:01:35 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062514-31949-01.dmp
This was probably caused by the following module: cdd.dll (cdd+0xB768)
Bugcheck code: 0x50 (0xFFFFFFFFFDCA05DC, 0x0, 0xFFFFFFFF98B7B768, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\cdd.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Canonical Display Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
this what i got

Crazy_Ivan55 · Jun 28, 2014

I used to have errors and after many hours of research I figured out that it could be my RAM. So I did memtest which is something you burn onto a CD and run it through the bios and came up with many memory errors. So in my case it was faulty memory and new RAM fixed it. I don't recommend you do this first because it was a last ditch thing for me but I just wanted to say it so you are informed that it could potentially be faulty RAM.

The error i was getting was page fault in nonpaged area for the most part.

Jovie Biig · Jun 28, 2014

do diagnosing memory problems on my computer.theres no problem found

Crazy_Ivan55 · Jun 28, 2014

It could be heat, check the temperatures of your CPU and GPU with SpeedFan.

Jovie Biig · Jun 29, 2014

my gpu temp is 40 to 60 celcius

ste_wilko · Jun 29, 2014

Hasn't Dota 2 just received an update via Steam?

Andrew Buck · Jun 29, 2014

Try different sticks of RAM. Also could be a memory leak from the game causing the system to get angry because it has no memory.

scout_03 · Jun 29, 2014

this for conical diplay driver error http://support.microsoft.com/kb/2032276/en-us

johnbl · Jun 29, 2014

common error when you use a current up to date video driver on a version of windows 7 that does not have current updates. (or updates blocked because of hacked version of OS)

can not tell you the cause without actually looking at the memory.dmp

Jovie Biig · Jul 3, 2014

it only happens when im playing dota 2 online. but
when im offline its not happening

Andrew Buck · Jul 3, 2014

Update your ethernet drivers and DOTA 2. That is a buggy game.

Jovie Biig · Jul 4, 2014

this is the dump file
070414-25818-01.dmp
7/4/2014 2:38:59 PM
KERNEL_MODE_EXCEPTION_NOT_HANDLED
0x1000008e
0xc0000005
0x98bdbd01
0x99a97b98
0x00000000
win32k.sys
win32k.sys+bbd01
Multi-User Win32 Driver
Microsoft® Windows® Operating System
Microsoft Corporation
6.1.7600.16385 (win7_rtm.090713-1255)
32-bit
win32k.sys+bbd01
win32k.sys+bd47f
win32k.sys+6cc47
win32k.sys+bf520

Jovie Biig · Jul 4, 2014

070414-22573-01.dmp
7/4/2014 1:25:00 PM
PAGE_FAULT_IN_NONPAGED_AREA
0x10000050
0xffb885dc
0x00000000
0x9884b768
0x9884b768
cdd.dll
cdd.dll+1753
Canonical Display Driver
Microsoft® Windows® Operating System
Microsoft Corporation
6.1.7600.16385 (win7_rtm.090713-1255)
32-bit
cdd.dll+b768
cdd.dll+1753
win32k.sys+cd304
win32k.sys+ce718

scout_03 · Jul 4, 2014

i would also do a memtest on the ram module in case .

Jovie Biig · Jul 5, 2014

i do a mem test no problem found

Jovie Biig · Jul 5, 2014

i have some drivers that out dated

Blue screen of death help

Reputable

Honorable

Titan

Reputable

Distinguished

Reputable

Distinguished

Reputable

Distinguished

Honorable

Titan

Polypheme

Reputable

Honorable

Reputable

Reputable

Titan

Reputable

Reputable

Share this page