Windows 8.1 BSOD BAD_POOL_CALLER Please Help

DestroyerOfWorlds

Reputable
Jun 29, 2014
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4,510


These didn't happen just recently, it started a few months back when i first turned it on. So far I haven't a clue to what is causing it.
 
the problem looked like a stack corruption. could be malware but it could also be your mouse driver or your firewall software.

-you have 3 virus scanners installed. I would remove all three, just use microsoft security essentials and then do a malwarebytes scan on demand (once a week)

- remove the nvida streaming software if you don't require it
-remove or update the razer software
http://drivers.razersupport.com/index.php?_m=downloads&_a=view&_m=downloads&_a=view

debugger complained that the mouse driver and some storage driver had a overlapping module mapping.


overall, remove your scanners, update your old razer driver and see if you still get a bugcheck.
 

DestroyerOfWorlds

Reputable
Jun 29, 2014
10
0
4,510


These problems started as soon as I first booted up the computer so it can't be the Razer Software, and i only had one anti-virus installed which was Kaspersky Pure 3.0, and nothing else.


 
looked like you have drivers for
McAfee
fffff800`0ac00000 fffff800`0ac27600 mfeapfk \SystemRoot\system32\drivers\mfeapfk.sys Wed May 30 08:35:57 2012 (4FC63E5D)
fffff800`09e34000 fffff800`09e7b300 mfeavfk \SystemRoot\system32\drivers\mfeavfk.sys Wed May 30 08:36:18 2012 (4FC63E72)
fffff800`09cce000 fffff800`09d48e80 mfefirek \SystemRoot\system32\drivers\mfefirek.sys Wed May 30 08:38:10 2012 (4FC63EE2)
fffff800`074fb000 fffff800`075aff80 mfehidk \SystemRoot\system32\drivers\mfehidk.sys Wed May 30 08:35:13 2012 (4FC63E31)
fffff800`07f2e000 fffff800`07f7dc80 mfewfpk \SystemRoot\system32\drivers\mfewfpk.sys Wed May 30 08:35:28 2012 (4FC63E40)

drivers for malwarebytes:
fffff800`095de000 fffff800`095e8000 mbam \??\C:\WINDOWS\system32\drivers\mbam.sys Wed Oct 30 09:11:45 2013 (52712FC1)
fffff800`08237000 fffff800`08251000 mbamchameleon \??\C:\WINDOWS\system32\drivers\mbamchameleon.sys Thu Apr 24 10:39:38 2014 (53594C5A)
fffff800`0adde000 fffff800`0adff000 MBAMSwissArmy \??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys Thu Mar 20 15:12:35 2014 (532B67D3)


and some kaspersky files
fffff800`083e5000 fffff800`083f4000 klwfp \SystemRoot\system32\DRIVERS\klwfp.sys Wed Feb 27 00:48:31 2013 (512DC85F)
fffff800`08600000 fffff800`0862d000 kneps \SystemRoot\system32\DRIVERS\kneps.sys Tue Mar 05 01:09:23 2013 (5135B643)


it looks like something is messing with the network and causing problems.
and the stack is messed up, corrupted.

the device driver for the razer is loaded at boot time, and I mentioned it because the old ones tend to corrupt memory.

you might want to also remove:
fffff800`0862d000 fffff800`08634000 AsUpIO \SystemRoot\SysWow64\drivers\AsUpIO.sys Mon Aug 02 19:47:59 2010 (4C57835F)
lots of corruption issues with this asus driver (find a update or remove it)
You can run driver verifier on it and force it to crash in the driver if you want to confirm the bug, but you will just have to update or remove it anyway. I am not sure which (if any) caused your actual problem. the corruption happens, then another driver's memory get screwed up and you get a bugcheck in the second driver. You just have to eliminate as many 3rd party drivers as you can or run with debugging flags set and a debugger.

you want to make sure you get all the drivers removed.

you might also want to look at your crypto storage drivers and see if you want them or can update them.
fffff800`073c9000 fffff800`073e3000 CSCrySec \SystemRoot\system32\DRIVERS\CSCrySec.sys Fri Nov 30 05:37:39 2012 (50B8B6A3)
fffff800`0863d000 fffff800`08650000 CSVirtualDiskDrv \SystemRoot\system32\DRIVERS\CSVirtualDiskDrv.sys Fri Nov 30 05:38:38 2012 (50B8B6DE)