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Do I Have High Speed usb 2.0 ports?

Tags:
  • Speed
  • USB
  • Systems
Last response: in Systems
June 29, 2014 7:03:28 PM

I need high speed usb ports I'm sure I have at least one I think on this dell dimension 3000 according to this pic but I have plugged things into these usb ports on the front before and a pop up came up and it said something like "plug into a high speed usb port" so I'm guessing they are not high speed on the front?



More about : high speed usb ports

June 29, 2014 7:22:48 PM

They are all USB 2.0 front and back, but I remembered an issue with XP and usb 2.0 sometimes. SP1 has no usb 2.0 support, SP2 has usb 2.0 support, but SP3 broke usb 2.0 support in some cases. Look half way down this article and theres a way to possibly fix it by uninstalling the drivers, restarting and then letting it reinstall the drivers.
http://www.laptop-junction.com/toast/content/usb-20-hig...
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June 29, 2014 7:30:17 PM

bccorrupt said:
They are all USB 2.0 front and back, but I remembered an issue with XP and usb 2.0 sometimes. SP1 has no usb 2.0 support, SP2 has usb 2.0 support, but SP3 broke usb 2.0 support in some cases. Look half way down this article and theres a way to possibly fix it by uninstalling the drivers, restarting and then letting it reinstall the drivers.
http://www.laptop-junction.com/toast/content/usb-20-hig...



http://i.imgur.com/0byMfND.png

I actually caught the message there it is.
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June 29, 2014 7:34:15 PM

That model has two front panel and four back panel USB 2.0 compliant connectors.

USB High Speed running at Full Speed could be a hardware or software problem.
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June 29, 2014 7:45:33 PM

I got another pic after clicking the pop up before it went away hold on.
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June 29, 2014 7:47:34 PM



so only one port is high speed?
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June 29, 2014 7:48:26 PM

bubbabubba said:
I got another pic after clicking the button before it went away hold on.


Yes, your hardware supports usb 2.0, but the software isn't working. Try the fix I linked for you.
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June 29, 2014 7:54:00 PM

bccorrupt said:
bubbabubba said:
I got another pic after clicking the button before it went away hold on.


Yes, your hardware supports usb 2.0, but the software isn't working. Try the fix I linked for you.


alright I'll try also here is this other pic I clicked the pop up before it went away this time



It says whats shown in bold are the available high speed ports but whats shown in bold says 8 ports.. so what is it.. I don't even have 8 ports only 5 so i should uninstall then restart?

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June 29, 2014 7:55:29 PM

also should I only uninstall the controller ones only?
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June 29, 2014 8:01:44 PM

never mind I read it again and that's what it said so I'll try.
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June 29, 2014 8:02:02 PM

"So open the Computer Management console (My Computer - right click - Manage), select the device manager and start uninstalling all USB host controllers. Pretty simple - they're gone in a few minutes. Restart and Windows XP Pro detects the USB hardware right away."

That would be the 4 you linked in the first pic.
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June 29, 2014 8:14:05 PM

I uninstalled them then restarted and thre were alot of pop ups in the lower right corner saying found new hardware etc and root hub pop ups and stuff like that went back to device manager and it looks the exact same at least.
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June 29, 2014 8:16:20 PM

Now plug in something that was giving the msg before. Also what SP of XP are you using?
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June 29, 2014 8:17:00 PM

I'm trying to replicate that high speed pop up know what if this doesn't work? I'm using win xp home edition service pack 3.
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June 29, 2014 8:26:18 PM

I got the same message again by plugging in this usb drive.
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June 29, 2014 8:26:43 PM

Check to see if the problem still exists before you worry about "what if". SP3 is what is causing the problem.
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June 29, 2014 8:27:44 PM

yeah i got the message again. im going to try every port.
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June 29, 2014 8:37:54 PM

every single port I plug it into I get that same pop up..
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June 29, 2014 8:40:16 PM

What can I do know try and manually run windows update just because I acyually forgot how to do that. Also can I get a PCI high speed usb 2.0 card? Or would that still not work.
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June 29, 2014 9:12:34 PM

bccorrupt said:
You can try installing the updated chipset drivers from Dell if you haven't already.
http://www.dell.com/support/home/us/en/19/Drivers/Drive...



I went to that link clicked on dell dimension 3000 and put in my service tag and clicked on chipset as a category and there were no updates like the one on that page can I just buy a PCI USB high speed card and would that work if nothing else?
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June 30, 2014 12:06:16 PM

bccorrupt said:
Here, it's right under chipset, then download.
http://www.dell.com/support/home/us/en/19/product-suppo...

Maybe. Everything I've read says that it's a software issue with XP sp3, not a hardware problem.







Thats everything to download when I put in my service tag. I do have an old version of BIOS I'm still afraid to download that lol but I don't think I need it I was going to do that before I got a new graphics card but didn't. Is it possible to just buy this http://www.amazon.com/dp/B005JE2U82/ref=wl_it_dp_o_pC_n... and then be able to get high speed 2.0?
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