I have a Toshiba Satellite L855 laptop with one DDR3 4GB, 800MHz (PC3-12800) RAM that came with the laptop.
I wanted to upgrade this to 8GB by purchasing an additional 4GB stick. The laptop specifications say that it has 2 slots for a maximum of 16GB, so I thought this would be fine.
However, when I put in the additional RAM, the computer still showed as only having 4GB. I then tried to use only the new stick to see if it was a problem with that specifically; in this case, my laptop did not boot up at all.
Is it a case of my RAM just being DOA or is there a step I missed/problem with compatibility?
Specs from CPU-Z: I am running Windows 8.1 64-bit. The original RAM included was a Samsung (Part# M471B5273CH0-YK0). The RAM that I am trying to add is a Kingston (Model: KTL-TP1066/4G).
I'm not sure if the problem is that the two RAM are from different companies; or because the Kingston one is apparently " System Specific Memory for Lenovo); or perhaps because the original RAM is a PC3-12800 and the new one is a PC3-8500?
Thanks in advance for the help
I wanted to upgrade this to 8GB by purchasing an additional 4GB stick. The laptop specifications say that it has 2 slots for a maximum of 16GB, so I thought this would be fine.
However, when I put in the additional RAM, the computer still showed as only having 4GB. I then tried to use only the new stick to see if it was a problem with that specifically; in this case, my laptop did not boot up at all.
Is it a case of my RAM just being DOA or is there a step I missed/problem with compatibility?
Specs from CPU-Z: I am running Windows 8.1 64-bit. The original RAM included was a Samsung (Part# M471B5273CH0-YK0). The RAM that I am trying to add is a Kingston (Model: KTL-TP1066/4G).
I'm not sure if the problem is that the two RAM are from different companies; or because the Kingston one is apparently " System Specific Memory for Lenovo); or perhaps because the original RAM is a PC3-12800 and the new one is a PC3-8500?
Thanks in advance for the help
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