Black Screen of Death (Cannot figure it out!)

invictus31 · Jun 30, 2014

Hi,

My computer has been experiencing problems with the black screen of death. It used to run through the "Windows Starting" page and then turn black but would work when I force reset the computer. I then reseated the graphics card and RAM and the computer displays a black screen right from power up, not even running through the bios page. Again, on a force reset, it would function correctly (Though when I press the reset button, some fan whirs louder than normal). I then reinstalled Windows 7 and reformatted my harddrive and the same issue occurs. I cannot figure out what the issue is, but am leaning towards a GPU or power supply problem.

Please help! Thank you!

i7Baby · Jun 30, 2014

Is the cpu getting hot? Have you overclocked it?

Post your complete and detailed build.

Will it run well enough to download and run HWInfo - Sensors and post the results - usually 3 screenshots in TinyPic or similar?

invictus31 · Jun 30, 2014

I have not overclocked. The CPU temperature is what is usually has been (between 30-34 degrees C)

CPU: Intel Core2 Quad Core Q9550
RAM: 4GB
MOBO: Gigabyte EP45-UD3L
GRAPHICS CARD: Nvidia GeForce GTX 260 896MBDDR3
PSU: Corsair TX650W
HARDDRIVE: Seagate Barracuda 500GB 7200RPM

HWInfo results:
http://tinypic.com/r/slpphf/8
http://tinypic.com/r/29hbno/8

Thank you for your help!

i7Baby :

i7Baby · Jun 30, 2014

Your power supply is probably the best bit in your build. But it's playing up - the 12V line is getting to 12.429V. It needs replacing.

Everything else seems OK

Run Checkdisk

Do a virus scan.

Any error files come out of it?

invictus31 · Jul 1, 2014

Thank you for that. I assumed it was my power supply. It is strange that everything works just fine when I do a hard reset though....

I did run a disk check and virus scan and no problems arose.

Are there any other potential causes to the black screen besides the power supply?

i7Baby :

i7Baby · Jul 1, 2014

Usually happens because the cpu is overheating. Sometimes because of a bad overclock. Quite often just because the cpu cooler hasn't been cleaned out.

Sometimes its a ram stick failure. Sometimes, bad OS drive or a corrupted gpu driver. Sometimes a virus.

Design carpentry · Jan 26, 2015

invictus31 :

Hi,

My computer has been experiencing problems with the black screen of death. It used to run through the "Windows Starting" page and then turn black but would work when I force reset the computer. I then reseated the graphics card and RAM and the computer displays a black screen right from power up, not even running through the bios page. Again, on a force reset, it would function correctly (Though when I press the reset button, some fan whirs louder than normal). I then reinstalled Windows 7 and reformatted my harddrive and the same issue occurs. I cannot figure out what the issue is, but am leaning towards a GPU or power supply problem.

Please help! Thank you!

Design carpentry · Jan 26, 2015

I got the same thing going on. Dell support is no help or a clue what's up. Never again with a dell. Are u running avg aint virus ?? This was Fine until they wanted me to upgrade then when I didn't all kinds of problems started. Only other thing with this windows 7 is the hardware. Check your printer/ scanner or fax. Try to disconnect them and completely uninstall. Good luck. Dell stinks. They only work well for a short time

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